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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

beautiful accent chairs

Accent Chairs

Belle Escape offers a high-end collection of beautiful accent chairs in French country, shabby chic, rustic, and contemporary styles. Our accent chairs not only provide comfortable seating for your living room, but also make a statement with high-quality design and fabrics.

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93 products

Wood Carved French Burlap Club Chair - Belle EscapeWood Carved French Burlap Club Chair - Belle Escape
Linen Wood Framed French Burlap Club Chair Sale price$3,290.00
Quick Ship
Curvy Top Maison Love Chair with gray linen fabric and cabriole legs - Belle EscapeCurvy Top Maison Love Chair - Belle Escape
French Gray Maison Love Chair Sale price$2,750.00
French country armchair with distressed wood frame and brown linen upholstery, elegant curved design
Aubergine Linen Maison Love Chair Sale price$2,675.00
Quick Ship
French country armchair with gray linen upholstery and distressed wood frame
French Blue Gray Wood Framed Chair Sale price$1,750.00
Quick Ship
Wood Platform Lounge Chair - Belle EscapeWood Platform Lounge Chair - Belle Escape
Many Finishes Available
Wood Platform Lounge Chair Sale price$4,695.00
Deconstructed Tufted Armchair with Leather SeatDeconstructed Tufted Arm Chair with Leather Seat - Belle Escape
Deconstructed Tufted Armchair with Leather Seat Sale price$2,965.00
Quick Ship
French country cane armchair with cream upholstery and distressed wood legsBeige Natural Coastal Fabric Chair - Belle Escape
Beige Natural Coastal Fabric Chair Sale price$2,675.00
Antique-style wingback chair with tufted cream upholstery and dark wood frame, French country designDeconstructed Tufted Arm Chair - Belle Escape
Deconstructed Tufted Arm Chair Sale price$2,485.00
French country armchair with striped linen upholstery and carved wood frameFrench country armchair with striped upholstery and carved wood frame
French Louis Blue Striped Khaki Armchair Sale price$1,990.00
French country armchair with striped linen upholstery and wooden frame, perfect for shabby chic or farmhouse decor.Provence Deconstructed Arm Chair - Belle Escape
Provence Blue Striped Deconstructed Armchair Sale price$1,795.00
French Farm Chic Lounge Chair with ornate carvings and cabriole legs- Belle EscapeFrench Farm Chic Lounge Chair - Belle Escape
French Farm Chic Lounge Chair Sale price$3,590.00
Maison Blanc Arm Chair - Belle EscapeMaison Blanc Arm Chair - Belle Escape
Maison Blanc Armchair Sale price$2,750.00
Jute Maison Love Chair - Belle EscapeJute Maison Love Chair - Belle Escape
Hemp Maison Love Chair Sale price$2,750.00
Louis Gray Club Chair - Belle EscapeLouis Gray Club Chair - Belle Escape
Louis Gray Club Chair Sale price$1,990.00
Vintage French Club Chair - Belle EscapeVintage French Club Chair - Belle Escape
Vintage French Club Chair Sale price$2,318.00
Quick Ship
French country armchair with vintage newspaper print upholstery and carved wood frameParis French Script Post Card Chair - Belle Escape
Paris French Script Postcard Chair Sale price$1,995.00
Quick Ship
French Dove Gray Maison Love ChairFrench Dove Gray Maison Love Chair
French Dove Gray Maison Love Chair Sale price$2,750.00
Quick Ship
French country armchair with cream upholstery and carved wood frame, shabby chic style accent chair
Many Finishes Available
French Wood Framed Louis Accent Chair Sale price$3,695.00
French country armchair with distressed white frame and beige upholstery, shabby chic styleElegant French country armchair with cream upholstery and distressed white frame, perfect for shabby chic or farmhouse decor
Many Finishes Available
French Jute Cream Louis Accent Chair Sale price$3,695.00
French country armchair with dark wood frame, beige upholstery, and cream cushion, perfect for shabby chic or farmhouse decorFrench country armchair with dark wood frame, beige upholstery, and cream cushion, perfect for shabby chic or farmhouse decor
Many Finishes Available
French Jute Burlap Stained Louis Accent Chair Sale price$3,795.00
Beige striped armchair with wooden legs, French country style furnitureBeige armchair with blue stripes, rustic wooden legs, French country style
Blue Striped Avignon Slipcover Armchair Sale priceFrom $1,295.00
Quick Ship
Ornately Carved Wood Wingback ArmchairOrnately Carved Wood Wingback Armchair
Many Finishes Available
Ornately Carved Wood Wingback Armchair Sale priceFrom $1,695.00
Beige tufted Chesterfield armchair with rolled arms and dark wood legs, French country style
Many Finishes Available
Cream Velvet Tufted Luxe Chesterfield Armchair Sale price$3,795.00
Elegant French country armchair with striped upholstery and carved wooden frameFrench country armchair with blue stripe upholstery and distressed wood frame
French Louis Blue Striped Natural Armchair Sale price$1,990.00
Cozy beige tufted armchair with rustic wood frame, perfect for farmhouse or shabby chic decorBastide French Country Deconstructed Lounge Chair
Bastide French Country Deconstructed Lounge Chair Sale price$2,995.00
Quick Ship
French country armchair with toile fabric and dark wood frame, elegant shabby chic design
Many Finishes Available
French Toile Louis Accent Chair Sale price$3,795.00
Modern Boucle Swivel Barrel Chair in Performance FabricModern Boucle Swivel Barrel Chair in Performance Fabric
Modern Boucle Swivel Barrel Chair in Performance Fabric Sale price$2,275.00
Quick Ship
Woven wicker armchair with white cushion, coastal or farmhouse style seatingCurved Natural Coastal Chair
Curved Natural Coastal Chair Sale priceFrom $1,095.00
Quick Ship
French country armchair with velvet upholstery and carved wood frameFrench country armchair with distressed wood frame and taupe velvet upholstery, elegant curved legs
French Brown Velvet Accent Chair Sale price$2,495.00
Beige slipcovered armchair with curved back and skirted base, ideal for French country or farmhouse decor
Classic Beige Slipcovered Armchair Sale price$3,295.00
Quick Ship
Modern Olive Green Upholstered Accent ChairModern Olive Green Upholstered Accent Chair
Modern Olive Green Upholstered Accent Chair Sale price$1,575.00
Quick Ship
Shabby Chic Round Cream Swivel ChairShabby Chic Round Cream Swivel Chair
Shabby Chic Round Cream Swivel Chair Sale price$1,975.00
Navy blue velvet armchair with wooden legs and metal caps, perfect for cozy living room decorBlue Transitional Tub Chair
Blue Transitional Tub Chair Sale price$1,375.00
Quick Ship
Midcentury Two-Tone Barrel Accent ChairMidcentury Two-Tone Barrel Accent Chair
Midcentury Two-Tone Barrel Accent Chair Sale price$1,495.00
Quick Ship
Louis Natural Linen Square Back Club Chair
Louis Natural Linen Square Back Club Chair Sale price$1,995.00
White farmhouse-style swivel armchair with plush cushionCloud White Plush Armchair
Cloud White Plush Armchair Sale price$2,295.00
Quick Ship
Red Striped French Khaki Accent ChairRed Striped French Khaki Accent Chair
Red Striped French Khaki Accent Chair Sale price$3,275.00
Quick Ship
Wingback Nailhead Accent Chair
Wingback Nailhead Accent Chair Sale price$2,495.00
Quick Ship
White Oak Louis Style Armchair
Many Finishes Available
White Oak Louis Style Armchair Sale price$2,295.00
Kingston Tufted Square Back ArmchairKingston Tufted Square Back Armchair
Many Finishes Available
Kingston Tufted Square Back Armchair Sale price$2,975.00
Mission Style Accent ChairMission Style Accent Chair
Many Finishes Available
Mission Style Accent Chair Sale price$2,795.00
Luxe Cream Boucle Swivel ChairLuxe Cream Boucle Swivel Chair
Luxe Cream Boucle Swivel Chair Sale price$1,995.00
Quick Ship
Shabby Chic Slipcovered Swivel Accent Chair
Shabby Chic Slipcovered Swivel Accent Chair Sale price$1,695.00
Quick Ship
Serenity Wood Frame Armless ChairSerenity Wood Frame Armless Chair
Serenity Wood Frame Armless Chair Sale price$1,695.00
Quick Ship
Provence Style Nail Studded Armchair
Provence Style Nail Studded Armchair Sale price$3,495.00
Quick Ship
Retro Charm Accent ChairRetro Charm Accent Chair
Mid Century Retro Charm Accent Chair Sale price$1,995.00
Quick Ship
Nailhead Studded Cream Linen Accent Chair
Nailhead Studded Cream Linen Accent Chair Sale price$1,895.00
Modern beige upholstered accent chair with black metal legs, perfect for farmhouse or coastal decor.
Farmhouse Lounge Chair Sale price$1,330.00
Quick Ship

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