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Shipping & Terms

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.

Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.

White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
Additional fees apply if an item requires more than two guys to get it up a stairwell.
Additional fees apply if a crane is required to get a piece into your home on a higher floor.

Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country.

International Shipping

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.

Antiques

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.

Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.

Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control.

Items Which Cannot be Returned:

Furniture or decor that is made upon order (noted in product descriptions)
Items discounted for final sale
Custom order merchandise (made in the finish of your choice)
Clearance items with discounts over 25% off
One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.

Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.

Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY.

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary. Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this.

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid.

Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order.

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

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1002 results for "velvet"

Elegant French country dining chair with beige velvet upholstery and distressed wood legs

Cream Velvet Louis XV Scalloped French Chair

Cream Velvet Louis XV Scalloped French Chair

From $1,495.00

Quick Ship

Dusty rose velvet armchair with vertical channel stitching and slim metal legs in modern style.

Mauve Rose Velvet Accent Chair

Mauve Rose Velvet Accent Chair

$1,295.00

Quick Ship

Cream velvet sofa with matching throw pillows and bolster cushions in a modern style.

Grey velvet modern sofa with matching throw pillows and gold base

Luxury Deep Plush Velvet Sofa

$6,995.00

Cream tufted velvet round ottoman with gold metal base in shabby chic style.

White Velvet Accent Stool

$395.00

Quick Ship

Elegant French country dining chair with teal velvet upholstery and ornate carved wood frame

Celadon Nantes Velvet Dining Chair

Celadon Nantes Velvet Dining Chair

From $1,695.00

Green velvet tufted ottoman coffee table with a natural wood base and storage shelf.

Green Velvet Square Tufted Ottoman

$2,058.00

Quick Ship

Grey velvet tufted wingback accent chair with nailhead trim in shabby chic style.

Luxurious Tufted Wingback Velvet Accent Chair

Luxurious Tufted Wingback Velvet Accent Chair

$3,275.00

French country dining chair with a wooden frame and navy blue velvet upholstery.

Neoclassical Velvet Curved Back Chair

Neoclassical Velvet Curved Back Chair

From $1,495.00

Quick Ship

French country armchair with velvet upholstery and carved wood frame

French country armchair with distressed wood frame and taupe velvet upholstery, elegant curved legs

French Brown Velvet Accent Chair

$2,495.00

French country loveseat with distressed wood frame and taupe velvet upholstery

French Brown Velvet Settee

French Brown Velvet Settee

$3,590.00

Quick Ship

Elegant oval ottoman with velvet cushion and distressed gray finish, French country style

French Louis Velvet Stool

$1,475.00

French country style accent chair with brown velvet upholstery and natural wood frame

Brown Velvet Pierre Barrel Chair

$2,290.00

Tufted velvet bench with a grey wooden frame in French country style.

Tufted Vintage French Velvet Bench

$1,595.00

Quick Ship

Brown velvet tufted armchair with turned wooden legs in a French country style.

Manor Tufted Brown Velvet Accent Chair

$2,190.00

Quick Ship

Dusty rose velvet tufted armchair with rolled arms and turned wooden legs in shabby chic style.

Dusty rose velvet tufted accent chair with carved wooden legs in French country style.

Plush Dusty Rose Velvet Armchair

$2,295.00

French country chaise lounge with velvet upholstery and distressed wood frame

French country velvet loveseat with distressed wood frame and curved back

Brown Velvet Maison Settee

$3,695.00

Grey velvet two-seater loveseat sofa with plush cushions in a modern farmhouse style.

Grey upholstered slipcovered sofa with matching accent pillows in a farmhouse style.

Plush Grey Velvet Sofa

$4,795.00

Quick Ship

Elegant French country armchair with plush brown velvet cushions and carved wooden frame

Brown Velvet Maison Love Chair

Brown Velvet Maison Love Chair

$3,475.00

Quick Ship

Curved dijon yellow gold velvet sofa with fluted backrest, modern boho living room furniture

Extra Long Modern Velvet Curved Sofa

Extra Long Modern Velvet Curved Sofa

$8,795.00

Blue velvet channel-tufted loveseat sofa with wooden legs in modern shabby chic style.

Moda Blue Velvet Bench

Moda Blue Velvet Bench

$1,570.00

Quick Ship

Cream velvet tufted sofa with deep button detailing in a classic French country style.

Luxe Tufted Cream Velvet Sofa

$4,995.00

French country sofa with distressed wood frame and taupe upholstery, elegant curved legs

French country sofa with curved legs and plush brown upholstery, perfect for shabby chic or farmhouse decor

French Brown Velvet Sofa

$3,790.00

Tufted velvet bench with distressed wood legs, French country style

French Tufted Brown Velvet Bench

$1,730.00

Elegant French country sofa with plush cushions and curved wooden legs in rustic brown finish

Brown Velvet Maison Sofa - Belle Escape

Brown Velvet Maison Sofa

$4,490.00

Olive green velvet sofa with a tailored skirt in a classic French country style.

Plush Velvet Skirted Sofa - Custom

$5,295.00

Curved mustard yellow velvet sofa with gold metal legs in a modern mid-century style.

Modern Luxe Dijon Velvet Sofa - Belle Escape

Modern Luxe Dijon Velvet Sofa

$3,795.00

Quick Ship

Modern Luxe Dijon Tub Chair - Belle Escape

Modern Luxe Dijon Tub Chair - Belle Escape

Modern Luxe Dijon Velvet Tub Chair

From $1,895.00

Plush Velvet Rose Skirted Sofa - Belle Escape

Plush Velvet Rose Skirted Sofa - Belle Escape

Plush Velvet Rose Skirted Sofa

$6,390.00

Quick Ship

French country style dining chair with dark teal velvet upholstery and carved wood frame.

Nantes Beverly Blue Velvet Dining Chair - Belle Escape

Nantes Beverly Blue Velvet Dining Chair

From $1,695.00

Cream velvet upholstered barrel dining chair with dark wood legs in a modern farmhouse style.

Cream velvet upholstered dining chair with dark wood legs in a shabby chic style.

White Mod Velvet Dining Chair

From $995.00

Quick Ship

French country style wingback armchair in distressed light blue velvet with wooden legs.

Plush Blue Velvet and Burlap Accent Chair

Plush Blue Velvet and Burlap Accent Chair

$2,995.00

Quick Ship

Dusty rose velvet round ottoman with gold nailhead trim in a French country style.

Rose Velvet Nail Studded Round Ottoman

$1,350.00

Quick Ship

Grey tufted fabric cocktail ottoman with a wooden frame and lower storage shelf in farmhouse style

Gray Velvet Square Tufted Ottoman - Belle Escape

Gray Velvet Square Tufted Ottoman

$2,058.00

Dusty rose velvet futon sofa with vertical tufting and light wood legs in a modern style.

Moda Pink Velvet Bench

Moda Pink Velvet Bench

$1,570.00

Quick Ship

Blue velvet tufted sofa with rolled arms in a sophisticated shabby chic style.

Luxe Tufted Blue Velvet Sofa

$4,995.00

Pink velvet French country armchair with distressed wood frame and curved legs

Pink velvet French country armchair with wooden frame and matching pillows

Blush Rose Velvet Maison Accent Chair

$2,775.00

Beige tufted velvet bed frame with white mattress and pillows, farmhouse style bedroom furniture

Chanel Taupe Velvet Queen Bed

Chanel Taupe Velvet Queen Bed

$4,795.00

Quick Ship

Tufted grey velvet round ottoman with a rustic wooden base in farmhouse style.

Tufted Gray Velvet Wooden Ottoman

$2,675.00

French country style taupe velvet settee with curved wooden frame and cabriole legs.

Curvy Brown Velvet Louis Sofa - Belle Escape

Pierre Brown Velvet Cabriole Sofa

$3,795.00

Cream tufted Chesterfield sofa with rolled arms, farmhouse style living room furniture

Cream Velvet Tufted Luxe Chesterfield Sofa

Cream Velvet Tufted Luxe Chesterfield Sofa

From $4,995.00

French country dining chair with distressed wood frame and taupe velvet upholstery

French Louis Velvet Taupe Dining Chair

French Louis Velvet Taupe Dining Chair

From $1,395.00

Quick Ship

Elegant green curved velvet sofa with scalloped back, ideal for French country or shabby chic interiors.

Channeled Back Green Velvet Sofa

Channeled Back Green Velvet Sofa

$6,495.00

Elegant French country bench with emerald velvet cushion and carved wood legs

French Velvet Green Bench

$1,358.00

Quick Ship

Beige tufted wingback accent chair with nailhead trim in French country style.

Beige tufted wingback chair in a French country style

Luxurious Tufted Wingback Cream Velvet Accent Chair

$3,275.00

Crushed Velvet Scalloped Accent Stool

Crushed Velvet Scalloped Accent Stool

$1,295.00

Quick Ship

French country bed with carved wood frame and cream upholstery, shabby chic style

French country style upholstered bed with carved wood frame and beige fabric

French Country Wood Framed Velvet Bed

From $3,495.00

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