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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Pendant Lighting - Belle Escape

Pendant Lighting

Perfect for the kitchen, bar, or any other space, pendant lighting brings distinct style with it. Like jewelry for your home, these options provide the perfect finishing touch to every room in the house.

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47 products

Thatched Island Pendant Light - Belle Escape
Thatched Island Pendant Light Sale price$1,295.00
Quick Ship
Coastal style jellyfish pendant light fixture with silver mesh bells and white flowing tentaclesMedusa Multi-Drop Pendant
Medusa Multi-Drop Pendant Sale price$3,018.40
Quick Ship
Pierced Metal Hanging Pendant - Belle EscapePierced Metal Hanging Pendant - Belle Escape
Pierced Metal Hanging Pendant Sale price$712.80
Vintage Parisian Teardrop Pendant - Belle EscapeVintage Parisian Teardrop Pendant - Belle Escape
Vintage Parisian Teardrop Pendant Sale price$1,895.00
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Elegant crystal beaded chandelier in a vintage French country style with bronze metal accents.Imperial Crystal Orb Pendant Light
Imperial Crystal Orb Pendant Light Sale priceFrom $1,575.00
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Natural boho woven jute pendant light in a rounded dome shape.Natural Jute Dome Pendant
Natural Jute Dome Pendant Sale price$1,145.00
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Black metal wire tiered pendant light in a modern boho farmhouse styleMidnight Canopy Tiered Iron Chandelier
Midnight Canopy Tiered Iron Chandelier Sale price$1,895.00
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Natural boho beaded pendant light for coastal or farmhouse decorCoastal Beaded Dome Pendant
Coastal Beaded Dome Pendant Sale price$1,295.00
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Modern farmhouse pendant light with a clear bubble glass globe and black metal frame.Geo Seeded Globe Pendant Light
Geo Seeded Globe Pendant Light Sale price$792.00
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Brass and frosted glass pendant light for farmhouse or coastal style interiorsContemporary Brass Moon Pendant Light
Contemporary Brass Moon Pendant Light Sale price$1,126.40
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Gold perforated sphere pendant light for modern farmhouse or coastal decorArtisanal Brass Orb Pendant Light
Artisanal Brass Orb Pendant Light Sale price$1,311.20
Modern black drum pendant light with gold trim and star accents in farmhouse style.Black and gold modern drum ceiling light with star accent and farmhouse style.
Regal Noir Metallic Drum Shape Pendant Sale price$1,751.20
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Natural boho woven rattan pendant light with a white frosted glass globe shade.Handwoven Outdoor Wicker Pendant
Handwoven Outdoor Wicker Pendant Sale price$1,295.00
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Boho style rattan pendant light with a woven wicker shade and white globe bulbNatural boho woven rattan pendant light with a round white globe shade in a coastal style.
Wicker Turbine Outdoor Pendant Sale price$2,411.20
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Natural boho woven seagrass pendant light in beige, coastal style hanging lamp.Natural Rattan Shade Pendant
Natural Rattan Shade Pendant Sale price$875.00
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Set of three natural boho jute pendant lights in a coastal farmhouse style.Handwoven Rattan Cluster Pendant
Handwoven Rattan Cluster Pendant Sale price$1,495.00
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Three gold-framed geometric crystal pendant lights in a modern farmhouse style.Modern gold-trimmed crystal geometric pendant chandelier with hanging prism lights
Raj Mirror Multi Drop Pendant Sale priceFrom $1,003.20
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Natural boho woven seagrass pendant light shade with scalloped edges in tan.Natural boho woven wicker pendant light with scalloped edges in a light tan color.
Woven Scalloped Rattan Pendant Light Sale price$1,416.80
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Globe pendant light with gold geometric frame and frosted white glass in a modern style.Golden Polyhedron Small Pendant Light
Golden Polyhedron Small Pendant Light Sale priceFrom $1,531.20
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White woven rattan pendant light in a natural boho style.Medium Cream Cocoon Pendant
Medium Cream Cocoon Pendant Sale price$1,443.20
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Grey concrete teardrop pendant light in a modern industrial style.
Teardrop Gray Pendant Sale price$696.00
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White coastal shell pendant light with floral design, perfect for beach or farmhouse decorClamrose Shell Pendant
Clamrose Shell Pendant Sale priceFrom $668.80
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Gold metal pendant light with green glass leaf accents in a natural boho styleMidsummer Nights Bloom Pendant
Midsummer Nights Bloom Pendant Sale price$1,443.20
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Coastal style rope pendant light with a white globe bulb and natural jute rope.Passageway Rope Pendant
Passageway Rope Pendant Sale price$1,346.40
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Coco Medley Pendant - Belle EscapeCoco Medley Pendant - Belle Escape
Coco Medley Pendant Sale price$941.60
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Smokey Scalloped Glass Pendant - Belle EscapeSmokey Scalloped Glass Pendant - Belle Escape
Smokey Scalloped Glass Pendant Sale priceFrom $375.00
Sugar Twine Beige Cylinder Pendant - Belle EscapeSugar Twine Beige Cylinder Pendant - Belle Escape
Sugar Twine Beige Cylinder Pendant Sale price$2,508.00
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Coastal driftwood starburst wall hanging in natural white, shabby chic style.Coastal style driftwood starburst chandelier in weathered white finish.
Starburst Whitewash Driftwood Pendant Sale price$1,425.60
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Twine Wrapped Coastal PendantNatural boho cream rope pendant light with conical shade for coastal farmhouse style.
Twine Wrapped Coastal Pendant Sale price$2,516.80
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Natural woven pendant light with gold metal frame, perfect for coastal or boho farmhouse decorAbaca Rope Natural Pendant
Abaca Rope Natural Pendant Sale price$2,516.80
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Coastal-style white sand dollar chandelier with layered shell design for beachy home decorChina Sand Dollar Tiered Chandelier
China Sand Dollar Tiered Chandelier Sale price$1,892.00
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Natural boho woven rattan pendant light shade with scalloped edges in a coastal style.Woven Water Hyacinth Pendant - Belle Escape
Woven Water Hyacinth Pendant Sale price$1,416.80
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Cream woven dome pendant light in a natural boho coastal style.White Woven Jute Dome Pendant
White Woven Jute Dome Pendant Sale price$1,395.00
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Three silver jellyfish-shaped pendant lights with beaded tentacles in a coastal style.Majestic Jellyfish Multi-Drop Pendant - Belle Escape
Majestic Jellyfish Multi-Drop Pendant Sale price$1,346.40
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Rattan pendant light with blue woven base, coastal farmhouse style lightingCoastal Bluebonnet Pendant Light
Coastal Bluebonnet Pendant Light Sale price$2,613.60
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Boho beaded chandelier with grey and white beads and natural tan tassels.Natural Tiered Saint Barts Chandelier - Belle Escape
Natural Tiered Saint Barts Chandelier Sale price$4,109.60
Blue Tiered Saint Barts Chandelier - Belle Escape
Blue Tiered Saint Barts Chandelier Sale price$4,523.20
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Set of three tiered crystal pendant chandeliers with gold metal finish in French country styleHanging Crystal Silverleaf Chandelier - Belle Escape
Hanging Crystal Silverleaf Chandelier Sale price$1,425.60
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Two-tier gold frame chandelier with white beaded strands in a boho style.Starlight Boho Beaded Pendant - Belle Escape
Starlight Boho Beaded Pendant Sale price$1,895.00
White La Grange Lantern - Belle Escape
White La Grange Lantern Sale price$1,995.00
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Luna Boho Beaded Swag Pendant - Belle EscapeLuna Boho Beaded Swag Pendant - Belle Escape
Luna Boho Beaded Swag Pendant Sale price$1,275.00
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White Woven Bohemian Chandelier - Belle EscapeWhite Woven Bohemian Chandelier - Belle Escape
White Woven Bohemian Chandelier Sale price$1,073.60
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Coastal oyster shell chandelier with natural boho farmhouse style lighting fixtureDripping Shells Pendant - Belle Escape
Dripping Shells Pendant Sale price$959.20
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Beckett Trio Pendant - Belle EscapeBeckett Trio Pendant - Belle Escape
Beckett Trio Pendant Sale price$959.20
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Natural boho woven rattan pendant light fixture in a coastal bell shape.Modern dining room with wicker pendant light, white wishbone chair, rustic bench, and OH! art print
Hanging Wicker Pendant Light Sale price$675.00
Earthshine Metal Pendant - Belle EscapeFarmhouse industrial dining set with metal pendant light, wooden bench, metal chair, and floral wall art
Earthshine Metal Pendant Sale price$1,179.20
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Black Rope Hung Pendant - Belle EscapeBlack Rope Hung Pendant - Belle Escape
Black Rope Hung Pendant Sale price$1,047.20
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DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM