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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

CEILING & WALL LIGHTS - Belle Escape

CEILING & WALL LIGHTS

Discover a beautifully curated collection of ceiling and wall lights, including chandeliers, pendants, and sconces. Our lighting includes French, contemporary, rustic, industrial, and coastal styles to create a home oasis feel. Belle Escapes chandeliers are crafted from the highest-quality materials in designer styles to create an aura and look you'll love.

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357 products

Gold Leaf Broche Chandelier - Belle EscapeGold Leaf Broche Chandelier - Belle Escape
Gold Leaf Broche Chandelier Sale priceFrom $1,775.00
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Jessa 5 Light Pendant - Belle EscapeJessa 5 Light Pendant - Belle Escape
Natural Jute Rope Wrapped Pendant Sale price$1,275.00
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Tiered Cylinder Wood Beaded Chandelier - Belle EscapeTiered Cylinder Wood Beaded Chandelier - Belle Escape
Tiered Cylinder Wood Beaded Chandelier Sale price$1,175.00
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Tiered Wood Beaded ChandelierTiered Wood Beaded Chandelier - Belle Escape
Tiered Wood Beaded Chandelier Sale price$2,695.00
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Natural Coastal Woven Orb Light - Belle Escape
Natural Coastal Woven Orb Light Sale price$995.00
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Golden Crystal Burst Rainforest Chandelier - Belle EscapeGolden Crystal Burst Rainforest Chandelier - Belle Escape
Golden Crystal Burst Rainforest Chandelier Sale price$9,363.20
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Industrial Black & Gold Iron Pendant - Belle EscapeIndustrial Black & Gold Iron Pendant - Belle Escape
Industrial Black & Gold Iron Pendant Sale price$1,311.20
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Rock Crystal Gold Candlelit Chandelier - Belle EscapeRock Crystal Gold Candlelit Chandelier - Belle Escape
Rock Crystal Gold Candlelit Chandelier Sale price$2,851.20
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Elegant gold palm leaf chandelier for coastal or boho home decorBrass Palm Leaf Chandelier - Belle Escape
Brass Palm Leaf Chandelier Sale price$3,291.20
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Coastal-style pendant light with layered shell accents for natural boho decorBuko Coco Shell Chandelier - Belle Escape
Buko Coco Shell Chandelier Sale price$2,279.20
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Octavia Whitewash Beads Pendant - Belle EscapeOctavia Whitewash Beads Pendant - Belle Escape
Octavia Whitewash Beads Pendant Sale price$1,091.20
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Wood Beaded Natural Raffia Chandelier - Belle EscapeWood Beaded Natural Raffia Chandelier - Belle Escape
Wood Beaded Natural Raffia Chandelier Sale price$2,780.80
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Gold Glam Harmony Chandelier - Belle EscapeGold Glam Harmony Chandelier - Belle Escape
Gold Glam Harmony Chandelier Sale price$2,032.80
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Rattan pendant light with blue woven base, coastal farmhouse style lightingCoastal Bluebonnet Pendant Light
Coastal Bluebonnet Pendant Light Sale price$2,613.60
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Woven rattan chandelier with natural fiber shade, coastal boho lighting for farmhouse or shabby chic interiorsCrosshatch Khaki Round Pendant - Belle Escape
Crosshatch Khaki Round Pendant Sale price$1,751.20
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Modern gold and wood pendant light with geometric design for farmhouse or coastal decorBrass & Wood Mid-Century Modern Chandelier - Belle Escape
Brass & Wood Mid-Century Modern Chandelier Sale price$3,071.20
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Tiered Natural Seagrass Chandelier - Belle EscapeTiered Natural Seagrass Chandelier - Belle Escape
Tiered Natural Seagrass Chandelier Sale price$2,983.20
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Wicker Beige and Black Saucer Chandelier - Belle EscapeWicker Beige and Black Saucer Chandelier - Belle Escape
Wicker Beige and Black Saucer Chandelier Sale price$1,161.60
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Natural Tiered Saint Barts Chandelier - Belle EscapeNatural Tiered Saint Barts Chandelier - Belle Escape
Natural Tiered Saint Barts Chandelier Sale price$4,109.60
White Farm Town Wall Sconce - Belle Escape
White Farm Town Wall Sconce Sale price$466.40
Merchant Rope Candlelit Wall Sconce - Belle EscapeMerchant Rope Candlelit Wall Sconce - Belle Escape
Merchant Rope Candlelit Wall Sconce Sale priceFrom $536.80
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Parisian Brass Double Wall Sconce - Belle EscapeParisian Brass Double Wall Sconce - Belle Escape
Parisian Brass Double Wall Sconce Sale price$675.00
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Paris Market Antique White Wall Sconce - Belle Escape
Paris Market Antique White Wall Sconce Sale price$295.00
Paris Market Antique White Double Wall Sconce - Belle Escape
Paris Market Antique White Double Wall Sconce Sale price$395.00
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Gold Agave Wall Sconce - Belle EscapeGold Agave Wall Sconce - Belle Escape
Gold Agave Wall Sconce Sale price$2,191.20
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Golden Quartz Forest Sconce - Belle Escape
Golden Quartz Forest Sconce Sale price$2,085.60
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French Black and Gold Sconce - Belle Escape
French Black and Gold Sconce Sale price$739.20
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Guiding Light Sconce - Belle EscapeGuiding Light Sconce - Belle Escape
Guiding Light Sconce Sale price$563.20
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Rose Crystals Double Sconce - Belle Escape
Rose Crystals Double Sconce Sale price$495.00
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Rose Crystal Sconce - Belle Escape
Rose Crystal Sconce Sale price$395.00
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Shabby Chic Crystal Sconce - Belle Escape
Shabby Chic Crystal Sconce Sale price$395.00
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Black Wood Bead Boho Chandelier - Belle EscapeBlack Wood Bead Boho Chandelier - Belle Escape
Black Wood Bead Boho Chandelier Sale price$1,495.00
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Bella White Beaded Chandelier - Belle EscapeBella White Beaded Chandelier - Belle Escape
Bella White Beaded Chandelier Sale price$1,695.00
Gold Parisian Glam Chandelier - Belle EscapeGold Parisian Glam Chandelier - Belle Escape
Gold Parisian Glam Chandelier Sale price$3,250.00
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Blue Tiered Saint Barts Chandelier - Belle Escape
Blue Tiered Saint Barts Chandelier Sale price$4,523.20
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French Black Industrial Bubble Chandelier - Belle Escape
French Black Industrial Bubble Chandelier Sale price$3,951.20
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White & Gold Iron Glam Chandelier - Belle EscapeWhite & Gold Iron Glam Chandelier - Belle Escape
White & Gold Iron Glam Chandelier Sale price$1,733.60
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Elegant crystal branch chandelier with natural boho and farmhouse style lighting designCrystal Burst Rainforest Chandelier - Belle Escape
Crystal Burst Rainforest Chandelier Sale price$9,363.20
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Gold Eucalyptus Glam Chandelier - Belle EscapeGold Eucalyptus Glam Chandelier - Belle Escape
Gold Eucalyptus Glam Chandelier Sale price$2,411.20
Silver Petal 4-Bulb ChandelierSilver Petal 4-Bulb Chandelier - Belle Escape
Silver Petal 4-Bulb Chandelier Sale price$1,672.00
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Navy blue and gold farmhouse pendant light with four bulbs and chain suspensionBlue & Brass Luminary Glam Chandelier - Belle Escape
Blue & Brass Luminary Glam Chandelier Sale price$1,695.00
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Golden Palm Metal Chandelier - Belle EscapeGolden Palm Metal Chandelier - Belle Escape
Golden Palm Metal Chandelier Sale price$1,275.00
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Rustic wooden bead chandelier with dark finish, perfect for farmhouse or boho decorBlack Beaded Boho Chandelier - Belle Escape
Black Beaded Boho Chandelier Sale price$795.00
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Valeria French Draped Wooden ChandelierValeria French Draped Wooden Chandelier
Valeria French Draped Wooden Chandelier Sale price$2,995.00
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Royal Iron Rustic Leaf Chandelier - Belle EscapeRoyal Iron Rustic Leaf Chandelier - Belle Escape
Royal Iron Rustic Leaf Chandelier Sale price$1,990.00
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Turquoise beaded chandelier with natural fiber shade and tassel, boho coastal lighting fixtureWhite beaded chandelier with gold accents, natural rope trim, and tassel for coastal or boho farmhouse decor
Dreamy Beaded Swag Chandelier Sale price$3,295.00
Hanging Crystal Silverleaf Chandelier - Belle EscapeHanging Crystal Silverleaf Chandelier - Belle Escape
Hanging Crystal Silverleaf Chandelier Sale price$1,425.60
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Coastal rope chandelier with macrame design, natural boho lighting for farmhouse or shabby chic decorCoastal Rope Drum Chandelier - Belle Escape
Coastal Rope Drum Chandelier Sale price$1,223.20

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM