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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2760 products

Elegant gold chandelier with crystal droplets, perfect for French country or shabby chic interiorsCrystal Buds 5-Light Semi-Flush Mount
Crystal Buds 5-Light Semi-Flush Mount Sale price$1,900.80
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Elegant gold chandelier with cascading mother-of-pearl discs for coastal or boho interiorsCapiz Shells 5-Light Large Semi-Flush Mount
Capiz Shells 5-Light Large Semi-Flush Mount Sale price$2,367.20
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Cream fabric drum pendant light with textured fringe detail in a coastal boho style.Oval Sugar White 5-Light Chandelier
Oval Sugar White 5-Light Chandelier Sale price$3,731.20
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Metal leaf chandelier with rustic, natural boho design for farmhouse or coastal decorBouquet Metal Leaves 12-Light Chandelier
Bouquet Metal Leaves 12-Light Chandelier Sale price$5,931.20
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Rustic French country 6-light chandelier in a weathered white finish with candle-style bulbs.Natural Sandstone 6-Light Chandelier
Natural Sandstone 6-Light Chandelier Sale price$3,572.80
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Gold leaf chandelier with floral design, perfect for French country or farmhouse decorAntique Brass Floral 5-Light Semi-Flush Mount
Antique Brass Floral 5-Light Semi-Flush Mount Sale price$3,731.20
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White calla lily petal pendant light in a romantic shabby chic floral style.White Gesso 9-Light Calla Lily Chandelier
White Gesso 9-Light Calla Lily Chandelier Sale price$6,591.20
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White woven rattan pendant light in a natural boho style.Medium Cream Cocoon Pendant
Medium Cream Cocoon Pendant Sale price$1,443.20
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Gold floral sphere chandelier with leaf motifs in a French country style.Nature-Inspired 6-Light Gold Orb Chandelier
Nature-Inspired 6-Light Gold Orb Chandelier Sale price$3,247.20
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Golden floral chandelier with tulip-inspired design for French country or shabby chic interiorsCrocus Flowers 9-Lights Gold Chandelier
Crocus Flowers 9-Lights Gold Chandelier Sale price$3,511.20
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Gold leaf-style chandelier with white frosted glass leaves in a nature-inspired design.Gold French country chandelier with white leaf-shaped crystal drops
White Glass Leaves Chandelier Sale priceFrom $3,863.20
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Black vanity with marble top, gold flower handle, and vintage faucet for French country bathroomBlack vanity with gold flower knob and marble countertop, French country style
Brass Flower Black Marble Top Demilune Vanity Sale price$6,495.00
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Elegant white vanity with gold flower hardware, marble top, and vintage-style faucet for French country or shabby chic bathrooms.White vanity with gold flower hardware and marble countertop, French country style
Brass Flower White Marble Top Demilune Vanity Sale price$6,495.00
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Sold outDark wood mid-century modern sideboard with three circular gold mirror knobs and gold legs.Brown mid-century modern 9-drawer dresser with round gold knobs and tapered gold legs
Tawny Brown 3-Door Sideboard Sale price$5,887.20
Cream upholstered counter stool with curved backrest and natural wood legs in farmhouse style.Cream upholstered counter stool with a curved back and walnut wood legs in a modern style.
Upholstered White Oak Nimble Counter Stool Sale priceFrom $2,103.20
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Beige upholstered dining chair with light wood frame and gold metal accents in farmhouse style.Natural wood and beige upholstered dining chair in a farmhouse style.
Sand and Sea Patterned Rattan Side Chair Sale price$1,865.60
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Golden rectangular console table with rustic finish and black base, ideal for farmhouse or shabby chic decorAntique Gold Bench
Antique Gold Bench Sale price$2,851.20
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Gold coral-inspired side table with glass top, coastal decor accent pieceBrass Coral Accent Table
Brass Coral Accent Table Sale price$528.00
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Gold twig-style rectangular console table with a glass top in a coastal chic style.Twisted Gold Leaf Coffee Table
Twisted Gold Leaf Coffee Table Sale price$1,995.00
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Rustic dark wood block coffee table with textured vertical plank design in farmhouse style.Mountain Range Rectangular Table
Mountain Range Rectangular Table Sale price$1,775.00
Elegant console table with dark marble top and gold textured legs, perfect for French country or farmhouse decor.Elegant gold metal console table with dark marble shelves, perfect for French country or farmhouse decor
Cappuccino Marble Gold Accent Table Sale price$704.00
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Elegant console table with gold metal frame and dark marble top, perfect for French country or farmhouse decor.Cappuccino Marble Gold Console Table
Cappuccino Marble Gold Console Table Sale price$2,367.20
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Travertine stone console table with an oval cutout base in a natural boho style.Travertine stone console table with oval cutout detail in natural beige boho style.
Natural Travertine Console Table Sale price$6,151.20
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Natural boho woven wicker hourglass side table with a glass top.Natural boho hourglass wicker side table with glass top in a natural woven style.
Natural Hyacinth Accent Table Sale price$466.40
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Gold oval link base side table with a black top in a modern style.Gold Bangle Legs Accent Table
Gold Bangle Legs Accent Table Sale price$792.00
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Navy blue wooden writing desk with gold accents and a single drawer in a modern chic style.Navy blue three-drawer console table with gold accents and a modern style.
Mahogany Veneer Navy Blue Writing Desk Sale priceFrom $2,983.20
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Natural boho rattan two-drawer nightstand with circular woven patterns and gold knobs.Rattan Pattern 2-Drawer Chest
Rattan Pattern 2-Drawer Chest Sale price$2,657.60
Three-drawer cream textured nightstand with black frame and gold metal accents.Modern beige fabric 3-drawer nightstand with black frame and gold accents.
Woven Raffia 3-Drawer Nightstand Sale price$2,983.20
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Black Lacquered 4-Door SideboardBlack Lacquered 4-Door Sideboard
Black Lacquered 4-Door Sideboard Sale price$5,491.20
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Modern black and gold sideboard with cream textured door panels in a contemporary style.Modern cream and gold sideboard with black frame and minimalist legs.
Ivory Woven Raffia 4-Door Sideboard Sale price$6,371.20
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Cream upholstered dining chair with black wooden legs in a shabby chic farmhouse style.Transitional Swoop Back Dining Chair
Transitional Swoop Back Dining Chair Sale priceFrom $1,095.00
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White French country dining chair with beige upholstered seat in shabby chic style.White French country style dining chair with a beige upholstered seat.
White Modern Slope Dining Chairs - Set of 2 Sale price$2,495.00
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Natural boho carved wood coffee table in light oak finish with organic tree trunk shape.
Teak Wood Tree Trunk Coffee Table Sale price$1,995.00
Round brown wood pedestal dining table with fluted base in natural boho style.Round wooden pedestal dining table with fluted base in a natural boho style.
Rustic Elle Mindi Wood Round Dining Table Sale price$2,295.00
Round gold French country style wall mirror with ornate carved top crestGilded French Round Accent Mirror
Gilded French Round Accent Mirror Sale price$1,178.00
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Elegant gold arched mirror with floral and bird carvings, perfect for French country or shabby chic decorArched Brass Ornate Mantel Mirror
Arched Brass Ornate Mantel Mirror Sale price$1,498.00
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Oval gold scalloped frame mirror in French country styleGolden Wavy Oval Mirror
Golden Wavy Oval Mirror Sale price$1,250.00
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Elegant French country wall mirror with distressed gold frame and beveled glass panelsFrench Country Medallion Accent Mirror
French Country Medallion Accent Mirror Sale price$1,578.00
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Ornate French country style wall mirror with an antique white carved frame.Ornate White Shabby Chic Mirror
Ornate White Shabby Chic Mirror Sale price$3,590.00
Gold scalloped edge round wall mirror in a French country style.Gold Wavy Ornate Mirror
Gold Wavy Ornate Mirror Sale price$1,720.00
French country style silver champagne 3-drawer nightstand with ornate metal ring pulls.Silver French country style three-drawer nightstand with curved details and metal ring pulls.
Many Finishes Available
Silver Venetian Curved Drawer Side Chest Sale price$1,795.00
Ornate gold arched wall mirror with vintage French country style carvings.Gold French country style ornate arched wall mirror with decorative carvings
Ornate Arched Antiqued Gold Mirror Sale priceFrom $1,495.00
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Elegant gold-toned scalloped wall mirror with hammered texture, perfect for French country or shabby chic decor
Brass Oval Quatrefoil Mirror Sale price$1,700.00
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Arched gold-framed mirror with geometric panel design, perfect for French country or farmhouse decorCathedral Brass Arched Mirror
Cathedral Brass Arched Mirror Sale price$3,500.00
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Gold sunburst style round wall mirror with textured metallic rays in a farmhouse aesthetic.Starburst Brass Round Mirror
Starburst Brass Round Mirror Sale price$1,490.00
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Ornate gold arched floor mirror with vintage French country style carvings.Tall Bronze Ornate Floor Mirror
Tall Bronze Ornate Floor Mirror Sale price$2,158.00
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Set of four light blue coastal coral wall art pieces in a shabby chic style.The House of Corals Wall Art
The House of Corals Wall Art Sale price$2,590.00
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Rustic grey concrete cylindrical vase with a weathered texture in farmhouse style.Rustic grey stone textured cylindrical vase in a farmhouse style.
Rustic Terracotta Cream and Gray Vase Sale price$718.00
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DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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