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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Guildmaster Furniture & Decor - Belle Escape

Guildmaster Furniture & Decor

Guildmaster's beautiful collection of cottage-style furniture pieces included painted armoires, dining tables with scroll motifs, headboards with carved bird finials, French country dining tables and chairs, Duchess chests, Bishop coffee tables, colorful coastal chests, ornate kitchen islands, and much more. Belle Escape launched with the Guildmaster brand and proudly sold unique, customized pieces for over 10 years. Belle Escape continues to sell artistic, hand-painted, cottage-style furniture in the Guildmaster style, available here.

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873 products

Modern white pedestal dining table in a coastal farmhouse styleWhite pedestal dining table in a clean, modern farmhouse style.
Gramercy Park White Oblong Jupe Dining Table Sale price$9,275.00
Quick Ship
Coastal style gold chandelier with cascading pale sea glass shards hanging from a metal frame.Coastal style sea glass chandelier with gold frame and light aqua glass shards.
Seaglass Rainfall Chandelier Sale priceFrom $2,631.20
Shabby chic distressed dresser with ribbed drawers and vintage knobs in soft gray finishDistressed Blue Ribbed Side Chest
Distressed Blue Ribbed Side Chest Sale price$2,990.00
Round pedestal dining table in farmhouse style with distressed gray finish and sunburst topRound farmhouse dining table with scalloped edge and pedestal base in neutral tones
Equestrian Moonskin Jupe Expansion Dining Table Sale priceFrom $8,795.00
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Equestrian White Jupe Expansion Dining TableWhite round pedestal dining table with fluted base, French country farmhouse style
Equestrian White Jupe Expansion Dining Table Sale priceFrom $9,275.00
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Light grey bamboo style 3-drawer nightstand with marble top in French country styleWhite Porcelain Top Bamboo Side Chest
White Porcelain Top Bamboo Side Chest Sale price$3,295.00
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Coastal style table lamp with a white drum shade and seashell encrusted base in cream.Ivory Coastal Shell Table Lamp
Ivory Coastal Shell Table Lamp Sale price$1,495.00
Coastal-style chandelier with white seashell accents and gold frameCoastal Elegance Sea Glass Chandelier
Coastal Elegance Sea Glass Chandelier Sale price$4,171.20
Coastal style table lamp with light aqua coral base and white drum shade.Coastal coral table lamp with a light green base and white fabric shade.
Sea Blue Coral Table Lamp Sale price$345.00
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White sideboard with tropical leaf pattern, coastal and boho style furnitureCoastal White Palms Carved Sideboard
Coastal White Palms Carved Sideboard Sale price$2,295.00
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Distressed light blue and white ceramic table lamp in coastal shabby chic style.Ginger Jar Aqua Table Lamp
Ginger Jar Aqua Table Lamp Sale price$492.80
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White French country dining chair with linen upholstered seat and back in shabby chic style.White Cortina Curved Leg Dining Chairs - Pair
White Cortina Curved Leg Dining Chairs - Pair Sale price$2,695.00
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White sand dollar chandelier, coastal style tiered hanging light fixture.White Sand Dollars Extra Large Chandelier
White Sand Dollars Extra Large Chandelier Sale price$3,423.20
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White coastal palm leaf wall decor in a natural boho style.White sunburst style wall decor featuring a radiating spike design.
White Palm Leaf Wall Sconce Sale price$1,126.40
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White farmhouse nightstand with drawer and lower shelf, coastal style accent tableCottage White Single Drawer Side Table
Cottage White Single Drawer Side Table Sale price$1,645.00
Navy Blue Linen Cabriole Arm SofaNavy Blue Linen Cabriole Arm Sofa front
Navy Blue Linen Cabriole Arm Sofa Sale price$4,390.00
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White round pedestal coffee table in a modern minimalist style.Modern white round pedestal side table with a minimalist cylindrical base.
White Modern Coastal Coffee Table Sale price$1,495.00
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White calla lily petal pendant light in a romantic shabby chic floral style.White Gesso 9-Light Calla Lily Chandelier
White Gesso 9-Light Calla Lily Chandelier Sale price$6,591.20
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Set of four light blue coastal coral wall art pieces in a shabby chic style.The House of Corals Wall Art
The House of Corals Wall Art Sale price$2,590.00
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White sculptural coffee table with organic, wavy edges and textured finish, ideal for modern or boho interiors.
Blanca Natural Tree Trunk Coffee Table Sale price$2,295.00
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White coastal shell pendant light with floral design, perfect for beach or farmhouse decorClamrose Shell Pendant
Clamrose Shell Pendant Sale priceFrom $668.80
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White farmhouse bed frame with turned posts and panel details, styled with navy and white beddingBamboo Oriental Coastal Bed
Many Finishes Available
Bamboo Oriental Coastal Bed Sale priceFrom $3,375.00
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White farmhouse style wooden headboard with a curved arched top design.White washed wood headboard with a curved top in a French country style.
Many Finishes Available
Summerfield Arched Headboard Sale priceFrom $1,695.00
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White round pedestal coffee table with ribbed base and natural wood base in coastal style.White Tambor Round Outdoor Coffee Table
White Tambor Round Outdoor Coffee Table Sale price$1,895.00
Beige upholstered bar stool with wooden legs, farmhouse styleAvignon Natural Slipcover Bar Stool
Avignon Natural Slipcover Bar Stool Sale priceFrom $1,295.00
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Beige upholstered bar stool with wooden legs, farmhouse style accent chairAvignon Natural Slipcover Counter Stool
Avignon Natural Slipcover Counter Stool Sale priceFrom $1,295.00
Blue French country dresser with gold knobs and elegant paneling
Many Finishes Available
Capri Blue Chest Sale price$2,795.00
Long Wood Platform White Sectional - Belle EscapeGrey velvet L-shaped sectional sofa with wooden legs in a French country style.
Many Finishes Available
Long Wood Platform Sectional Sale price$8,995.00
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Distressed turquoise wall clock with rustic Roman numerals, perfect for shabby chic or farmhouse decorCoastal Blue Distressed Vintage Clock
Coastal Blue Distressed Vintage Clock Sale price$895.00
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Round white marble decorative tray with cutout handle details in a coastal chic style.Lisette Large White Marble Tray
Lisette Large White Marble Tray Sale price$413.60
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Blanca Natural Tree Trunk Accent Table - Belle Escape
Blanca Natural Tree Trunk Accent Table Sale price$1,275.00
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Retro White Round Coffee Table - Belle Escape
Retro White Round Coffee Table Sale price$1,395.00
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Distressed gray French country sideboard with diamond panel doors and three drawersDistressed light blue sideboard with diamond panel doors and three drawers, French country style
Blue Diamond Farmhouse Sideboard Sale price$4,295.00
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China Sand Dollar Wall SconceChina Sand Dollar Wall Sconce
China Sand Dollar Wall Sconce Sale price$941.60
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Coastal-style white sand dollar chandelier with layered shell design for beachy home decorChina Sand Dollar Tiered Chandelier
China Sand Dollar Tiered Chandelier Sale price$1,892.00
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White woven boho hanging egg chair with white seat cushionWhite Hanging Outdoor Egg Chair - Belle Escape
White Hanging Outdoor Egg Swing Chair Sale price$2,195.00
Sold outWhite French country style hutch with glass-door display cabinets and lower storage cupboards.White Glass Front Cabinet with Drawers - Belle Escape
White Glass Front Cabinet with Drawers Sale price$5,995.00
Three silver jellyfish-shaped pendant lights with beaded tentacles in a coastal style.Majestic Jellyfish Multi-Drop Pendant - Belle Escape
Majestic Jellyfish Multi-Drop Pendant Sale price$1,346.40
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White bamboo-style dining chair with beige cushion, perfect for coastal or farmhouse decorWhite bamboo-style dining chairs with beige cushion, coastal farmhouse decor
Bamboo Motif Back Dining Chairs - Set Sale price$1,495.00
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White woven wicker dome pendant light in a coastal boho styleWhite Iron Woven Dome Chandelier - Belle Escape
White Iron Woven Dome Chandelier Sale price$783.20
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Bamboo Oriental Coastal Headboard - Belle Escape
Many Finishes Available
Bamboo Oriental Coastal Headboard Sale priceFrom $1,995.00
Quick Ship
Rattan pendant light with blue woven base, coastal farmhouse style lightingCoastal Bluebonnet Pendant Light
Coastal Bluebonnet Pendant Light Sale price$2,613.60
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Boho beaded chandelier with grey and white beads and natural tan tassels.Natural Tiered Saint Barts Chandelier - Belle Escape
Natural Tiered Saint Barts Chandelier Sale price$4,109.60
White Slipcover Outdoor Arm Chair - Belle EscapeWhite slipcovered armchair with plush cushions in a shabby chic coastal style.
White Slipcover Outdoor Arm Chair Sale price$3,475.00
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White cane panel headboard in farmhouse style with distressed finish, perfect for coastal or shabby chic bedroomsCottage Chic Cane Headboard
Many Finishes Available
Cottage Chic Cane Headboard Sale priceFrom $1,895.00
Quick Ship
Blue Tiered Saint Barts Chandelier - Belle Escape
Blue Tiered Saint Barts Chandelier Sale price$4,523.20
Quick Ship
White French country style four-door storage sideboard cabinetRhapsody Paneled Sideboard - Belle Escape
Rhapsody Paneled Sideboard Sale price$3,985.00
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Turquoise beaded chandelier with natural fiber shade and tassel, boho coastal lighting fixtureWhite beaded chandelier with gold accents, natural rope trim, and tassel for coastal or boho farmhouse decor
Dreamy Beaded Swag Chandelier Sale price$3,295.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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