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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Lavender in copper pots on rustic kitchen counter, French country decor

KITCHEN

Transform your kitchen with curated French kitchen furniture that blends classic European elegance with everyday function. From beautifully crafted kitchen counters and islands to stylish French counter stools, each piece adds character, comfort, and warm sophistication to your space. Designed to elevate casual gatherings and everyday meals with charm and enduring style.

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94 products

Lulu White Boho Counter Stool - Belle EscapeLulu White Boho Counter Stool - Belle Escape
Lulu White Boho Counter Stool Sale priceFrom $1,095.00
Beige striped upholstered bar stool with wooden legs, farmhouse styleBlue Striped Avignon Bar Stools - Belle Escape
Blue Striped Avignon Bar Stools Sale priceFrom $1,355.00
Binah Teak Counter Stools - Belle EscapeBinah Teak Counter Stools - Belle Escape
Binah Teak Counter Stools Sale priceFrom $1,175.00
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Cushioned French Cafe Bar Stools - Belle EscapeBeige tufted bar stool with rustic wooden legs in farmhouse style
Cushioned French Cafe Bar Stools Sale priceFrom $1,850.00
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Charcoal French Cafe Counter Stools - Pair - Belle EscapeCharcoal French Cafe Counter Stools - Pair - Belle Escape
Charcoal French Cafe Counter Stools - Pair Sale priceFrom $948.00
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Farmhouse-style upholstered bar stool with nailhead trim and distressed wood legsNail Studded Linen Counter Stools - Belle Escape
Nail Studded Linen Cafe Counter Stool Sale priceFrom $1,795.00
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French Medallion Counter Stools - Pair - Belle EscapeFrench Medallion Counter Stools - Pair - Belle Escape
Natural French Medallion Counter Stool Sale priceFrom $1,495.00
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Metz Brass Counter Stool - Pair - Belle EscapeMetz Brass Counter Stool - Pair - Belle Escape
Metz Brass Counter Stool - Set of 2 Sale priceFrom $1,495.00
Granite Top Farmhouse Kitchen Island - Belle EscapeGranite Top Farmhouse Kitchen Island - Belle Escape
Granite Top Farmhouse Kitchen Island Sale price$2,275.00
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French country bar stool with oval back, distressed wood frame, and cream upholsteryFrench country bar stools with oval back, distressed wood, and cream upholstery
French Medallion Counter Stool Sale priceFrom $1,595.00
Farmhouse-style upholstered bar stool with striped linen fabric and rustic wood legsBlue Striped Avignon Counter Stool - Belle Escape
Blue Striped Avignon Counter Stool Sale priceFrom $1,290.00
Parisian Oak Cafe Counter Stools - Belle Escape
Parisian Oak Cafe Counter Stools Sale price$1,596.00
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Rustic wooden kitchen island with stone countertop, drawers, and slatted shelves on castersBlue Stone Reclaimed Pine Kitchen Island
Blue Stone Reclaimed Pine Kitchen Island Sale price$3,245.00
Tufted linen bar stool with rustic wood legs, farmhouse style seatingEcru Linen Tufted Wood Bar Stool
Ecru Linen Tufted Wood Bar Stool Sale priceFrom $795.00
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Light gray rattan bar stool with white cushion and gold footrest, coastal farmhouse styleChippendale Luxe Rattan Counter Stool with Gold Footrest
Many Finishes Available
Chippendale Luxe Rattan Counter Stool with Gold Footrest Sale priceFrom $2,875.00
Spiral Leg Nail studded Swivel BarstoolSpiral Leg Nail studded Swivel Barstool
Many Finishes Available
Spiral Leg Nail studded Swivel Barstool Sale priceFrom $1,795.00
Wooden bar stool with green velvet seat and cane back panel, rustic farmhouse styleCane Back Green Velvet Bar Stool
Cane Back Green Velvet Bar Stool Sale priceFrom $1,775.00
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Woven rattan bar stool with white cushion, natural boho coastal style seatingCurved Back Handwoven Counter Stool
Curved Back Handwoven Counter Stool Sale priceFrom $1,595.00
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Natural Wishbone Rush Seat Counter StoolNatural Wishbone Rush Seat Counter Stool
Natural Wishbone Rush Seat Counter Stool Sale priceFrom $1,095.00
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Natural wood bar stool with cane back and seat, rustic farmhouse style for kitchen or diningCurved Cane Back Bistro Counter Stool
Curved Cane Back Bistro Counter Stool Sale priceFrom $775.00
Rustic wooden bar stool with woven seat, perfect for farmhouse or shabby chic decorRustic wooden bar stool with woven seat, perfect for farmhouse or coastal kitchen decor
French Bistro Bentwood Counter Stool Sale priceFrom $795.00
Swivel Turned Legs Counter StoolSwivel Turned Legs Counter Stool
Many Finishes Available
Swivel Turned Legs Counter Stool Sale priceFrom $1,695.00
Moroccan Turned Leg StoolMoroccan Turned Leg Stool
Many Finishes Available
Moroccan Turned Leg Stool Sale priceFrom $1,275.00
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Birch Wood Cross Back Bar and Counter StoolBirch Wood Cross Back Bar and Counter Stool
Birch Wood Cross Back Bar and Counter Stool Sale priceFrom $1,075.00
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Marble Top Rustic Kitchen IslandMarble Top Rustic Kitchen Island
Marble Top Rustic Kitchen Island Sale price$3,295.00
Elegant French country bar stool with cream embossed upholstery, nailhead trim, and dark wood frameBlanca Hacienda Leather Swivel Counter Stool
Many Finishes Available
Blanca Hacienda Leather Swivel Counter Stool Sale priceFrom $1,395.00
Yellow Floral Upholstered Swivel StoolYellow Floral Upholstered Swivel Stool
Many Finishes Available
Yellow Floral Upholstered Swivel Stool Sale priceFrom $1,895.00
Parisian Cross Back Counter StoolParisian Cross Back Counter Stool
Parisian Cross Back Counter Stool Sale priceFrom $975.00
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Rustic Genuine Carmel Leather StoolRustic Genuine Carmel Leather Stool
Rustic Genuine Carmel Leather Stool Sale priceFrom $1,195.00
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Dark wood bar stool with X-back design, farmhouse style seating for kitchen or diningDouble X Back Solid Wood Counter Stool
Many Finishes Available
Double X Back Solid Wood Counter Stool Sale priceFrom $1,595.00
Black ladderback bar stool with cream upholstered seat, French country styleClassic French Ladder Back Upholstered Counter Stool
Many Finishes Available
Classic French Ladder Back Upholstered Counter Stool Sale priceFrom $1,595.00
Rustic wooden bar stool with scalloped back, perfect for French country or farmhouse decorWooden ladder-back bar stool in French country style with curved legs
Many Finishes Available
Classic French Country Ladder Back Counter Stool Sale priceFrom $1,595.00
Red Mid Century Bar StoolRed Mid Century Bar Stool
Red Mid Century Bar Stool Sale priceFrom $890.00
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Upholstered Leather Bar StoolUpholstered Leather Bar Stool
Upholstered Leather Bar Stool Sale priceFrom $838.00
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Rustic wooden bar stool with cream upholstered seat, farmhouse styleFarmhouse Natural Counter Stool
Farmhouse Natural Counter Stool Sale price$1,118.00
Stormy Grey Counter StoolStormy Grey Counter Stool
Many Finishes Available
Stormy Grey Counter Stool Sale priceFrom $1,175.00
Upholstered Brown Counter StoolUpholstered Brown Counter Stool
Many Finishes Available
Upholstered Brown Counter Stool Sale priceFrom $1,195.00
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Elegant black spindle-leg stool with cream upholstered seat and nailhead trim, French country styleEuro Noir Counter Stool
Many Finishes Available
Euro Noir Counter Stool Sale priceFrom $1,195.00
Upholstered White Oak Nimble Counter StoolUpholstered White Oak Nimble Counter Stool
Upholstered White Oak Nimble Counter Stool Sale priceFrom $2,103.20
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Spiral Leg Spanish Counter StoolSpiral Leg Spanish Counter Stool
Many Finishes Available
Spiral Leg Spanish Counter Stool Sale priceFrom $1,275.00
Maui Curved Rattan Bar StoolMaui Curved Rattan Bar Stool
Maui Curved Rattan Bar Stool Sale priceFrom $1,275.00
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Saint German French BarstoolSaint German French Barstool
Many Finishes Available
Saint German French Barstool Sale priceFrom $1,395.00
Laurent Fringe Bar StoolLaurent Fringe Bar Stool
Laurent Fringe Bar Stool Sale price$1,190.00
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Laurent Fringe Counter StoolLaurent Fringe Counter Stool
Laurent Fringe Counter Stool Sale price$1,150.00
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Rustic wooden bar stool with beige upholstered seat and nailhead trim, perfect for farmhouse or shabby chic decorCora Bar Stool with Nailhead Trim
Cora Bar Stool with Nailhead Trim Sale priceFrom $1,135.00
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Cora Counter Stool with Nailhead TrimCora Counter Stool with Nailhead Trim
Cora Counter Stool with Nailhead Trim Sale priceFrom $1,090.00
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Gray Linen Medallion Counter StoolGray Linen Medallion Counter Stool
Gray Linen Medallion Counter Stool Sale priceFrom $1,418.00
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Beige upholstered bar stool with wooden legs, farmhouse styleAvignon Natural Slipcover Bar Stool
Avignon Natural Slipcover Bar Stool Sale priceFrom $1,295.00
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DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM