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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2844 products

Blue velvet tufted sofa with rolled arms in a sophisticated shabby chic style.
Many Finishes Available
Luxe Tufted Blue Velvet Sofa Sale price$4,995.00
Hand-carved wooden rocking chair with tan leather upholstery and barley twist legs.Valencia Carved Leather Accent Chair
Many Finishes Available
Valencia Carved Leather Accent Chair Sale price$2,795.00
White bouclé fabric sofa with a modern, plush design in a minimalist style.White fluffy sherpa fabric sofa in a cozy, modern style.
Many Finishes Available
Plush Modern Sherpa Settee Sofa Sale price$3,995.00
Grey velvet tufted wingback accent chair with nailhead trim in shabby chic style.Luxurious Tufted Wingback Velvet Accent Chair
Many Finishes Available
Luxurious Tufted Wingback Velvet Accent Chair Sale price$3,275.00
Ornate French country carved wood bench with black leather upholstery and silver nailhead trim
Many Finishes Available
Nail Studded Leather Wood Bench Sale price$3,475.00
Elegant French country bar stool with cream embossed upholstery, nailhead trim, and dark wood frameBlanca Hacienda Leather Swivel Counter Stool
Many Finishes Available
Blanca Hacienda Leather Swivel Counter Stool Sale priceFrom $1,395.00
Floral pattern swivel bar stool with yellow peony print and black turned wood legs in shabby chic styleYellow floral pattern upholstered armchair bar stool with dark wood turned legs in shabby chic style
Many Finishes Available
Yellow Floral Upholstered Swivel Stool Sale priceFrom $1,895.00
Rustic wooden side table with turned legs, drawer, and lower shelf in French country styleFrench Twist Leg Nightstand
Many Finishes Available
French Twist Leg Nightstand Sale price$1,795.00
White fabric sectional sofa with chaise lounge in a modern farmhouse style.Modern white fabric L-shaped sectional sofa with brown leather accents and wide chaise lounge.
Many Finishes Available
Oversized Modern Modular Fabric Sectional Sofa Sale price$14,975.00
Two-drawer dark wood nightstand with open bottom shelf in a classic farmhouse style.Rustic Chestnut Two Drawer Nightstand
Many Finishes Available
Rustic Chestnut Two Drawer Nightstand Sale price$1,795.00
Antique-style wooden armchair with carved brown leather upholstery and natural wood finish.
Many Finishes Available
Provenzal Carved Leather Lounge Chair Sale price$1,795.00
Ornate French country style accent chest with gold floral carvings and scrolled legs.
Many Finishes Available
Leonardo Scroll Art Secret Door Console Table Sale price$2,495.00
French country armchair with distressed wood frame and brown linen upholstery, elegant curved design
Aubergine Linen Maison Love Chair Sale price$2,675.00
Quick Ship
Square marble top coffee table with black iron legs, French country styleArchitectural Marble Top Coffee Table
Architectural Marble Top Coffee Table Sale price$2,395.00
Quick Ship
Shabby chic sideboard with distressed finish and natural wood top, French country style storage cabinet
Extra Long Cream Farmhouse Buffet - 10 Feet Sale price$5,695.00
Quick Ship
Round farmhouse pedestal dining table in a natural weathered wood finish.
Rustic Gray Washed Pedestal Dining Table Sale price$4,995.00
Quick Ship
Natural wood farmhouse coffee table with spherical legs and a rustic finish.Long French Country Ball Leg Dining Table
Long French Country Ball Leg Dining Table Sale price$4,995.00
Quick Ship
Marble top gold metal side table in a natural boho style.Round side table with a white marble top and an antique gold metal base in a vintage style.
Martini White Marble Accent Table Sale price$755.00
Quick Ship
Cafe au Lait Walnut Driftwood SideboardCafe au Lait Walnut Driftwood Sideboard
Cafe au Lait Walnut Driftwood Sideboard Sale price$4,795.00
Quick Ship
Dark brown leather Chesterfield sofa with deep button tufting and rolled arms in classic style.Luxurious Brown Leather Chesterfield Sofa
Luxurious Brown Leather Chesterfield Sofa Sale price$4,295.00
Tufted cognac leather sofa with wooden legs in a modern farmhouse style.Light Brown Tufted Leather Sofa
Light Brown Tufted Leather Sofa Sale price$3,995.00
Quick Ship
Olive green leather Chesterfield sofa with deep button tufting in a classic farmhouse style.Olive green leather Chesterfield sofa with deep button tufting and rolled arms.
Luxe Green Leather Tufted Chesterfield Sofa Sale price$5,995.00
Quick Ship
Rustic wooden floor mirror with distressed finish, perfect for farmhouse or French country decorFrench Country Wood Trumeau Mirror
French Country Wood Trumeau Mirror Sale price$1,275.00
Quick Ship
Distressed white shabby chic floor mirror with ornate frame and vintage detailing
French Chateau White Trumeau Mirror Sale price$1,775.00
Ornate arched mirror with intricate scrollwork, perfect for French country or shabby chic decor
Arched Fleur de Lys Mirror Sale price$945.00
Quick Ship
French Bistro Metal Cross-Back Side ChairRustic wooden dining chairs with woven seats and X-back design, perfect for farmhouse or shabby chic decor
French Bistro Metal Cross-Back Side Chair Sale priceFrom $795.00
Rustic wooden armchair with woven seat and leather cross-back, perfect for farmhouse or shabby chic decorFrench Bistro Metal Cross Back Armchair
French Bistro Metal Cross Back Armchair Sale priceFrom $795.00
Quick Ship
Parisian Cross Back Counter StoolParisian Cross Back Counter Stool
Parisian Cross Back Counter Stool Sale priceFrom $975.00
Quick Ship
Rustic farmhouse wooden bench with curved legs in a natural wood finish.
Harp Trestle Rustic Console Table Sale price$3,495.00
Quick Ship
Elegant French country console table with carved legs, distressed finish, and lower shelf for entryway or hallway decor
Curved Top Fluted Leg Console Table Sale price$3,995.00
Rustic French country console table with a natural wood top and distressed grey trestle legs.
Rustic Trestle Wood Console Table Sale price$1,995.00
Quick Ship
Distressed white French country hutch with glass display cabinets and solid bottom storage.Regal French Farmhouse Glass Front Cabinet
Regal French Farmhouse Glass Front Cabinet Sale price$5,995.00
Quick Ship
Rustic wooden bookcase with black metal doors and glass panels, ideal for farmhouse or shabby chic decorRustic wooden display cabinet with glass doors and black framing, ideal for farmhouse or shabby chic decor
Cathedral Pane Iron Front Display Cabinet Sale price$5,495.00
Quick Ship
Rustic farmhouse wood coffee table with chunky turned legs and a lower shelf in natural finish.Old Stone Top Robust Coffee Table
Old Stone Top Robust Coffee Table Sale price$3,295.00
Round coffee table with concrete top and reclaimed wood base, rustic farmhouse styleBluestone Top Reclaimed Block Wood Coffee Table
Bluestone Top Reclaimed Block Wood Coffee Table Sale price$2,995.00
Quick Ship
Rustic square wooden coffee table with geometric inlaid pattern in natural farmhouse style.Rustic Crisscross Top Wood Coffee Table
Rustic Crisscross Top Wood Coffee Table Sale price$2,795.00
Tufted beige ottoman with ornate wooden legs in French country style
Curved Base French Tufted Ottoman Sale price$2,795.00
Quick Ship
Rustic farmhouse dining table with distressed white trestle legs and natural wood topExtra Long French Wood Trestle Dining Table
Extra Long French Wood Trestle Dining Table Sale price$5,795.00
Large Bleached Old Elm Wood Dining Table
Large Bleached Old Elm Wood Dining Table Sale price$4,995.00
Quick Ship
Distressed Blue Drawer ChestDistressed Blue Drawer Chest
Distressed Blue Drawer Chest Sale price$2,990.00
Quick Ship
Rustic wooden dresser with curved drawers, dark stone top, and vintage knobs in farmhouse styleRustic wooden dresser with curved drawers, dark stone top, and vintage brass knobs, ideal for farmhouse or shabby chic decor.
Curved Gray Stone Top Chest Sale price$2,995.00
Quick Ship
Rustic brown French country style wooden chest of drawers with distressed finish.Rustic brown wooden dresser with distressed finish in a shabby chic French country style.
Rustic French Farmhouse Chest Sale price$2,990.00
Quick Ship
Shabby chic dresser with curved drawers and ornate handles in distressed gray finishFrench Blue Curved Drawer Chest
French Blue Curved Drawer Chest Sale price$3,995.00
Quick Ship
French Provincial Dresser with Locking Drawers
French Provincial Dresser with Locking Drawers Sale price$3,695.00
Beige French country wingback armchair with nailhead trim and turned wooden legs.
Provence Style Nail Studded Armchair Sale price$3,495.00
Quick Ship
Cognac leather tufted wingback armchair with linen sides and turned wooden legs.Vintage Tufted Havana Leather and Jute Armchair
Vintage Tufted Havana Leather and Jute Armchair Sale price$3,195.00
Quick Ship
Shabby chic distressed dresser with ornate handles and vintage French country design
Carmes Ornate French Chest Sale price$3,495.00
Rustic wood writing desk with metal legs and brass handles in a farmhouse style.Rustic brown wooden desk with five drawers and black metal frame in farmhouse style.
Rustic Iron Steed Wood and Iron Desk Sale price$3,995.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM