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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Guildmaster Furniture & Decor - Belle Escape

Guildmaster Furniture & Decor

Guildmaster's beautiful collection of cottage-style furniture pieces included painted armoires, dining tables with scroll motifs, headboards with carved bird finials, French country dining tables and chairs, Duchess chests, Bishop coffee tables, colorful coastal chests, ornate kitchen islands, and much more. Belle Escape launched with the Guildmaster brand and proudly sold unique, customized pieces for over 10 years. Belle Escape continues to sell artistic, hand-painted, cottage-style furniture in the Guildmaster style, available here.

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874 products

French country linen wingback armchair with red stripes and wooden base.Red Striped French Khaki Accent Chair
Red Striped French Khaki Accent Chair Sale price$3,275.00
Quick Ship
Beige linen wingback accent chair with nailhead trim and dark wood legs in shabby chic style.
Wingback Nailhead Accent Chair Sale price$2,495.00
Quick Ship
Gray and Gold Louis BuffetFrench country style grey and gold 3-door sideboard cabinet with distressed finish.
Gray and Gold Louis Buffet Sale price$3,775.00
Quick Ship
White and gold French country style three-door sideboard cabinet with ornate gold trim.White French country sideboard with gold trim and three cabinet doors.
White and Gold Louis Buffet Sale price$3,775.00
Quick Ship
Elegant French country loveseat with distressed white frame and neutral upholsteryAntique French Provincial Taupe Settee, Circa 1900
Antique French Provincial Taupe Settee, Circa 1900 Sale price$4,495.00
Quick Ship
Shabby chic carved dresser with ornate details and distressed finish, perfect for French country decorFrench Ornately Carved Oak Chest, Circa 1850
French Ornately Carved Oak Chest, Circa 1850 Sale price$5,495.00
Quick Ship
French country sideboard with distressed finish, shabby chic design, antique-style cabinet for farmhouse decor
Many Finishes Available
Bella Italia Curved Sideboard Sale price$10,995.00
Cream French country style wooden bed frame with an arched headboard.Rustic Arched Scalloped Bed
Many Finishes Available
Rustic Arched Scalloped Bed Sale price$9,795.00
Dark wood dresser with Greek key trim, farmhouse style storage furniture
Elegant Greek Key Motif Dresser Sale price$10,995.00
Antique brown wooden dresser with three drawers and Greek key inlay border.
Neoclassical Greek Key Chest Sale price$6,995.00
Antique French country wooden dresser with six drawers and tapered legs in a warm brown finish.
Venetian Etched Leaf Dresser Sale price$10,795.00
Round pedestal dining table in a light beige French country style.
Many Finishes Available
Majestic French Distressed Cream Pedestal Table Sale price$6,995.00
Rustic French country style cream sideboard with four paneled wooden doors.
Many Finishes Available
Italian Distressed Beige Wood Sideboard Sale price$8,995.00
French country style distressed beige wooden sideboard with four cabinets and drawers.
Many Finishes Available
Italian Villa Paneled Sideboard Sale price$8,995.00
Rustic French country style weathered gray 9-drawer wooden dresser.Silhouette Nine-Drawer Patina Dresser
Many Finishes Available
Silhouette Nine-Drawer Patina Dresser Sale price$8,795.00
Distressed French country hutch with glass upper doors and paneled lower cabinets, rustic farmhouse style
Many Finishes Available
Country French Glass Top Cabinet Sale price$9,495.00
Quick Ship
Distressed French blue dresser with curved cabriole legs, three draweres, and vintage knobs, shabby chic style
Many Finishes Available
French Blue Cabriole Chest Sale price$6,795.00
Quick Ship
Oval farmhouse dining table in distressed light wood with turned legs and trestle base.French country round wooden dining table with white distressed legs and natural wood top
Rustic Drop Leaf Oval Dining Table Sale price$4,275.00
Quick Ship
Shabby chic armoire with glass doors and distressed finish, perfect for French country decor
Many Finishes Available
Arched Glass-Front Display Cabinet Sale price$10,995.00
Quick Ship
Elegant French country armchair with distressed wood and cream upholsteryCountry French Camel Back Dining Armchair
Country French Camel Back Dining Armchair Sale priceFrom $1,395.00
Quick Ship
Elegant French country style white grandfather clock with vintage aesthetic.
Gustavian Green Mora Grandfather Clock Sale price$3,775.00
Quick Ship
Distressed white console table with turned legs, perfect for French country or shabby chic decor
Avignon Rustic White Console Shelf Sale price$3,995.00
Quick Ship
French country style round pedestal dining table in a weathered grey finish.Weathered Oak Pedestal Table
Many Finishes Available
Weathered Oak Pedestal Table Sale price$8,495.00
French country farmhouse dining table in a natural weathered wood finish with pedestal legs.Provencal Rustic Taupe Dining Table
Many Finishes Available
Provencal Rustic Taupe Dining Table Sale price$10,995.00
Quick Ship
Oval pedestal dining table in light wood finish, farmhouse styleSculpted Oval Pedestal Table
Many Finishes Available
Sculpted Oval Pedestal Table Sale price$8,795.00
Rustic grey farmhouse trestle table with turned legs and carved top designScroll Motif Top Pedestal Dining Table
Many Finishes Available
Scroll Motif Top Pedestal Dining Table Sale price$10,795.00
Round pedestal dining table with star pattern inlay in a rustic farmhouse style.Scroll Top Motif Pedestal Table
Many Finishes Available
Scroll Top Motif Pedestal Table Sale price$7,695.00
Rustic round pedestal dining table in dark distressed finish, farmhouse styleFrangelica Black Round Dining Table
Many Finishes Available
Frangelica Black Round Dining Table Sale price$7,495.00
Rustic wooden dining table with tapered legs, perfect for farmhouse or French country decorClassic Extendable Wood Dining Table
Classic Extendable Wood Dining Table Sale price$7,795.00
Round dark wood pedestal dining table in a rustic farmhouse style.Rustic Black Sculptured Base Dining Table
Many Finishes Available
Rustic Black Sculptured Base Dining Table Sale price$12,995.00
Oval wooden coffee table in warm honey finish, featuring elegant tapered legs and French country style.Luxe Oval Tapered Leg Extendable Dining Table
Luxe Oval Tapered Leg Extendable Dining Table Sale price$16,995.00
Beige linen pillow with gray fleur-de-lis design, French country decor accentFleur de Lys Linen Pillow
Fleur de Lys Linen Pillow Sale priceFrom $298.00
Quick Ship
Elegant wooden dresser with inlaid geometric patterns and vintage-style hardware, perfect for French country decor.
Diamond Inlay Walnut Chest Sale price$5,995.00
Dark wood three-drawer dresser with parquet inlay in a classic farmhouse style.Walnut Heirloom Inspired Chest
Walnut Heirloom Inspired Chest Sale price$6,995.00
Quick Ship
Vintage oak sideboard with geometric wood inlay and brass hardware in a French country style.Golden Oak Geometric Sideboard
Golden Oak Geometric Sideboard Sale price$7,495.00
Quick Ship
Dark wood curved sideboard cabinet with drawer and two doors in French country style.White French country style accent cabinet with drawers and doors.
Many Finishes Available
Tuscan Demilune Sideboard Sale price$3,295.00
Quick Ship
Elegant oval wooden dining table in dark finish, perfect for farmhouse or French country decorElegant white oval coffee table with distressed finish, perfect for French country or shabby chic decor
Many Finishes Available
Classic Oval French Cabriole Table Sale priceFrom $3,745.00
Quick Ship
Dark wood bow-front dresser with gold knobs, French country style furnitureRustic French country dresser with curved drawers and natural wood finish
Many Finishes Available
French Stained Serpentine Chest Sale price$3,495.00
Quick Ship
Olive green velvet sofa with a tailored skirt in a classic French country style.
Many Finishes Available
Plush Velvet Skirted Sofa - Custom Sale price$5,295.00
Cream tufted French country style armchair with a matching throw pillow and wooden legs.Kingston Tufted Square Back Armchair
Many Finishes Available
Kingston Tufted Square Back Armchair Sale price$2,975.00
Antique bronze 6-light crystal chandelier in French country shabby chic style.French country style bronze chandelier with crystal droplets and candle lights
Venetian Bronze French Chandelier with Crystals Sale price$1,495.00
Quick Ship
Round wooden pedestal dining table in a natural farmhouse style.
Round Oak Pedestal Dining Table Sale price$2,895.00
Rustic chandelier with distressed finish, candle-style bulbs, and mesh shade for farmhouse or shabby chic decor
Chateau Metal Mesh Chandelier Sale price$995.00
Quick Ship
Shabby chic distressed wood table with turned legs and drawersDistressed cream shabby chic console table with turned legs and two drawers, French country style
Distressed Cream French Farmhouse Dining Table, Circa 1900 Sale price$6,295.00
Quick Ship
Shabby chic sideboard with three doors, distressed finish, and vintage hardwareDistressed French Blue Three Door Sideboard
Many Finishes Available
Distressed French Blue Three Door Sideboard Sale price$7,995.00
Quick Ship
Antique French style brown wood sideboard with carved details and three paneled doors.Rich Ribbon Trimmed Wood Sideboard
Rich Ribbon Trimmed Wood Sideboard Sale price$10,995.00
Quick Ship
Antique wooden chest with three drawers, ornate detailing, and curved legs in French country style
Curved Leg Luxury Chest Sale price$6,495.00
Handcrafted wooden chest with inlaid diamond patterns, French country style, two drawers, tapered legsEloise Inlaid Two Drawer Chest
Eloise Inlaid Two Drawer Chest Sale price$5,995.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM