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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2832 products

Ornately Carved Provincial Headboard - Belle Escape
Many Finishes Available
Ornately Carved Provincial Headboard Sale priceFrom $3,595.00
Elegant beige upholstered dining chair with dark wood legs, perfect for French country or farmhouse decor.Contemporary Sloped Arm Dining Chair - Belle Escape
Many Finishes Available
Contemporary Sloped Arm Dining Chair Sale priceFrom $1,145.00
Quick Ship
Cream wingback accent chair with dark wood carved trim in a French country style.Ornately Carved Wood Wingback Armchair
Many Finishes Available
Ornately Carved Wood Wingback Armchair Sale priceFrom $1,695.00
Elegant French country armchair with damask pattern and cream cushion, perfect for shabby chic decor.Casablanca Curved Accent Chair
Many Finishes Available
Casablanca Curved Accent Chair Sale price$3,295.00
Peruvian Brown Leather Dining Chair - Belle EscapePeruvian Brown Leather Dining Chair - Belle Escape
Many Finishes Available
Peruvian Brown Leather Dining Chair Sale priceFrom $1,295.00
Quick Ship
French country dining chair with turned wood legs and beige linen upholsterySpiral Leg Spanish Dining Chair - Belle Escape
Many Finishes Available
Barley Twist Spanish Upholstered Dining Chair Sale priceFrom $1,495.00
Regal Tooled Leather Dining Armchair - Belle EscapePrado Tooled Leather Dining Armchair
Many Finishes Available
Prado Tooled Leather Dining Armchair Sale priceFrom $1,475.00
Quick Ship
Prado Tooled Leather Dining Chair - Belle EscapePrado Tooled Leather Dining Chair
Many Finishes Available
Prado Tooled Leather Dining Chair Sale priceFrom $1,395.00
Quick Ship
Grande Gold Accent Buffet - Belle EscapeGrande Gold Accent Buffet
Many Finishes Available
Grande Gold Accent Buffet Sale price$3,275.00
Grey sideboard with ornate carved doors, gold trim, and vintage hardware in French country styleCarved Gray Provincial Buffet
Many Finishes Available
Carved Gray Provincial Buffet Sale price$3,795.00
Quick Ship
Sold outLow Back Upholstered Counter Stool - Belle EscapeLow Back Upholstered Counter Stool - Belle Escape
Many Finishes Available
Low Back Upholstered Counter Stool Sale priceFrom $845.00
Smokey Loft Swivel Counter Stool - Belle Escape
Many Finishes Available
Smokey Loft Swivel Counter Stool Sale price$1,595.00
Tufted Mid-Century Modern Bench - Belle EscapeTufted Mid-Century Modern Bench
Many Finishes Available
Tufted Mid-Century Modern Bench Sale price$2,495.00
Quick Ship
Antique Silver Metal Base Bench - Belle EscapeBlue tufted velvet bench with gold metal frame and scroll feet, French country style
Many Finishes Available
Antique Silver Metal Base Bench Sale price$1,995.00
Cream-colored French country style upholstered armchair with skirted base.Madeleine Low Back Skirted Dining Chair - Belle Escape
Many Finishes Available
Madeleine Low Back Skirted Dining Chair Sale priceFrom $1,795.00
French country style wooden dining chair with brown leather upholstery and carved details.Nantes Velvet Dining Chair - Belle Escape
Many Finishes Available
Nantes Minks Brown Velvet Dining Chair Sale priceFrom $1,795.00
White French country style four-door storage sideboard cabinetRhapsody Paneled Sideboard - Belle Escape
Rhapsody Paneled Sideboard Sale price$3,985.00
Quick Ship
Jupe Table Finishes - Belle Escape
Jupe Table Finishes Sale price$15.00
Vintage French country white and gold distressed wooden chandelier with candle lights.Valeria French Draped Wooden Chandelier
Valeria French Draped Wooden Chandelier Sale price$2,995.00
Quick Ship
Euro Natural Gesso Table Lamp - Belle Escape
Euro Natural Gesso Table Lamp Sale price$995.00
Quick Ship
Natural Gesso Composite Table Lamp - Belle Escape
Natural Gesso Composite Table Lamp Sale price$1,195.00
Royal Flair Carved Candlestick - Belle Escape
Royal Flair Carved Candlestick Sale price$695.00
Quick Ship
White Steed Accent Sculpture - Belle EscapeWhite Steed Accent Sculpture
White Steed Accent Sculpture Sale price$495.00
Quick Ship
Rustic white sideboard with drawers and cabinets, French country style furniture
Cottage Fluted Door Buffet Sale price$6,495.00
Quick Ship
Natural linen throw pillow with red vertical stripes in farmhouse style.Red Striped Avignon Pillow
Red Striped Avignon Pillow Sale price$308.00
Quick Ship
Sold outBeige and grey striped throw pillow with purple ruffled edges in a farmhouse style.Lavender Striped Skirted Pillow - Belle Escape
Lavender Striped Skirted Pillow | Just 1 Left Sale price$288.00
Quick Ship
Beige striped armchair with wooden legs, French country style furnitureBeige armchair with blue stripes, rustic wooden legs, French country style
Blue Striped Avignon Slipcover Armchair Sale priceFrom $1,295.00
Quick Ship
Red Striped Avignon Arm Chair - Belle EscapeBeige linen armchair with red vertical stripes and light wood legs in French country style.
Red Striped Avignon Armchair Sale priceFrom $1,295.00
Quick Ship
Ornate French country urn with intricate carvings and distressed finishAntionette Carved Poplar Urn - Belle Escape
Antionette Carved Poplar Urn Sale price$1,795.00
Quick Ship
White 3D floral wall art in a white frame with a tan linen background, shabby chic style.White Boho Floral Ceramic Wall Art - Belle Escape
White Boho Floral Ceramic Wall Art Sale price$850.00
Quick Ship
Rustic farmhouse chandelier with leaf pattern metal design in a weathered champagne finish.Royal Iron Rustic Leaf Chandelier - Belle Escape
Royal Iron Rustic Leaf Chandelier Sale price$1,990.00
Quick Ship
White 3D flower wall art in silver frame, shabby chic farmhouse decorFramed White Ceramic Flower Art - Belle Escape
Framed White Ceramic Flower Art Sale price$758.00
Quick Ship
Rustic wooden storage ottoman with beige tufted fabric top and black metal trim in farmhouse style.Wood and Metal Crate Ottoman - Belle Escape
Wood and Metal Crate Ottoman Stool Sale price$1,290.00
Quick Ship
Provincial Fleur Wooden Urn - Belle Escape
Provincial Fleur Wooden Urn Sale price$1,190.00
Estelle Carved Wooden Urn - Belle Escape
Estelle Carved Wooden Urn Sale price$1,450.00
Quick Ship
Distressed blue sideboard with ornate legs, French country style buffet for farmhouse or shabby chic decorDistressed blue French country sideboard with four doors and drawers, shabby chic farmhouse style
Distressed Lilac Gray Country Sideboard Sale price$5,995.00
Quick Ship
Distressed charcoal gray farmhouse sideboard with X-panel doors and rustic finishRustic gray sideboard with X-panel doors, farmhouse style storage cabinet
Concrete Grey Crossed Arrow Sideboard Sale price$4,671.60
Round Back Rattan Accent Chair - Belle EscapeRound Back Rattan Accent Chair - Belle Escape
Round Back Rattan Accent Chair Sale price$2,065.00
Natural wood coffee table with ribbed side pedestals in a coastal style.Stone Grey Ribbed Coffee Table - Belle Escape
Stone Grey Ribbed Coffee Table Sale price$3,069.00
White rectangular coffee table with ribbed tiered base in shabby chic style.White French country style coffee table with distinctive ribbed side legs.
Transitional White Ribbed Coffee Table Sale price$2,995.00
Quick Ship
French country style light wood sideboard with two paneled doors and decorative carved trim.Stone Grey Wrenn Wood Carved Credenza - Belle Escape
Stone Grey Wrenn Wood Carved Credenza Sale price$3,605.00
Elegant French country sofa with plush cushions and curved wooden legs in rustic brown finishBrown Velvet Maison Sofa - Belle Escape
Brown Velvet Maison Sofa Sale price$4,490.00
Quick Ship
Turquoise beaded chandelier with natural fiber shade and tassel, boho coastal lighting fixtureWhite beaded chandelier with gold accents, natural rope trim, and tassel for coastal or boho farmhouse decor
Dreamy Beaded Swag Chandelier Sale price$3,295.00
Elegant French country dining chair with distressed white finish, gray velvet upholstery, and gold accentsAntoinette French Carved Side Chair - Belle Escape
Many Finishes Available
Antoinette French Carved Side Chair Sale priceFrom $1,395.00
Beaded Round Wooden Boho MirrorBeaded Round Wooden Boho Mirror - Belle Escape
Beaded Round Wooden Boho Mirror Sale price$1,399.20
Quick Ship
White Farm Town Wall Sconce - Belle Escape
White Farm Town Wall Sconce Sale price$466.40
Quick Ship
Coastal rope wall sconce with a sage green candle holder in a natural boho style.Merchant Rope Candlelit Wall Sconce - Belle Escape
Merchant Rope Candlelit Wall Sconce Sale priceFrom $536.80
Quick Ship
Set of three tiered crystal pendant chandeliers with gold metal finish in French country styleHanging Crystal Silverleaf Chandelier - Belle Escape
Hanging Crystal Silverleaf Chandelier Sale price$1,425.60

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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