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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

LIVING ROOM - Belle Escape

LIVING ROOM

Explore French Country and Shabby Chic living room furniture featuring carved wood details, soft patinas, painted finishes, and timeless European charm. Our living room section includes sofas, settees, TV armoires, accent tables, coffee tables, console tables, accent chairs, and ottomans.

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750 products

Hemp Maison Sofa - Belle EscapeHemp Maison Sofa - Belle Escape
Hemp Maison Sofa Sale price$4,490.00
Quick Ship
French country-style loveseat with cream cushions and distressed wood frameCreme Blanc Louis Settee - Belle Escape
Creme Blanc Louis Settee Sale price$3,290.00
Quick Ship
Provence Tufted Linen Sofa - Belle EscapeProvence Tufted Linen Sofa - Belle Escape
Provence Tufted Linen Sofa Sale price$5,718.00
Quick Ship
French country sofa with cream upholstery, carved wood frame, and plush cushions for shabby chic or farmhouse decorElegant French country armchair with distressed wood frame and cream upholstery, perfect for shabby chic or farmhouse decor
Creme Blanc Louis Sofa Sale price$4,190.00
Elegant French country loveseat with cream upholstery and distressed gray frame, featuring ornate carvings and cabriole legs.French country loveseat with distressed gray finish, cream upholstery, and ornate carvings, perfect for shabby chic or farmhouse decor.
French Olive Adele Settee Sale price$3,595.00
Symphonic Ornate Gray Console Table - Belle EscapeSymphonic Ornate Gray Console Table - Belle Escape
Symphonic Ornate Gray Console Table Sale price$4,890.00
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Rustic farmhouse trestle dining table in a weathered natural wood finish.
Rustic Farmhouse Buffet Table Sale price$4,190.00
Rustic French Scroll Console - Belle EscapeRustic French Scroll Console - Belle Escape
Rustic French Scroll Console Sale price$3,290.00
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Distressed Wood Pillar Buffet Table - Belle EscapeDistressed Wood Pillar Buffet Table - Belle Escape
Distressed Wood Pillar Buffet Table Sale price$5,550.00
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Alsace French Country Buffet Table - Belle EscapeAlsace French Country Buffet Table - Belle Escape
Alsace French Country Buffet Table Sale price$3,690.00
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White & Gold Round Contemporary Coffee Table - Belle Escape
White & Gold Round Contemporary Coffee Table Sale price$1,025.00
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Kingston Tufted Leather Ottoman - Belle EscapeKingston Tufted Leather Ottoman - Belle Escape
Many Finishes Available
Kingston Tufted Leather Ottoman Sale price$3,595.00
French country coffee table with carved sunburst drawers, white top, and black turned legsEuro Soleil Coffee Table - Belle Escape
Many Finishes Available
Euro Soleil Coffee Table Sale price$2,675.00
Black French country style square coffee table with carved apron and dark wood top
Many Finishes Available
Patrizia Square Coffee Table Sale price$2,195.00
Quick Ship
Rustic wood coffee table in natural finish, perfect for farmhouse or coastal living roomsContemporary Slab Coffee Table - Belle Escape
Earthy Chic Slab Coffee Table Sale price$4,695.00
Modern Gold Base Slab Coffee Table - Belle Escape
Modern Gold Base Slab Coffee Table Sale price$3,995.00
Cream tufted square upholstered ottoman with a grey wooden base in French country style.Cream tufted square ottoman with a wooden base in a French country farmhouse style.
Rustic Green Square Tufted Ottoman Sale price$2,058.00
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Natural wood coffee table with ribbed side pedestals in a coastal style.Stone Grey Ribbed Coffee Table - Belle Escape
Stone Grey Ribbed Coffee Table Sale price$3,069.00
White rectangular coffee table with ribbed tiered base in shabby chic style.White French country style coffee table with distinctive ribbed side legs.
Transitional White Ribbed Coffee Table Sale price$2,995.00
Quick Ship
Hexagonal Ranch Wood Cocktail Table - Belle Escape
Hexagonal Ranch Wood Cocktail Table Sale price$1,375.00
Tufted beige ottoman with carved wooden legs in farmhouse styleFarmhouse Tufted Oak Ottoman - Belle Escape
Farmhouse Tufted Oak Ottoman Sale price$3,050.00
Provincial Square Coffee Table with Drawers - Belle EscapeProvincial Square Coffee Table with Drawers - Belle Escape
Provincial Square Coffee Table with Drawers Sale price$2,890.00
Quick Ship
Sculpted Brass Cocktail Table - Belle EscapeElegant living room with velvet sofa, gold chandelier, hammered coffee table, and ballet art print
Sculpted Brass Cocktail Table Sale price$2,995.00
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White Francesa Scroll Coffee Table - Belle EscapeWhite Francesa Scroll Coffee Table - Belle Escape
Many Finishes Available
White Francesa Scroll Coffee Table Sale price$2,475.00
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Planked Rustic Square Coffee Table - Belle EscapePlanked Rustic Square Coffee Table - Belle Escape
Planked Rustic Square Coffee Table Sale price$2,695.00
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Gray Provence Square Tufted Ottoman - Belle EscapeGray Provence Square Tufted Ottoman - Belle Escape
Gray Provence Square Tufted Ottoman Sale price$2,195.00
Modern bronze-finished metal console table with a minimalist rectangular design.Modern Aged Bronze Coffee Table - Belle Escape
Modern Aged Bronze Coffee Table Sale price$3,070.00
Quick Ship
Painted Augusta Coffee Table - Belle Escape
Many Finishes Available
Painted Augusta Coffee Table Sale price$2,795.00
Cream tufted ottoman with nailhead trim and lower shelf, French country styleCream tufted bench with nailhead trim, farmhouse style, distressed finish, lower shelf
Distressed Off White Square Tufted Ottoman Sale price$2,058.00
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Rectangular Iron Coffee Table - Belle EscapeRectangular Iron Coffee Table - Belle Escape
Natural Chevron Wood & Black Iron Coffee Table Sale price$2,795.00
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Tiered Plank Wood Coffee Table - Belle EscapeTiered Plank Wood Coffee Table - Belle Escape
Tiered Plank Wood Coffee Table Sale price$3,190.00
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Stained Plank Wood Coffee Table - Belle EscapeRustic French country wooden coffee table with turned legs and slatted lower shelf
Stained Plank Wood Coffee Table Sale price$2,790.00
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Hand Carved Leather Ottoman - Belle Escape
Hand Carved Leather Ottoman Sale price$2,695.00
Square French country coffee table with ornate carvings and distressed finish, ideal for shabby chic or farmhouse decor
Many Finishes Available
Ornately Carved Square Coffee Table Sale price$2,995.00
Rustic Spanish Coffee Table - Belle Escape
Many Finishes Available
Rustic Spanish Coffee Table Sale price$1,995.00
Motif Top Rustic Coffee Table - Belle Escape
Many Finishes Available
Motif Top Rustic Coffee Table Sale price$3,295.00
Dark wood coffee table with ornate floral carvings, French country styleDark wood coffee table with ornate floral carvings, French country style furniture
Many Finishes Available
Ornately Carved Leather Top Coffee Table Sale price$3,795.00
Light grey round ottoman with silver nailhead trim in a French country style.Nail Studded Round Ottoman - Belle Escape
Nail Studded Round Linen Ottoman Sale price$1,350.00
Tufted Burlap Coffee Table Ottoman - Belle EscapeTufted Burlap Coffee Table Ottoman - Belle Escape
Tufted Burlap Coffee Table Ottoman Sale price$2,475.00
Quick Ship
Natural Plantation Rattan Accent Chair - Belle Escape
Natural Plantation Rattan Accent Chair Sale price$1,295.00
Quick Ship
White tufted shabby chic accent chair with turned wooden legs and brass casters.Tufted White Linen Slipper Chair - Belle Escape
Tufted White Linen Slipper Chair Sale price$1,550.00
Quick Ship
Grey tufted accent chair with turned wooden legs and casters in French country style.Grey tufted accent chair with carved wooden legs in French country style
Tufted Aubergine Slipper Chair Sale price$1,550.00
Quick Ship
Cream boucle shell-shaped accent chair with gold metal legs in a modern boho style.White Glam Tufted Accent Chair - Belle Escape
White Glam Tufted Accent Chair Sale price$1,450.00
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Mid-century modern charcoal grey tufted leather lounge chair with wooden accents.Modern Leather Tufted Lounge Chair - Belle Escape
Modern Leather Tufted Lounge Chair Sale price$2,795.00
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Elegant director's chair with distressed gold frame and black leather upholstery, perfect for vintage or rustic decor.Black Leather & Steel Director Accent Chair - Belle Escape
Black Leather & Steel Director Accent Chair Sale price$2,675.00
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Natural Coastal Woven Rattan Arm Chair - Belle Escape
Natural Coastal Woven Rattan Arm Chair Sale price$1,195.00
Elegant French country armchair with beige upholstery and wooden frameHemp Wood Framed French Burlap Club Chair
Hemp Wood Framed French Burlap Club Chair Sale price$3,290.00
Quick Ship
Elegant French country armchair with damask pattern and cream cushion, perfect for shabby chic decor.Casablanca Curved Accent Chair
Many Finishes Available
Casablanca Curved Accent Chair Sale price$3,295.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM