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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Artisan Custom Furniture - Belle Escape

Artisan Collection

The Artisan Collection includes designer French- and Spanish-style furniture that can be custom-made in the size and finish of your choice. This high-quality collection is handmade from solid hardwood and hand-finished by skilled artisans. 

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355 products

Ornate Gray Wash Amelie Bed - Belle EscapeOrnate Gray Wash Amelie Bed - Belle Escape
Many Finishes Available
Ornate Gray Wash Amelie Bed Sale priceFrom $4,295.00
Ornate dark wood headboard with intricate floral carvings, French country styleBotanique Carved Bed - Belle Escape
Many Finishes Available
Botanique Carved Bed Sale priceFrom $3,995.00
Espresso Mission Style Server - Belle EscapeEspresso Mission Style Server - Belle Escape
Many Finishes Available
Espresso Mission Style Server Sale price$3,595.00
Gold Scroll Black Accent Table - Belle EscapeFrench country living room set with ornate side table, vintage portrait, and elegant sofa & armchair
Many Finishes Available
Gold Scroll Black Accent Table Sale price$1,895.00
Fleur French Country Buffet in antique cream with raised scroll artwork - Belle EscapeFleur French Country Buffet - Belle Escape
Many Finishes Available
Fleur French Country Buffet Sale price$3,675.00
Leonardo Secret Door Console Table - Belle Escape
Many Finishes Available
Leonardo Secret Door Console Table Sale price$2,475.00
Antique Silver Metal Base Bench - Belle EscapeBlue tufted velvet bench with gold metal frame and scroll feet, French country style
Many Finishes Available
Antique Silver Metal Base Bench Sale price$1,995.00
Elegant round coffee table with ornate carved cabriole legs in French country styleElegant oval coffee table with ornate carvings in French country style
Many Finishes Available
French Dejeuner Coffee Table Sale priceFrom $3,295.00
Round French country side table with distressed finish and ornate carved legs, perfect for shabby chic decorFrench Scroll Round Dining Table - Belle Escape
Many Finishes Available
French Scroll Round Dining Table Sale priceFrom $2,475.00
Quick Ship
Elegant white upholstered chair with black turned wood legs in French country styleCamelback Spiral Leg Spanish Dining Chair
Many Finishes Available
Camelback Spiral Leg Spanish Dining Chair Sale priceFrom $1,495.00
Distressed white console table with gold floral motifs, shabby chic style, curved front, two drawers, two doorsShabby chic console table with ornate gold detailing and distressed finish
Many Finishes Available
Curved French Country Scroll Buffet Sale price$2,875.00
Regal Painted Venetian Bed - Belle EscapeRegal Painted Venetian Bed
Many Finishes Available
Regal Painted Venetian Bed Sale priceFrom $3,695.00
Elegant French country bookcase with ornate detailing and rustic wood shelvesFrench shabby chic dining set with round pedestal table, ornate chandelier, bookcase, and upholstered chair
Many Finishes Available
Couronne Vintage French Bookcase Sale price$3,995.00
French Country Round Urn Table - Belle EscapeClassic French country dining set with crystal chandelier, mural, round table, and upholstered chair
Many Finishes Available
French Country Round Lyre Table Sale price$3,275.00
French country round table with cabriole legs, ornate carvings on the apron, and a distressed wood finish, perfect for French country and farmhouse interiorsFrench Dejeuner dining table with cabriole legs, ornate carvings on the apron, and a weathered wood finish, perfect for French country interiors
Many Finishes Available
French Dejeuner Dining Table Sale priceFrom $3,495.00
Provence Cabriole Side Table - Belle Escape
Many Finishes Available
Provence Cabriole Side Table Sale price$1,695.00
Elegant shabby chic armoire with ornate scrollwork glass doors and distressed finish
Many Finishes Available
Elysee White Mirrored Armoire Sale price$5,495.00
Antique carved wooden chair with ornate floral details and nailhead trim, French country styleOrnate dark wood dining chair with carved floral back and nailhead trim, French country style
Many Finishes Available
Del Rey Espresso Spanish Leather Dining Chair Sale priceFrom $1,695.00
Granada Iron Scroll Top Coffee Table - Belle EscapeModern Mission style living room set with white sofa, black chandelier, abstract art, and glass-top coffee table
Many Finishes Available
Granada Iron Scroll Top Coffee Table Sale price$2,795.00
Painted Scroll Top Coffee Table - Belle EscapePainted Scroll Top Coffee Table - Belle Escape
Many Finishes Available
Painted Scroll Top Coffee Table Sale price$2,895.00
French country wooden bed frame with arched headboard and footboard, styled with white linens
Many Finishes Available
French Crown Regal King Bed Sale price$4,995.00
Regal Antique Cream Venetian BedRegal Antique Cream Venetian Bed
Many Finishes Available
Regal Antique Cream Venetian Bed Sale priceFrom $3,795.00
Seville Upholstered Dining ArmchairSeville Upholstered Dining Armchair
Many Finishes Available
Seville Upholstered Dining Armchair Sale priceFrom $1,675.00
Shabby Chic Cabriole Leg Console Table
Many Finishes Available
Shabby Chic Cabriole Leg Console Table Sale price$3,795.00
Lac White French Dejeuner Dining TableLac White French Dejeuner Dining Table
Many Finishes Available
Lac White French Dejeuner Dining Table Sale priceFrom $2,995.00
Wood Platform Lounge Chair - Belle EscapeWood Platform Lounge Chair - Belle Escape
Many Finishes Available
Wood Platform Lounge Chair Sale price$4,695.00
Painted Carved Door Wall Decor - Belle EscapeMallorca Boho Bliss collection featuring beaded chandelier, geometric cabinet, distressed panels, and woven ottoman
Many Finishes Available
Painted Carved Door Wall Decor Sale price$1,795.00
Nantes Beverly Blue Velvet Dining Chair - Belle EscapeNantes Beverly Blue Velvet Dining Chair - Belle Escape
Many Finishes Available
Nantes Beverly Blue Velvet Dining Chair Sale priceFrom $1,695.00
Grand Viceroy Dining ChairGrand Viceroy Dining Chair
Many Finishes Available
Grand Viceroy Dining Chair Sale priceFrom $1,595.00
Ornate Chestnut Amelie BedOrnate Chestnut Amelie Bed
Many Finishes Available
Ornate Chestnut Amelie Bed Sale priceFrom $3,795.00
Elegant French country coffee table with ornate carvings and turned legs, perfect for shabby chic or farmhouse decorFrench Florette Coffee Table - Belle Escape
Many Finishes Available
French Florette Coffee Table Sale price$2,495.00
French country dining chair with black turned legs and neutral upholsteryBlanco Spiral Leg Spanish Dining Chair
Many Finishes Available
Blanco Spiral Leg Spanish Dining Chair Sale priceFrom $1,495.00
Quick Ship
Modern geometric coffee table with dark finish, modular hexagonal design for contemporary living spacesBlack Modern Geometric Coffee table - Belle Escape
Many Finishes Available
Black Modern Geometric Coffee table Sale priceFrom $2,595.00
Quick Ship
Elegant white canopy bed with soft linens and fluffy pillow, perfect for shabby chic or farmhouse decorClarisse King Canopy Bed - Belle Escape
Many Finishes Available
Clarisse Canopy Bed Sale priceFrom $3,695.00
Quick Ship
Elegant French country bed with distressed finish, curved headboard, and upholstered panels in neutral tonesFrench Shabby Chic Upholstered Bed - Belle Escape
Many Finishes Available
French Shabby Chic Upholstered Bed Sale priceFrom $3,295.00
Peruvian Brown Leather Dining Chair - Belle EscapePeruvian Brown Leather Dining Chair - Belle Escape
Many Finishes Available
Peruvian Brown Leather Dining Chair Sale priceFrom $1,295.00
Quick Ship
Royal Pamplona Dining Table - Belle EscapeRoyal Pamplona Dining Table - Belle Escape
Many Finishes Available
Royal Pamplona Dining Table Sale priceFrom $4,295.00
Ferrand Farmhouse whitewashed French Buffet Table - Belle EscapeDistressed white French country console table with four drawers and lower shelf, shabby chic style
Many Finishes Available
Ferrand Farmhouse Buffet Table Sale price$1,995.00
Dark wood armoire with glass-paneled doors and ornate detailing, ideal for French country or farmhouse decor.Antiqued Mirror Front Country Armoire - Belle Escape
Many Finishes Available
Antiqued Mirror Front Country Armoire Sale price$3,695.00
Barn Wood Chaise Lounge - Belle Escape
Many Finishes Available
Barn Wood Chaise Lounge Sale price$4,495.00
Dark teal French country dresser with ornate paneling and gold knobs, farmhouse style furniture
Many Finishes Available
Magasin 9-Drawer Dresser Sale price$3,275.00
Gray distressed coffee table with ornate carvings, French country style, shabby chic design
Many Finishes Available
Chunky Carved Cocktail Table Sale price$3,275.00
French Round Scroll Table - Belle Escape
Many Finishes Available
French Round Scroll Table Sale price$1,895.00
Elegant French country headboard with ornate carvings and neutral fabric panelRomantic French gilded bedroom set with ornate headboard, crystal chandelier, and vintage dresser
Many Finishes Available
Coquette Shabby Chic Headboard Sale priceFrom $3,495.00
Elegant shabby chic oval dining table with distressed white finish and carved legsElegant shabby chic oval dining table with distressed finish and carved legs, perfect for French country decor
Many Finishes Available
Provenzal French Louis Oval Dining Table Sale priceFrom $3,795.00
French Country Cabriole Side Table - Belle Escape
Many Finishes Available
French Country Cabriole Side Table Sale price$1,675.00
Armada Cabriole Side Chest - Belle Escape
Many Finishes Available
Armada Cabriole Side Chest Sale price$1,675.00
Painted Scroll Top Dining Table - Belle Escape
Many Finishes Available
French Blue Scroll Top Dining Table Sale priceFrom $3,795.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM