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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Guildmaster Furniture & Decor - Belle Escape

Guildmaster Furniture & Decor

Guildmaster's beautiful collection of cottage-style furniture pieces included painted armoires, dining tables with scroll motifs, headboards with carved bird finials, French country dining tables and chairs, Duchess chests, Bishop coffee tables, colorful coastal chests, ornate kitchen islands, and much more. Belle Escape launched with the Guildmaster brand and proudly sold unique, customized pieces for over 10 years. Belle Escape continues to sell artistic, hand-painted, cottage-style furniture in the Guildmaster style, available here.

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873 products

French Antique Gilded Crystal Wall Sconces, Circa 1940 - SetFrench Antique Gilded Crystal Wall Sconces, Circa 1940 - Set
French Antique Gilded Crystal Wall Sconces, Circa 1940 - Set Sale price$3,275.00
Quick Ship
Rustic wooden cabinet with double doors, French country style, natural wood finishClassic French Country Compact Sideboard
Classic French Country Compact Sideboard Sale price$2,715.00
Quick Ship
Rustic round wooden dining table with X-base, perfect for farmhouse or shabby chic decorDark Walnut Casual Jupe Dining Table
Dark Walnut Casual Jupe Dining Table Sale price$6,795.00
Quick Ship
Elegant gold wall sconce with crystal accents and vintage bulbs, perfect for French country decor.Antiqued Gold Crystal Wall Sconce
Antiqued Gold Crystal Wall Sconce Sale price$395.00
Quick Ship
French country style bronze chandelier with four candle lights and hanging crystal accents.French country style chandelier with crystal droplets and bronze finish
Timeless Bronze Mini Crystal Chandelier Sale price$895.00
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French crystal chandelier with metal scroll and glass candleholder plates Epoque Classic Crystal Chandelier
Epoque Classic Crystal Chandelier Sale price$1,495.00
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Elegant gold French country wall sconce with ornate detailing and candle-style bulbClassic Brass Single Swoop Arm Wall Sconce
Classic Brass Single Swoop Arm Wall Sconce Sale price$875.00
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Ornate gold wall sconce with two candle-style bulbs, French country decorClassic Brass Swoop Arm Candle Wall Sconce
Classic Brass Swoop Arm Candle Wall Sconce Sale price$995.00
Heritage Brass Two Arm Candle Wall SconceHeritage Brass Two Arm Candle Wall Sconce
Heritage Brass Two Arm Candle Wall Sconce Sale price$875.00
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Antique brass wall sconce with a ribbed white glass globe and sunburst backplate.White Globe Opal Wall Sconce
White Globe Opal Wall Sconce Sale price$695.00
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Traditional French country gold wall sconce with two candle-style lightsFrench country gold wall sconce with two candle-style lights and ornate detailing
Twin Heritage Brass Candle Wall Sconce Sale price$775.00
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Elegant gold wall sconce with crystal droplets and candle-style bulbs, perfect for French country or shabby chic decor
Chateau Lumiere Crystal Candle Wall Sconce Sale price$675.00
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Antique brass candle-style wall sconce with ornate French country design.Heritage Brass Candle Wall Sconce
Heritage Brass Candle Wall Sconce Sale price$575.00
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Gold French country wall sconce with two white lotus flower glass shades.Double Maison Royale Brass Floral Wall Sconce
Double Maison Royale Brass Floral Wall Sconce Sale price$795.00
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Gold French country style wall sconce with white frosted glass flower shadeMaison Royale Brass Floral Wall Sconce
Maison Royale Brass Floral Wall Sconce Sale price$675.00
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French country-style sofa with plush cushions and rustic wooden frameElegant French country sofa with plush brown velvet cushions and carved wooden frame
Brown Velvet French Louis Sofa Sale price$4,295.00
Quick Ship
French country velvet loveseat with distressed wood frame and rolled arms, perfect for shabby chic or farmhouse decorBrown Velvet French Louis Settee - Belle Escape
Brown Velvet French Louis Settee Sale price$3,290.00
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Tufted beige ottoman with curved legs in French country style
Burlap Maison Tufted Ottoman Sale price$1,990.00
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Antique French country three-drawer oak commode with marble top and ornate carvings.Ornate Marble Top French Antique Chest, Circa 1850
Ornate Marble Top French Antique Chest, Circa 1850 Sale price$6,990.00
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French country style bar stool with cream fabric upholstery and black turned wood legsCream fabric upholstered counter stool with dark wood turned legs in French country style.
Many Finishes Available
Swivel Turned Legs Counter Stool Sale priceFrom $1,695.00
French country style chandelier with white bird accents and beige lampshades
Whimsical Carved Birds Inspired Chandelier Sale price$1,875.00
Distressed white farmhouse dining table with oval wood top and turned legs, shabby chic styleFrench Country Wood Top Drop Leaf Dining Table
French Country Wood Top Drop Leaf Dining Table Sale price$4,495.00
Quick Ship
Off-white French country style wooden sideboard with crisscross lattice glass doors.
Lattice Mirror Front Sideboard Sale price$3,795.00
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Round light wood coffee table with scalloped edge and lower storage shelf in French country style.
Many Finishes Available
Liza Scalloped Wood Coffee Table Sale price$4,295.00
Floral pattern swivel bar stool with yellow peony print and black turned wood legs in shabby chic styleYellow floral pattern upholstered armchair bar stool with dark wood turned legs in shabby chic style
Many Finishes Available
Yellow Floral Upholstered Swivel Stool Sale priceFrom $1,895.00
Distressed white wooden urn with crackled finish, shabby chic decor accent pieceFrench Chateau White Washed Wooden Urn
French Chateau White Washed Wooden Urn Sale price$395.00
Quick Ship
Beige slipcovered French country style sofa with four matching throw pillows.Shabby Chic Slipcover Lounge Sofa
Shabby Chic Slipcover Lounge Sofa Sale price$6,350.00
Quick Ship
Cream French country sideboard with fluted doors and turned feet, shabby chic styleClarisse Antique White Ribbed 2-Door Sideboard - Belle Escape
Clarisse Antique White Ribbed 2-Door Sideboard Sale price$3,895.00
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Rustic metal watering can planter with chicken wire mesh and a weathered dark bronze finish.Rustic Mesh Watering Can - Belle Escape
Rustic Mesh Watering Can Sale price$268.00
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Rustic white sideboard with drawers and cabinets, French country style furniture
Cottage Fluted Door Buffet Sale price$6,495.00
Quick Ship
Sage Farmhouse Console Table - Belle EscapeSage Farmhouse Console Table - Belle Escape
Sage Farmhouse Console Table Sale price$2,904.00
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Brie White Geometric Sideboard - Belle EscapeBrie White Geometric Sideboard - Belle Escape
Brie White Geometric Sideboard Sale price$4,075.00
White distressed hutch with glass doors and natural wood cabinets, French country farmhouse styleDistressed White Connor Bookcase - Belle Escape
Extra Large Two-Tone Glass Cabinet Sale price$6,795.00
Quick Ship
Old World Cream Wooden Urn - Belle EscapeOld World Cream Wooden Urn - Belle Escape
Old World Cream Wooden Urn Sale price$1,190.00
Quick Ship
Saint Germain Cathedral Sideboard - Belle Escape
Saint Germain Cathedral Sideboard Sale price$1,895.00
Quick Ship
Two Tone European Nightstand - Belle EscapeFrench shabby chic bedroom set with upholstered headboard, crystal chandelier, tufted bench, and distressed nightstand
Many Finishes Available
Two Tone European Nightstand Sale price$1,675.00
Sculpted Sparrow Lamp - Belle Escape
Sculpted Sparrow Lamp Sale price$1,029.60
Quick Ship
Natalie Keepsake Dresser - Belle EscapeFrench country style beige tall chest of drawers with gold hardware and five large drawers.
Natalie Keepsake Dresser Sale price$3,995.00
White distressed French country sideboard with natural wood top and two cabinet doors.Wood Top Cottage Chic Sideboard - Belle Escape
Wood Top Cottage Chic Sideboard Sale price$2,719.00
Distressed White Cottage Display Cabinet - Belle EscapeDistressed white French country display cabinet with glass doors and storage
Distressed White Cottage Display Cabinet Sale price$3,619.00
Quick Ship
Vaisselier Cottage Chest - Belle Escape
Many Finishes Available
Vaisselier Cottage Chest Sale price$3,675.00
Elegant French country dresser with curved drawers and round knobs in soft gray finishFrench Cream Painted Chloe Chest - Belle Escape
French Cream Painted Chloe Chest Sale price$3,595.00
Elegant white coffee table with arched lattice base, perfect for French country or shabby chic decor
Many Finishes Available
Curvy Scroll Base Dining Table Sale price$7,995.00
Quick Ship
Elegant French country armchair with cane back and gingham cushion, perfect for shabby chic or farmhouse decor.Elegant gray cane-back armchair in French country style with turned legs
Country Cottage Chic Gray Checked Armchair Sale priceFrom $1,695.00
Quick Ship
Elegant French country console table with lattice inlay, painted finish, and slender legs for farmhouse or shabby chic decorElegant French country desk with geometric patterned drawers and heart-shaped knobs, custom finish available
Lattice Painted French Desk Sale price$3,970.00
Quick Ship
White distressed coffee table with curved legs, shabby chic styleClassic White Curved Leg Coffee Table
Classic White Curved Leg Coffee Table Sale price$3,115.00
Quick Ship
Distressed blue farmhouse coffee table with curved legsDistressed blue farmhouse coffee table with curved legs
Distressed Blue Curved Leg Coffee Table Sale price$2,495.00
Coastal shell-encrusted table lamp with beige linen shade in natural boho styleHandcrafted Seashell Swirl Terracotta Table Lamp
Handcrafted Seashell Swirl Terracotta Table Lamp Sale price$1,195.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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