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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2844 products

Ornate dark wood armchair with carved details and brass nailhead trim, French country styleOrnate dark wood armchair with carved details and brass studs, French country style
Many Finishes Available
Del Rey Espresso Spanish Leather Armchair Sale priceFrom $1,995.00
Elegant French country dining chair with beige velvet upholstery and distressed wood legsCream Velvet Louis XV Scalloped French Chair
Cream Velvet Louis XV Scalloped French Chair Sale priceFrom $1,495.00
Quick Ship
Large rustic metal wall clock with Roman numerals in a farmhouse style.Grand Antique Iron Roman Wall Clock - 60-inch Wide
Grand Antique Iron Roman Wall Clock - 60-inch Wide Sale price$2,695.00
Quick Ship
French country armchair with distressed wood frame and beige upholstery, elegant shabby chic designElegant French country armchair with distressed wood and beige upholstery
French Medallion Natural Louis Armchair Sale priceFrom $1,775.00
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Hemp Round Back Louis ArmchairHemp Round Back Louis Armchair
Hemp Round Back Louis Armchair Sale priceFrom $1,795.00
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French country armchair with velvet upholstery and carved wood frame, perfect for shabby chic or farmhouse decorElegant French country armchair with distressed wood frame and plush brown velvet upholstery
Brown Velvet Louis Square Back Club Chair Sale price$1,995.00
Rustic metal wall clock with Roman numerals, vintage farmhouse decor style
Extra Large Architectural Metal Roman Wall Clock Sale price$3,295.00
Quick Ship
Elegant crystal beaded chandelier in a vintage French country style with bronze metal accents.Imperial Crystal Orb Pendant Light
Imperial Crystal Orb Pendant Light Sale priceFrom $1,575.00
Quick Ship
A round wooden accent table with ornate cabriole-style legs and a distressed finish, shown on a plain white background.
Many Finishes Available
French Dejeuner Barn Wood Accent Table Sale price$1,795.00
Beige tufted Chesterfield armchair with rolled arms and dark wood legs, French country style
Many Finishes Available
Cream Velvet Tufted Luxe Chesterfield Armchair Sale price$3,795.00
French country beige upholstered armchair with carved wood frame in shabby chic style.Louis Beige Velvet Square Back Club Chair
Louis Beige Velvet Square Back Club Chair Sale price$1,995.00
Elegant French country armchair with striped upholstery and carved wooden frameFrench country armchair with blue stripe upholstery and distressed wood frame
French Louis Blue Striped Natural Armchair Sale price$1,990.00
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Oval French country dining table with a natural wood top and distressed white carved legs.Oval French country dining table with a brown wood top and white distressed legs
Many Finishes Available
Wood Top French Louis Oval Dining Table Sale priceFrom $3,795.00
Elegant French country coffee table with carved legs and rich wood finishElegant French country coffee table with carved legs and rich wood finish
Many Finishes Available
French Stained Dejeuner Rectangular Coffee Table Sale priceFrom $3,475.00
Brown wood arched headboard bed frame in a rustic farmhouse style.Wood Stained Arched Scalloped Bed
Wood Stained Arched Scalloped Bed Sale priceFrom $9,795.00
Black distressed wood bed frame with arched headboard, farmhouse styleBlack Arched Scalloped Bed
Many Finishes Available
Black Arched Scalloped Bed Sale price$9,795.00
Ornately Carved French Accent Table
Many Finishes Available
Ornately Carved French Accent Table Sale price$1,795.00
White French country style upholstered bed with a curved headboard and footboard.French country style white upholstered headboard and footboard with distressed wood frame.
Many Finishes Available
White French Shabby Chic Upholstered Bed Sale priceFrom $3,495.00
White L-shaped sectional sofa with plush cushions in a coastal farmhouse style.Grand Retreat Deep-Seat Sectional
Many Finishes Available
Grand Retreat Deep-Seat Sectional Sale priceFrom $8,995.00
Cream linen loveseat in linen and burlap with dark wood frame, farmhouse style accent furnitureEsmeralda Carved Wood Linen and Jute Settee
Many Finishes Available
Esmeralda Carved Wood Linen and Jute Settee Sale priceFrom $3,995.00
Cream tufted sofa with rolled arms and dark wood legs, French country styleCream tufted sofa with rolled arms and dark wood legs, French country style furniture
Many Finishes Available
French Country Rolled Arm Tufted Sofa Sale priceFrom $4,695.00
Cream tufted Chesterfield sofa with rolled arms, farmhouse style living room furnitureCream Velvet Tufted Luxe Chesterfield Sofa
Many Finishes Available
Cream Velvet Tufted Luxe Chesterfield Sofa Sale priceFrom $4,995.00
French country style wooden chaise lounge with cream upholstery and accent pillowsFrench country style dark wood chaise lounge with cream upholstery and pillows
Many Finishes Available
Marquise Ornately Carved French Daybed Sale priceFrom $5,495.00
Antique French country armchair with floral tapestry upholstery and carved dark wood frame.Regency Floral Tapestry Armchair, Circa 1860
Regency Floral Tapestry Armchair, Circa 1860 Sale price$2,695.00
Quick Ship
French country style wooden chair with ornate carvings and a white upholstered seat.Vintage French Country Oak Dining Chairs – Set of 6, Circa 1870
Vintage French Country Oak Dining Chairs – Set of 6, Circa 1870 Sale price$5,795.00
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Elegant oval French country dining table with distressed cream finish and carved legsAntique Cream French Louis Oval Dining Table
Many Finishes Available
Antique Cream French Louis Oval Dining Table Sale priceFrom $3,695.00
Black ornate French country dining chair with white upholstered seat and carved detailsBlack Victorian Cameo-Back Chairs, Set of 4, Circa 1910
Black Victorian Cameo-Back Chairs, Set of 4, Circa 1910 Sale price$2,795.00
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French country style dining chair with distressed white finish and brown upholstered seatWhite French Gustavian Dining Chairs, Set of 8, Circa 1920
White French Gustavian Dining Chairs, Set of 8, Circa 1920 Sale price$4,595.00
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Sold outVintage White Shabby Chic Chest, Circa 1860Vintage White Shabby Chic Chest, Circa 1860
Vintage White Shabby Chic Chest, Circa 1860 Sale price$5,595.00
Sold outAntique French oak dresser with ornate brass hardware and carved details, perfect for shabby chic or farmhouse decorChâteau Provence Walnut Bombe Chest, Circa 1800
Château Provence Walnut Bombe Chest, Circa 1800 Sale price$7,795.00
Antique French country cabinet with ornate carvings and brass hardwareAntique French country sideboard with carved wood, brass hardware, and scalloped base
Antique Walnut Curio Sideboard Circa 1800 Sale price$6,795.00
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French country wooden sideboard with carved doors, drawers, and scalloped base, vintage farmhouse styleAntique French country sideboard with three doors, two drawers, and scalloped base in warm oak finish
French Estate Walnut Side Cabinet, Circa 1860 Sale price$6,495.00
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Shabby chic sofa with distressed white frame and gray cushionsShabby chic sofa with distressed white frame and gray cushions
Antique White French Manor Daybed Sofa, Circa 1900 Sale price$7,795.00
Quick Ship
Gold scalloped wall mirror with textured frame, perfect for French country or shabby chic decorFrench Antique Gold Carel Mirror
French Antique Gold Carel Mirror Sale price$965.00
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Round white decorative plate with a beaded gold rim in French country style.Large Gold Beaded Round Mirror - 50-inch Round
Large Gold Beaded Round Mirror - 50-inch Round Sale price$1,695.00
Quick Ship
Abstract nature landscape painting in a gold frame, featuring muted green and earthy tones.Oversized Woodland Reflections Hand-Painted Canvas
Oversized Woodland Reflections Hand-Painted Canvas Sale price$995.00
Quick Ship
Coastal beach abstract painting in neutral tones with a light wood frameSandy Sunset Beach Wall Art
Sandy Sunset Beach Wall Art Sale price$1,175.00
Quick Ship
Set of three framed watercolor forest prints in grey and white, minimalist natural style.Mystical Trees Wall Art - Set of 3
Mystical Trees Wall Art - Set of 3 Sale price$995.00
Quick Ship
Abstract textured wall art in sage green, white, and gold leaf with a gold frame.Oversized Abstract Aqua Vibes Wall Art
Oversized Abstract Aqua Vibes Wall Art Sale price$1,375.00
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Neutral abstract landscape wall art in gold frame, coastal boho farmhouse decorAbstract Field Wall Art
Abstract Field Wall Art Sale price$895.00
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Gray distressed wood headboard and footboard with ornate floral shabby chic carvings.Grey French country style carved wood headboard with intricate floral scrollwork.
Many Finishes Available
Regal Gray Brushed Scroll Venetian Bed Sale priceFrom $3,695.00
French country style weathered beige wooden headboard with ornate carved detailsOrnate light wood French country style headboard with a scalloped silhouette.
Many Finishes Available
Regal Antique Cream Venetian Bed Sale priceFrom $3,795.00
Dark brown French country bed with ornate floral carved headboard and footboard.Dark brown wooden bed with a decorative arched headboard and footboard in a French country style.
Many Finishes Available
Regal Wood Stained Venetian Bed Sale priceFrom $3,695.00
Rustic farmhouse wood table lamp with cream linen shade in a weathered natural finish.Weathered Balustrade Coastal Table Lamps – Set of 2
Weathered Balustrade Coastal Table Lamps – Set of 2 Sale price$595.00
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Antique Gold Twisted Table Lamps - PairElegant gold twisted base table lamp with white shade, perfect for French country or farmhouse decor
Antique Gold Twisted Table Lamps - Pair Sale price$595.00
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Dark wood French country style china cabinet with ornate floral carvings and two-tier design.Brown French country style wooden armoire with ornate carved details and two-door cabinets.
Many Finishes Available
Rosette Ornately Carved Entertainment Armoire Sale priceFrom $5,795.00
French country style white hutch with ornate carvings and distressed finish.White French country style hutch with carved floral details and distressed finish
Many Finishes Available
White Ornately Carved Entertainment Armoire Sale priceFrom $5,795.00
Elegant silver crystal chandelier with candle-style lights in a French country style.Elegant polished chrome crystal chandelier with candle lights in a French country style.
Sparkling Silver Crystal Chandelier Sale price$1,895.00
Quick Ship

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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