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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2832 products

Rectangular farmhouse dining table with white marble top and dark wood trestle base.Modern Farm Marble Top Dining Table - Belle Escape
Modern Farm Marble Top Dining Table Sale price$2,295.00
Quick Ship
Natural light wood round pedestal dining table in French country farmhouse styleWheat Sheaf Round Dining Table - Belle Escape
Wheat Sheaf Round Dining Table Sale price$2,195.00
Black cane back armchair with white bouclé cushion, farmhouse style accent chairCurved Cane Boucle Armchair
Curved Cane Boucle Armchair Sale price$1,795.00
Bronze quail table lamp with natural linen shade, rustic farmhouse decorBrass Quail Table Lamp
Brass Quail Table Lamp Sale price$924.00
Quick Ship
Natural boho seagrass woven table lamp with scalloped shade and textured rope stand.Woven Water Hyacinth Lamp - Belle Escape
Woven Water Hyacinth Lamp Sale price$413.60
Quick Ship
China Sand Dollar Wall SconceChina Sand Dollar Wall Sconce
China Sand Dollar Wall Sconce Sale price$941.60
Quick Ship
Natural Coastal Sandstone LanternFarmhouse style white and natural wood geometric cage chandelier with candle bulbs.
Natural Coastal Sandstone Lantern Sale priceFrom $1,566.40
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Coastal-style white sand dollar chandelier with layered shell design for beachy home decorChina Sand Dollar Tiered Chandelier
China Sand Dollar Tiered Chandelier Sale price$1,892.00
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Natural boho woven rattan pendant light shade with scalloped edges in a coastal style.Woven Water Hyacinth Pendant - Belle Escape
Woven Water Hyacinth Pendant Sale price$1,416.80
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Natural boho rattan console table with lower shelf, coastal farmhouse style entryway furnitureBraided Abaca Rope Console Table - Belle Escape
Braided Abaca Rope Console Table Sale price$3,731.20
Quick Ship
French country oval back dining chair with beige upholstery and weathered wood finishFarm Style Cane Back Chairs with Cream Seats - Pair - Belle Escape
Regal Cane Back Grey Oak Dining Chairs - Pair Sale price$2,475.00
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Rustic wood side table with geometric zigzag pedestal base, farmhouse style accent furnitureAccordion Wood Grain Dining Table - Belle Escape
Accordion Wood Grain Dining Table Sale price$3,951.20
Quick Ship
Grey pedestal dining table with beaded edge detail in a French country style.Modern Grey Wood Studded Dining Table - Belle Escape
Many Finishes Available
Modern Grey Wood Studded Dining Table Sale price$2,995.00
Quick Ship
Distressed white console table with gold floral motifs, shabby chic style, curved front, two drawers, two doorsShabby chic console table with ornate gold detailing and distressed finish
Many Finishes Available
Curved French Country Scroll Buffet Sale price$2,875.00
Walnut Carved Spanish Villa Console Table - Belle Escape
Many Finishes Available
Walnut Carved Spanish Villa Console Table Sale price$2,475.00
Gray French country sideboard with carved floral details, four drawers, two doors, and ball feetFrench Painted Scrolls Buffet with Drawers - Belle Escape
Many Finishes Available
French Painted Scrolls Buffet with Drawers Sale price$2,675.00
Ornate cream distressed wood candlestick holder in French country shabby chic style.Tall Victorian Royal Candle Holder
Tall Victorian Royal Candle Holder Sale price$1,195.00
Whtie farmhouse curved four-door sideboard with antique pulls.Farmhouse Curved 4-Door Buffet - Belle Escape
Many Finishes Available
Farmhouse Curved 4-Door Buffet Sale price$3,475.00
Tuscan Scroll Arched Bed - Belle Escape
Many Finishes Available
Tuscan Scroll Arched Bed Sale priceFrom $4,775.00
Petite Farmhouse Armoire - Belle EscapePetite Farmhouse Armoire - Belle Escape
Many Finishes Available
Petite Farmhouse Armoire Sale price$2,795.00
Natural Rattan Outdoor Hanging Chair - Belle EscapeNatural Rattan Outdoor Hanging Chair - Belle Escape
Natural Rattan Outdoor Hanging Chair Sale price$2,195.00
White Outdoor Fabric Cover Chair - Belle EscapeWhite Outdoor Fabric Cover Chair
White Outdoor Fabric Cover Chair Sale price$1,575.00
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Natural wood armchair with a woven rattan seat in a coastal boho style.Natural Rattan Coastal Dining Chair
Natural Rattan Coastal Dining Chair Sale priceFrom $995.00
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White woven boho hanging egg chair with white seat cushionWhite Hanging Outdoor Egg Chair - Belle Escape
White Hanging Outdoor Egg Swing Chair Sale price$2,195.00
White slipcovered chaise lounge sofa with matching accent pillows in a shabby chic style.White Outdoor Slipcover Daybed - Belle Escape
White Outdoor Slipcover Daybed Sale price$5,995.00
Natural Coastal Wrapped Dining Chair - Belle EscapeNatural boho light wood armchair with white rope weave and soft white cushion.
Natural Coastal Wrapped Dining Chair Sale price$1,195.00
Coastal style wooden bar stool with white rope backrest and white cushion.Natural Coastal Wrapped Counter Stool
Natural Coastal Wrapped Counter Stool Sale priceFrom $1,195.00
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Rustic wood sideboard with geometric pattern and brass legs, farmhouse style furnitureCrosshatch Rustic Wood Buffet - Belle Escape
Crosshatch Rustic Wood Buffet Sale price$2,595.00
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Sold outWhite French country style hutch with glass-door display cabinets and lower storage cupboards.White Glass Front Cabinet with Drawers - Belle Escape
White Glass Front Cabinet with Drawers Sale price$5,995.00
Sold outGlass Front Cabinet with DrawersGlass Front Cabinet with Drawers - Belle Escape
Glass Front Cabinet with Drawers Sale price$5,995.00
Cream woven dome pendant light in a natural boho coastal style.White Woven Jute Dome Pendant
White Woven Jute Dome Pendant Sale price$1,395.00
Quick Ship
Rope Wrapped Key Largo Coffee Table - Belle EscapeRope Wrapped Key Largo Coffee Table - Belle Escape
Rope Wrapped Key Largo Coffee Table Sale price$1,395.00
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Rustic brown tree trunk table lamp with bird detail and off-white shadeGrasshopper Bronze Table Lamp - Belle Escape
Grasshopper Bronze Table Lamp Sale price$651.20
Quick Ship
Rattan bench with circular back design and beige cushion, perfect for coastal or boho decorCurved Circular Shapes Rattan Bench - Belle Escape
Curved Circular Shapes Rattan Bench Sale price$3,071.20
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Natural boho woven bench with white cushion, coastal farmhouse style seatingAbaca Rope Cushioned Bench
Abaca Rope Cushioned Bench Sale price$1,909.60
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Coastal style jellyfish pendant light fixture with silver mesh bells and white flowing tentaclesMedusa Multi-Drop Pendant
Medusa Multi-Drop Pendant Sale price$3,018.40
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White coastal-style sideboard with cane panel doors and farmhouse designExtra Long Solid White Cane Door Buffet - Belle Escape
Extra Long Solid White Cane Door Buffet Sale price$5,915.00
White farmhouse-style sideboard with paneled doors and metal knobs, ideal for coastal or shabby chic decorExtra Long Solid White Buffet - Belle Escape
Extra Long Solid White Buffet Sale price$5,945.00
Quick Ship
Dark wood sideboard with brass hardware, tassel pulls, and top rail, French country styleEbony Olde English Long Sideboard - Belle Escape
Ebony Olde English Long Sideboard Sale priceFrom $5,795.00
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Antique French country brown wood display cabinet with glass doors and carved detailingRustic brown wood French country display cabinet with glass paned doors and carved detailing.
Ornately Carved Glass Front Console Sale price$3,895.00
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Three silver jellyfish-shaped pendant lights with beaded tentacles in a coastal style.Majestic Jellyfish Multi-Drop Pendant - Belle Escape
Majestic Jellyfish Multi-Drop Pendant Sale price$1,346.40
Natural wood farmhouse style console table with two drawers and rolling casters.Marble Top Farmhouse Kitchen Island - Belle Escape
Marble Top Farmhouse Kitchen Island Sale price$2,395.00
Distressed white French country chandelier with crystal accents and candle lights.Shabby Chic Crystal Swag Chandelier - Belle Escape
Shabby Chic Crystal Swag Chandelier Sale price$1,595.00
Quick Ship
Blue Denim Amelie Carved Bookcase - Belle Escape
Blue Denim Amelie Carved Bookcase Sale price$4,995.00
Ornate French country style wooden bookcase with carved details and drawers in antique brown.Ornate gold French country style double bookcase with carved details and bottom drawers.
Majestic Gilded French Chateau Bookcase Sale price$4,995.00
Floating Cloud Console - Belle EscapeFloating Cloud Console - Belle Escape
Rustic White Farmhouse Console Table Sale price$2,495.00
French Colonial Quay Chairs with natural cane and black frames- Set of 2 - Belle EscapeFrench Colonial Quay Chairs - Set of 2 - Belle Escape
French Colonial Quay Chairs - Set of 2 Sale price$2,475.00
Quick Ship
Curved Cane Back Corner Chairs - Set of 2 - Belle EscapeCurved Cane Back Corner Chairs - Set of 2 - Belle Escape
Curved Cane Back Corner Chairs - Set of 2 Sale price$2,475.00
Quick Ship

DELIVERY IN THE CONTIGUOUS U.S.

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