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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2832 products

Large rustic wood bookcase with glass pane doors in a French country farmhouse style.Rustic Glass Door Cabinet - Belle Escape
Rustic Glass Door Cabinet Sale price$6,495.00
Aged Gold Leaf Carved Mirror - Round - Belle Escape
Large Aged Gold Leaf Carved Mirror - 40" Round Sale price$3,295.00
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Resting Moonshine Rabbit Sculpture - Belle Escape
Resting Moonshine Rabbit Sculpture Sale price$395.00
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Moonshine Rabbit Sculpture - Belle Escape
Moonshine Rabbit Sculpture Sale price$395.00
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Distressed white wood carved floral wall plaque in a shabby chic French country style.
Aged Gesso Radiant Wall Art - 30" Square Sale price$1,095.00
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Rustic decorative wall panel with carved leaf and scroll design in French country style
Aged Gesso Carved Floral Wall Art - 30" High Sale price$1,095.00
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Off-white French country style sideboard cabinet with six paneled doorsWhite French Louis Buffet - Belle Escape
White French Louis Buffet Sale price$4,795.00
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Gray fluted wood dresser with three drawers, modern farmhouse styleRustic gray fluted dresser with three drawers, farmhouse style storage furniture
Bleached Oak Ribbed 3-Drawer Chest Sale price$8,495.00
Round concrete top coffee table with a grey wooden X-frame base in a coastal boho style.Grey Marble Luxe Modern Coffee Table - Belle Escape
Grey Marble Luxe Modern Coffee Table Sale price$2,995.00
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French country cane back dining chair with upholstered seat and carved legsSquare Back Louis Cane Louis Chairs - Pair - Belle Escape
French Cane Square Back Louis Chair with Apron Sale priceFrom $1,395.00
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White textured side table with layered geometric design, perfect for shabby chic or farmhouse decorAntique White Stacked Side Table - Belle Escape
Antique White Stacked Side Table Sale price$1,675.00
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Distressed navy blue farmhouse sideboard with five doors and turned legs, perfect for rustic or shabby chic decor.Blue Ashlyn Sideboard - Belle Escape
Blue Ashlyn Sideboard Sale price$2,945.00
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Bamboo style wooden bar stool with cream upholstered seat in a coastal farmhouse style.Wood Carved Bamboo Counter Stool - Belle Escape
Wood Carved Bamboo Counter Stool Sale priceFrom $1,149.00
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Round wooden pedestal dining table in a rustic French country style with carved details.Salvatore Brown Pedestal Dining Table - Belle Escape
Salvatore Brown Pedestal Dining Table Sale price$2,795.00
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Jute Top French Burlap Ottoman - Belle EscapeJute Top French Burlap Ottoman - Belle Escape
Hemp Top French Burlap Ottoman Sale price$1,690.00
White bamboo-style dining chair with beige cushion, perfect for coastal or farmhouse decorWhite bamboo-style dining chairs with beige cushion, coastal farmhouse decor
Bamboo Motif Back Dining Chairs - Set Sale price$1,495.00
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Traditional Crystal 10 Light Crystal Chandelier - Belle EscapeTraditional Crystal 10 Light Crystal Chandelier - Belle Escape
Parisian Crystal Draped Chandelier Sale price$1,795.00
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Brixton 6 Light Chandelier - Belle EscapeBrixton 6 Light Chandelier - Belle Escape
Jute Wrapped Coastal Chandelier Sale price$1,395.00
Elegant crystal wall sconce with two candle lights and hanging prisms in a French country style.Gold French country crystal wall sconce with two candle lights and hanging prisms.
Luxe Cut Crystal Wall Sconce Sale price$395.00
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French country style bronze wall sconce with crystal droplets and two candle lights.Vanderbilt Faceted Crystal Sconce - Belle Escape
Vanderbilt Faceted Crystal Sconce Sale price$795.00
Imperial 2 Light Crystal Sconce - Belle EscapeImperial 2 Light Crystal Sconce - Belle Escape
Parisian 2 Light Crystal Sconce Sale price$395.00
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Elegant French country wall sconce with crystal droplets and vintage-style bulbsBronzed Butler 2 Light Crystal Sconce - Belle Escape
Bronzed Butler 2 Light Crystal Sconce Sale price$395.00
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Elegant gold wall sconce with crystal accents and vintage bulbs, perfect for French country decor.Antiqued Gold Crystal Wall Sconce
Antiqued Gold Crystal Wall Sconce Sale price$395.00
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Arched bookcase with cane doors, natural wood shelves, black frame — farmhouse, boho, coastal style storageArched Woven Rattan Cabinet - Belle Escape
Arched Woven Rattan Cabinet Sale price$5,795.00
Rustic wooden bar stool with cream cushion, farmhouse style designCurved Back Natural Wood Counter Stool - Belle Escape
Curved Back Natural Wood Counter Stool Sale priceFrom $1,595.00
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French country toile pillow with rustic pastoral scene, shabby chic decor accentFrench Toile and Burlap Pillow - Belle Escape
French Toile and Burlap Pillow Sale price$298.00
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White Shabby Chic Silhouette Candle - Belle Escape
White Shabby Chic Silhouette Candle Sale price$478.00
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Modern minimalist rectangular coffee table in a textured gold finishGold Glam Iron Coffee Table - Belle Escape
Gold Glam Iron Coffee Table Sale price$3,745.00
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Beige linen slipcovered accent chair in a French country style.Shabby Chic Cream Fabric Accent Chair - Belle Escape
Shabby Chic Cream Slipcover Dining Chair Sale priceFrom $995.00
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Cream linen slipper chair with wooden legs, French country style
Contemporary Silk Powder Accent Chair Sale price$3,190.00
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Stacked beige leather-bound books for farmhouse or shabby chic decorCream Leather Bound Decorative Books - Belle Escape
Cream Leather Bound Decorative Books, Set of 12 Sale price$459.00
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French Glam Bracket Console Shelf - Belle Escape
French Glam Bracket Console Shelf Sale price$1,675.00
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Hexagonal white washed wood coffee table with textured carved sides in a natural boho style.Modern Bohemian Bleached Oak Coffee Table - Belle Escape
Modern Bleached Oak Coffee Table Sale price$4,695.00
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Regal Alexander Crown Sculpture - Belle Escape
Regal Alexander Crown Sculpture Sale price$595.00
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Rustic wooden cabinet with cane doors and open shelf, natural boho farmhouse styleArched Cane Bar Cabinet
Arched Cane Bar Cabinet Sale price$1,875.00
Long light wood farmhouse console table with decorative turned spindle legs.Sienna Turned Leg Console Table - Belle Escape
Sienna Turned Leg Console Table Sale price$1,495.00
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Rattan chair with circular back design and beige cushion, natural boho styleCurved Back Rattan Lounge Chair - Belle Escape
Curved Back Rattan Lounge Chair Sale price$2,393.60
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Cream textured stone table lamp with a large drum shade in a coastal farmhouse style.Natural boho white stone stacked pebble table lamp with a linen drum shade.
Stacked Travertine Table Lamp Sale price$871.20
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Coastal rope sconce with gold finish and frosted glass globePassageway Wall Sconce - Belle Escape
Abaca Rope Passageway Wall Sconce Sale price$1,073.60
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Woven rope coffee table with glass top and lower shelf, natural boho styleNatural boho woven coffee table with glass top and lower shelf, coastal farmhouse style
Braided Abaca Rope Cocktail Table Sale price$3,951.20
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White woven wicker dome pendant light in a coastal boho styleWhite Iron Woven Dome Chandelier - Belle Escape
White Iron Woven Dome Chandelier Sale price$783.20
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Golden Pompeii Wall Sconce - Belle Escape
Golden Pompeii Wall Sconce Sale price$883.20
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Silver Petal Wall Sconce - Belle EscapeSilver Petal Wall Sconce - Belle Escape
Silver Petal Wall Sconce Sale price$783.20
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Seychelles Wall Sconce - Belle EscapeSeychelles Wall Sconce - Belle Escape
Raffia Half Moon Wall Sconce Sale price$897.60
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Cognac brown tufted leather sofa in a mid-century modern style with dark wood legs.Top Grain Tufted Leather Sofa - Belle Escape
Top Grain Tufted Leather Sofa Sale price$5,500.00
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Rustic tree branch base table lamp with natural linen shade, perfect for farmhouse or boho decorElongated Bonsai Table Lamp - Belle Escape
Elongated Bonsai Table Lamp Sale price$1,020.80
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Crystal Bloom Table Lamp with crystal flowers on a glass base and a beige shadeCrystal Bloom Table Lamp - Belle Escape
Crystal Bloom Table Lamp Sale price$1,751.20
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French country style crystal chandelier with bronze finish and candle lightsElegant French country bronze crystal chandelier with candle lights and cascading crystals.
Vanderbilt Faceted Crystal Chandelier Sale priceFrom $2,775.00
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