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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2760 products

Textured white ceramic vase with rustic finish for farmhouse decorDistressed Green Stoneware Vase
Distressed Green Stoneware Vase Sale price$468.00
Quick Ship
Rustic speckled ceramic vase for farmhouse or shabby chic decor
Distressed 12" Grey Vase Sale price$508.00
Quick Ship
Rustic white distressed ceramic vase in a shabby chic farmhouse style.Rustic Weathered Grey Vase
Rustic Weathered Grey Vase Sale price$616.00
Quick Ship
Antique white glazed ceramic ginger jar with a crackled finish in a rustic farmhouse style.Set of three white farmhouse style ceramic storage jars in varying sizes.
Vintage Style White Jar Stoneware - Set of 2 Sale price$456.00
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Modern glass rod chandelier with gold accents, elegant lighting for farmhouse or coastal decorCrystal with Gold Accent Chandelier
Crystal with Gold Accent Chandelier Sale price$1,650.00
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Grey concrete teardrop pendant light in a modern industrial style.
Teardrop Gray Pendant Sale price$696.00
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Natural rattan woven scoop chair with black metal legs in a boho coastal style.Natural Rattan Rounded Chair - Set of 2
Natural Rattan Rounded Chair - Set of 2 Sale price$1,256.00
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Natural boho rattan tiered pendant chandelier in a light cream coastal style.Natural boho rattan tiered pendant light in cream, featuring a textured coastal style.
Whitewash Antibes Rattan Chandelier Sale priceFrom $1,592.80
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Natural boho dining chair with brown leather seat and woven cane back on chrome legs.
Rattan Back Brown Dining Chair Sale price$890.00
Wood Platform Gray Sofa SectionalWood Platform Gray Sofa Sectional
Many Finishes Available
Wood Platform Gray Sofa Sectional Sale price$5,930.00
Quick Ship
Elegant white flower petal chandelier with gold accents, perfect for French country or shabby chic decorFloral White Gold Chandelier
Floral White Gold Chandelier Sale price$1,990.00
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Boho beaded chandelier with cream wooden beads, gold trim, and tan tassel fringe.Natural Beige Wooden Beads Chandelier
Natural Beige Wooden Beads Chandelier Sale price$2,590.00
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Gold arched tabletop mirror with ornate French country rococo carvings.Jules Verne Golden Mantel Mirror
Jules Verne Golden Mantel Mirror Sale price$1,490.00
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Elegant French country chandelier with crystal droplets and vintage metal frame, perfect for shabby chic interiors.French Chateau Style Crystal Chandelier
French Chateau Style Crystal Chandelier Sale price$3,675.00
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Elegant round coffee table with ornate carved cabriole legs in French country styleElegant oval coffee table with ornate carvings in French country style
Many Finishes Available
French Dejeuner Coffee Table Sale priceFrom $3,295.00
Stack of handmade paper tied with twine, rustic and natural textureBook Form Vintage Paper Decor
Book Form Vintage Paper Decor Sale price$495.00
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Brown leather sofa with rolled arms and nailhead trim, farmhouse style living room furnitureBrown leather sofa with rolled arms and nailhead trim, farmhouse style living room furniture
Brown Distilled Leather Sofa Sale price$5,995.00
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Navy blue leather sofa with mid-century modern design and tapered wooden legsChateau Blue Leather Sofa
Chateau Blue Leather Sofa Sale price$5,695.00
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Brown leather swivel armchair with curved design for cozy farmhouse or shabby chic decorBrown Soft Leather Swivel Chair
Brown Soft Leather Swivel Chair Sale price$2,895.00
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Old World Style Adjustable Blackboard EaselOld World Style Adjustable Blackboard Easel
Old World Style Adjustable Blackboard Easel Sale price$3,795.00
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Bamboo Edge Accent Dining TableRustic oak farmhouse dining table with distressed finish and sturdy legs, perfect for shabby chic or natural boho interiors.
Bamboo Edge Accent Dining Table Sale price$2,109.00
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Rustic carved wooden wall hanging with distressed white finish in French country style.Natural Boho Carved Panel
Natural Boho Carved Panel Sale price$395.00
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Rustic brown wooden storage cabinet with two drawers and two doors in farmhouse style.Warm Walnut French Country Hall Cabinet
Warm Walnut French Country Hall Cabinet Sale price$1,795.00
Grey Oak Long French Louis SideboardGrey Oak Long French Louis Sideboard
Grey Oak Long French Louis Sideboard Sale price$4,955.00
White shabby chic three-drawer nightstand with brass handles and curved legs
Many Finishes Available
Amelia White Side Chest Sale price$2,475.00
Quick Ship
French country style dark brown wooden nightstand with two drawers.Off-white French country style nightstand with two drawers and ornate silver handles.
Many Finishes Available
Petite French Country Side Chest Sale price$2,495.00
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White French country console table with drawer and lower shelf, shabby chic styleCurved Sanibel Side Table
Curved Sanibel Side Table Sale price$1,695.00
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Rustic French country side table with drawer and lower shelf, shabby chic farmhouse styleFrench Provence Single Drawer Side Table
Many Finishes Available
French Provence Single Drawer Side Table Sale price$1,775.00
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French country style brown wooden bed with white upholstered headboard and neutral pillows.French country style brown wood bed with arched tufted cream headboard and matching nightstand.
Many Finishes Available
Ornate Chestnut Amelie Bed Sale priceFrom $3,795.00
Natural wood French country style coffee table with carved details and lower shelf.Provenzal Chunky Carved Coffee Table
Many Finishes Available
Provenzal Chunky Carved Coffee Table Sale price$3,495.00
French country style dark wood coffee table with gold floral accents and ornate carved legsToulouse French Country Coffee Table
Many Finishes Available
Toulouse French Country Coffee Table Sale price$2,495.00
White sculptural coffee table with organic, wavy edges and textured finish, ideal for modern or boho interiors.
Blanca Natural Tree Trunk Coffee Table Sale price$2,295.00
Quick Ship
Antique gold rose flower chandelier with cream fabric shades in French country style.Antique gold rose floral chandelier with candle lights in French country style.
Rosabel Rosette Chandelier Sale price$3,863.20
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White coastal shell pendant light with floral design, perfect for beach or farmhouse decorClamrose Shell Pendant
Clamrose Shell Pendant Sale priceFrom $668.80
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Gold brass orb chandelier with white frosted glass globes in a modern geometric style.Golden Era Curlicue 14-Light Chandelier
Golden Era Curlicue 14-Light Chandelier Sale price$5,007.20
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Gold metal pendant light with green glass leaf accents in a natural boho styleMidsummer Nights Bloom Pendant
Midsummer Nights Bloom Pendant Sale price$1,443.20
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Gold leaf-style metal chandelier with botanical design in a boho chic style.Golden Leaflace Semi-Flush Mount
Golden Leaflace Semi-Flush Mount Sale price$1,663.20
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Gold floral wall sconce with turquoise stone accents in a natural boho style.Iridescent Aqua Gold Teardrop Sconce
Iridescent Aqua Gold Teardrop Sconce Sale price$2,745.60
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Three-light gold vanity fixture with spherical frosted glass shades in French country style.Gold French country wall sconce with three white frosted globe lights
Parisian Gold Leaf Triple Sconce Sale price$1,029.60
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White farmhouse bed frame with turned posts and panel details, styled with navy and white beddingBamboo Oriental Coastal Bed
Many Finishes Available
Bamboo Oriental Coastal Bed Sale priceFrom $3,375.00
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Natural boho rattan bar stool with white cushion in French country style.Maui Curved Rattan Bar Stool
Maui Curved Rattan Bar Stool Sale priceFrom $1,275.00
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White farmhouse style wooden headboard with a curved arched top design.White washed wood headboard with a curved top in a French country style.
Many Finishes Available
Summerfield Arched Headboard Sale priceFrom $1,695.00
Quick Ship
Coastal style sofa with light grey cushions and woven rope detail frame.Modern coastal sofa with beige cushions and white rope-detailed frame
Natural Wood Frame Outdoor Sofa Sale price$2,995.00
White round pedestal coffee table with ribbed base and natural wood base in coastal style.White Tambor Round Outdoor Coffee Table
White Tambor Round Outdoor Coffee Table Sale price$1,895.00
Stack of four round, whitewashed wood pedestal risers in a rustic farmhouse style.Natural Modern Bubble Suar Stool
Natural Modern Bubble Suar Stool Sale price$775.00
Natural boho jute rope woven bench with light wood legs in a coastal style.
Natural Woven Cameo Bench Sale price$1,395.00
Modern coastal style wooden armchair with white rope detailing and cream cushions.White Natural Rope Occasional Chair
White Natural Rope Occasional Chair Sale price$1,495.00
Quick Ship
Binah Teak Arm Chair
Binah Teak Arm Chair Sale price$1,125.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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