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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2835 products

Marlowe Oak Caneback Side ChairMarlowe oak dining chair with woven cane back, linen upholstered seat, and skirted silhouette in classic French country style.
Marlowe Oak Caneback Side Chair Sale priceFrom $1,475.00
Quick Ship
Dove Mist linen upholstered armchair with carved oak frame, curved arms, distressed finish, and plush gray seat cushion.Dove Mist Upholstered Linen Armchair
Dove Mist Upholstered Linen Armchair Sale price$2,495.00
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Hawthorne elm wood crossback bench with curved arms, X-back design, woven natural-fiber seat, and warm rustic finish.Natural Oak Parisian Café Cross-back Bench
Natural Oak Parisian Café Cross-back Bench Sale price$1,295.00
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Montclair Rustic Wood Dining TableRustic French country dining table with distressed wood finish, sculpted pedestal legs, and sturdy trestle base.
Montclair Rustic Wood Dining Table Sale priceFrom $4,795.00
Artisan reclaimed pine cabinet with tan and black geometric-patterned doors, distressed finish, and rustic antique-inspired details.Moroccan Black and Cream Painted Armoire
Moroccan Black and Cream Painted Armoire Sale price$6,295.00
Heritage pine wood bar cabinet with open shelving, glass-front center cabinet, multiple drawers, and rich brown finish.
Heritage Grand Display Bar Cabinet Sale price$9,975.00
Rustic pine wood pedestal side table with a distressed whitewashed round top and fluted base, showcasing natural wood tones.Rustic French Pedestal Side Table
Rustic French Pedestal Side Table Sale price$2,495.00
Aurelle Tan Upholstered Oak Dining ChairAurelle oak dining chair with tan upholstery, curved backrest, brass-finished metal arms, and tapered wooden legs.
Aurelle Tan Upholstered Oak Dining Chair Sale priceFrom $2,295.00
Aurelle Black Upholstered Oak Bar StoolAurelle black upholstered oak bar stool with curved backrest, brass-finished metal arms, tapered legs, and supportive footrest.
Aurelle Black Upholstered Oak Bar Stool Sale priceFrom $2,395.00
Aurelle Tan Upholstered Oak Counter StoolTan upholstered oak counter stool with curved backrest, brass-finished metal arms, tapered legs, and supportive footrest.
Aurelle Tan Upholstered Oak Counter Stool Sale priceFrom $2,395.00
Classic Reeded Storage SideboardClassic Reeded Storage Sideboard
Many Finishes Available
Classic Reeded Storage Sideboard Sale price$4,795.00
Wood Stained Cottage Bamboo DeskWood Stained Cottage Bamboo Desk
Wood Stained Cottage Bamboo Desk Sale price$3,695.00
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Florian French Dejeuner Dining Table
Many Finishes Available
Florian French Dejeuner Dining Table Sale priceFrom $4,019.25
Velvet Framed Louis Accent Chair
Many Finishes Available
Velvet Framed Louis Accent Chair Sale price$3,695.00
White Pierre Classic French Chest
Many Finishes Available
White Pierre Classic French Chest Sale price$4,995.00
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Antique Pine Pierre Classic French Chest
Many Finishes Available
Antique Pine Pierre Classic French Chest Sale price$4,995.00
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Black Pierre Classic French Chest
Many Finishes Available
Black Pierre Classic French Chest Sale price$4,995.00
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Romantic French Blue Cane Back Bed
Many Finishes Available
Romantic French Blue Cane Back Bed Sale priceFrom $3,495.00
Romantic French Stain Cane Back Bed
Many Finishes Available
Romantic French Stain Cane Back Bed Sale priceFrom $3,495.00
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Romantic French Stain Cane Back Bed
Many Finishes Available
Romantic French Stain Cane Back Bed Sale priceFrom $3,495.00
Solange Antique White Gustavian Accent TableSolange Antique White Gustavian Accent Table
Solange Antique White Gustavian Accent Table Sale price$1,775.00
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Walnut Stained Bella Italiano Regal SideboardWalnut Stained Bella Italiano Regal Sideboard
Walnut Stained Bella Italiano Regal Sideboard Sale price$6,495.00
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Ornate Antique French Carved Oak Wood Buffet, Circa 1780Ornate Antique French Carved Oak Wood Buffet, Circa 1780
Ornate Antique French Carved Oak Wood Buffet, Circa 1780 Sale price$6,995.00
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Ornate Antique French Carved Wood Cabinet, Circa 1850Ornate Antique French Carved Wood Cabinet, Circa 1850
Ornate Antique French Carved Wood Cabinet, Circa 1850 Sale price$9,995.00
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French Provincial Carved Oak Display Cabinet with Drawers, Circa 1800French Provincial Carved Oak Display Cabinet with Drawers, Circa 1800
French Provincial Carved Oak Display Cabinet with Drawers, Circa 1800 Sale price$14,595.00
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Gothic Wood Arched Door Sideboard, Circa 1970Gothic Wood Arched Door Sideboard, Circa 1970
Gothic Wood Arched Door Sideboard, Circa 1970 Sale price$7,995.00
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French Country Green Washed Glass Display Cabinet, Circa 1920French Country Green Washed Glass Display Cabinet, Circa 1920
French Country Green Washed Glass Display Cabinet, Circa 1920 Sale price$11,595.00
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French Baroque Ornately Carved Chest of DrawersFrench Baroque Ornately Carved Chest of Drawers
French Baroque Ornately Carved Chest of Drawers Sale price$6,995.00
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Carved Natural Wood Floral Drawer Chest, Circa 1920Carved Natural Wood Floral Drawer Chest, Circa 1920
Carved Natural Wood Floral Drawer Chest, Circa 1920 Sale price$4,595.00
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French circa 1800 solid oak cabinet with ornate carvings, four doors, shelves, and blue interior.French Baroque Ornately Carved Armoire, Circa 1800
French Baroque Ornately Carved Armoire, Circa 1800 Sale price$9,995.00
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Provencal Maison de Chêne Buffet, Circa 1850Provencal Maison de Chêne Buffet, Circa 1850
Provencal Maison de Chêne Buffet, Circa 1850 Sale price$7,895.00
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19th-century French chest with original patina, carved details, brass hardware, and cabriole legs.French Provincial Rich Patina Chest of Drawers, Circa 1860
French Provincial Rich Patina Chest of Drawers, Circa 1860 Sale price$6,995.00
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Sage Gray Curved Top French BedSage Gray Curved Top French Bed
Many Finishes Available
Sage Gray Curved Top French Bed Sale priceFrom $3,795.00
Antique Pine Curved Top French Bed
Many Finishes Available
Antique Pine Curved Top French Bed Sale priceFrom $3,495.00
French Stain Curved Top French Bed
Many Finishes Available
French Stain Curved Top French Bed Sale priceFrom $3,495.00
Arch-Top Natural Oak Wood Armoire, Circa 1900Arch-Top Natural Oak Wood Armoire, Circa 1900
Arch-Top Natural Oak Wood Armoire, Circa 1900 Sale price$12,995.00
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Renaissance Revival Marble Top Three Drawer Chest, Circa 1820Renaissance Revival Marble Top Three Drawer Chest, Circa 1820
Renaissance Revival Marble Top Three Drawer Chest, Circa 1820 Sale price$7,495.00
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Antique Renaissance Revival Vitrine Cabinet, Circa 1860Antique Renaissance Revival Vitrine Cabinet, Circa 1860
Antique Renaissance Revival Vitrine Cabinet, Circa 1860 Sale price$9,595.00
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Chantilly White Antique Accent Table, Circa 1900Chantilly White Antique Accent Table, Circa 1900
Chantilly White Antique Accent Table, Circa 1900 Sale price$3,275.00
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French Rustic Starburst Carved Side Cabinets – Set of TwoFrench Rustic Starburst Carved Side Cabinets – Set of Two
French Rustic Starburst Carved Side Cabinets – Set of Two Sale price$3,395.00
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Ornate French Carved Wood Console Table, Circa 1860Ornate French Carved Wood Console Table, Circa 1860
Ornate French Carved Wood Console Table, Circa 1860 Sale price$3,995.00
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Carved Mahogany Oval Pedestal Dining Table, Circa 1850Carved Mahogany Oval Pedestal Dining Table, Circa 1850
Carved Mahogany Oval Pedestal Dining Table, Circa 1850 Sale price$3,995.00
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Antique French Provincial Carved Oak Enfilade Buffet, Circa 1800Antique French Provincial Carved Oak Enfilade Buffet, Circa 1800
Antique French Provincial Carved Oak Enfilade Buffet, Circa 1800 Sale price$6,995.00
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Antique French Provincial Carved Walnut Buffet, Circa 1800Antique French Provincial Carved Walnut Buffet, Circa 1800
Antique French Provincial Carved Walnut Buffet, Circa 1800 Sale price$6,995.00
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Avignon Antique French Oak Buffet, Circa 1820Avignon Antique French Oak Buffet, Circa 1820
Avignon Antique French Oak Buffet, Circa 1820 Sale price$6,795.00
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Maison Bleue Display Cabinet, Circa 1940Maison Bleue Display Cabinet, Circa 1940
Maison Bleue Display Cabinet, Circa 1940 Sale price$9,975.00
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Classic Provincial Walnut Antique Chest, Circa 1800Classic Provincial Walnut Antique Chest, Circa 1800
Classic Provincial Walnut Antique Chest, Circa 1800 Sale price$6,995.00
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Antique French Carved Oak Glass Door Cabinet, Circa 1870Antique French Carved Oak Glass Door Cabinet, Circa 1870
Antique French Carved Oak Glass Door Cabinet, Circa 1870 Sale price$9,975.00
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