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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

LIVING ROOM - Belle Escape

LIVING ROOM

Explore French Country and Shabby Chic living room furniture featuring carved wood details, soft patinas, painted finishes, and timeless European charm. Our living room section includes sofas, settees, TV armoires, accent tables, coffee tables, console tables, accent chairs, and ottomans.

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750 products

Tufted Ottoman Oak Wood Coffee Table - Belle EscapeTufted Ottoman Oak Wood Coffee Table - Belle Escape
Tufted Ottoman Oak Wood Coffee Table Sale price$2,978.00
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Large Baroque Round Leather Ottoman - Belle Escape
Large Baroque Round Leather Ottoman Sale price$2,695.00
Baroque Round Scroll Leather Ottoman - Belle EscapeTransitional modern living room with crystal chandelier, tufted leather chair, patterned ottoman, and abstract art
Baroque Round Scroll Leather Ottoman Sale price$1,775.00
Tufted Round Provence Ottoman - Belle EscapeTufted Round Provence Ottoman - Belle Escape
Tufted Round Provence Ottoman Sale price$2,450.00
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French country style tufted ottoman in cream fabric with a natural wood frame.Maison Natural Linen Tufted Ottoman - Belle Escape
Maison Natural Linen Tufted Ottoman Sale price$2,295.00
Maison Tufted Round Ottoman - Belle Escape
Maison Tufted Round Ottoman Sale price$1,690.00
Round tufted ottoman with nailhead trim and lower shelf in French country styleCosmo Tufted Round Ottoman - Belle Escape
Cosmo Tufted Round Ottoman Sale price$2,395.00
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Sage Maison Tufted Ottoman - Belle EscapeSage Maison Tufted Ottoman - Belle Escape
Olive Maison Tufted Ottoman Sale price$1,995.00
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Geo Dimensional Nightstand - Belle EscapeGeo Dimensional Nightstand
Geo Dimensional Nightstand Sale price$1,795.00
Ansel Venetian Nightstand - Belle EscapeAnsel Venetian Nightstand - Belle Escape
Ansel Venetian Nightstand Sale price$1,995.00
Blanca Distressed White Side Cabinet - Belle EscapeBlanca Distressed White Side Cabinet - Belle Escape
Blanca Distressed White Side Cabinet Sale price$2,995.00
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White distressed French country sideboard with natural wood top and two cabinet doors.Wood Top Cottage Chic Sideboard - Belle Escape
Wood Top Cottage Chic Sideboard Sale price$2,719.00
LaSalle Geometric 2-Door Carved Chest - Belle Escape
Many Finishes Available
LaSalle Geometric 2-Door Carved Chest Sale price$2,475.00
Three-drawer gray distressed metal nightstand in a rustic farmhouse style.Grey Maurice 3-Drawer French Nightstand - Belle Escape
Many Finishes Available
Grey Maurice 3-Drawer French Nightstand Sale price$1,895.00
Gilded Chateau Vannes Side Chest - Belle EscapeGilded Chateau Vannes Side Chest - Belle Escape
Gilded Chateau Vannes Side Chest Sale price$3,795.00
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Victoria Ornately Carved Side Chest - Belle EscapeVictoria Ornately Carved Side Chest - Belle Escape
Victoria Ornately Carved Side Chest Sale price$2,495.00
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Rustic wooden cabinet with ornate metal handle and tassel, French country styleClassic French Country Hall Cabinet - Belle Escape
Classic French Country Hall Cabinet Sale price$1,534.00
Dark wood nightstand with floral gold knob, French country style bedroom furnitureBlack Florale Nightstand - Belle Escape
Black Florale Nightstand Sale price$2,543.20
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Endormi Venetian Nightstand - Belle Escape
Many Finishes Available
Endormi Venetian Nightstand Sale price$1,995.00
Narrow Parisian Nightstand - Belle EscapeRomantic French gilded bedroom set with ornate headboard, crystal chandelier, and vintage nightstand
Many Finishes Available
Narrow Parisian Nightstand Sale price$1,795.00
Spanish Cabriole Side Table - Belle Escape
Many Finishes Available
Spanish Cabriole Side Table Sale price$1,675.00
Distressed White Elysee Nightstand with antiqued mirror inset - Belle EscapeDistressed White Elysee Nightstand - Belle Escape
Many Finishes Available
Distressed White Elysee Nightstand Sale price$1,775.00
Venetian Painted Nightstand - Belle Escape
Many Finishes Available
Venetian Painted Nightstand Sale price$1,995.00
Tall Painted Scroll Chest - Belle Escape
Many Finishes Available
Tall Painted Scroll Chest Sale price$1,875.00
Natural woven seagrass two-drawer nightstand with rope handles, coastal boho style furnitureAbaca Rope Side Chest - Belle Escape
Abaca Rope Side Chest Sale price$2,191.20
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Pair of Gothic style black wooden stools with olive green velvet cushions and leather strap detailKing Ferdinand Leather and Velvet Stools
Many Finishes Available
King Ferdinand Leather and Velvet Stools Sale price$2,695.00
Rustic leather stool with ornate iron legs, perfect for French country or farmhouse decorCurved Leather Field Chair - Belle Escape
Curved Leather Field Chair Sale price$575.00
Elegant French country armchair with cream upholstery and distressed finish, perfect for shabby chic or farmhouse decor.White Chateau Stool - Belle Escape
Antique White Chateau Stool Sale price$1,250.00
Round concrete top coffee table with a grey wooden X-frame base in a coastal boho style.Grey Marble Luxe Modern Coffee Table - Belle Escape
Grey Marble Luxe Modern Coffee Table Sale price$2,995.00
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Floating Cloud Console - Belle EscapeFloating Cloud Console - Belle Escape
Rustic White Farmhouse Console Table Sale price$2,495.00
French Colonial Quay Chairs with natural cane and black frames- Set of 2 - Belle EscapeFrench Colonial Quay Chairs - Set of 2 - Belle Escape
French Colonial Quay Chairs - Set of 2 Sale price$2,475.00
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Curved Cane Back Corner Chairs - Set of 2 - Belle EscapeCurved Cane Back Corner Chairs - Set of 2 - Belle Escape
Curved Cane Back Corner Chairs - Set of 2 Sale price$2,475.00
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Modern minimalist rectangular coffee table in a textured gold finishGold Glam Iron Coffee Table - Belle Escape
Gold Glam Iron Coffee Table Sale price$3,745.00
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Cream linen slipper chair with wooden legs, French country style
Contemporary Silk Powder Accent Chair Sale price$3,190.00
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Hexagonal white washed wood coffee table with textured carved sides in a natural boho style.Modern Bohemian Bleached Oak Coffee Table - Belle Escape
Modern Bleached Oak Coffee Table Sale price$4,695.00
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Rattan chair with circular back design and beige cushion, natural boho styleCurved Back Rattan Lounge Chair - Belle Escape
Curved Back Rattan Lounge Chair Sale price$2,393.60
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Woven rope coffee table with glass top and lower shelf, natural boho styleNatural boho woven coffee table with glass top and lower shelf, coastal farmhouse style
Braided Abaca Rope Cocktail Table Sale price$3,951.20
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Light beige wingback accent chair and matching ottoman in elegant French country style.Champagne fabric upholstered accent chair with gold trim in a French country style.
Luminous Silvery Gold wing Chair Sale price$2,895.00
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Sienna Turned Leg Coffee Table - Belle EscapeSienna Turned Leg Coffee Table - Belle Escape
Sienna Turned Leg Coffee Table Sale price$1,735.00
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Natural Cross Rattan Barrel Chair - Belle EscapeNatural Cross Rattan Barrel Chair
Natural Cross Rattan Barrel Chair Sale price$1,195.00
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Black bobbin frame armchair with white linen upholstery and accent pillow in French country style.La Reve Spindle Lounge Chair - Belle Escape
Many Finishes Available
La Reve Spindle Lounge Chair Sale price$2,295.00
Hand-carved brown wooden console table with intricate geometric patterns in a rustic style.Vintage Brown Hatch Console Table - Belle Escape
Vintage Brown Hatch Console Table Sale price$2,695.00
Reclaimed Eastern Farmhouse Coffee Table - Belle EscapeReclaimed Eastern Farmhouse Coffee Table - Belle Escape
Reclaimed Farmhouse Planked Coffee Table Sale price$3,495.00
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Art Deco Demilune Yellow Sofa - Belle EscapeArt Deco Demilune Yellow Sofa - Belle Escape
Art Deco Demilune Yellow Sofa Sale price$4,995.00
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Quay Rattan Weave Lounge Sofa in natural cane with a black frame - Belle EscapeQuay Rattan Weave Lounge Sofa - Belle Escape
French Colonial Quay Rattan Weave Lounge Sofa Sale price$2,175.00
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Modern Luxe Dijon Tub Chair - Belle EscapeModern Luxe Dijon Tub Chair - Belle Escape
Modern Luxe Dijon Velvet Tub Chair Sale priceFrom $1,895.00
Euro Inspired Black Pub BarEuro Inspired Black Pub Bar - Belle Escape
Euro Inspired Black Pub Bar Sale price$3,895.00
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Antique dark wood Spanish style armchair with embossed leather seat and back and brass studs.Dark brown embossed leather armchair with ornate carvings and nailhead trim in rustic style
Many Finishes Available
Spanish Carved Leather Lounge Chair Sale price$1,795.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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