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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

New - Belle Escape

New

Welcome to our New Arrivals collection — the latest curated pieces from Belle Escape, fresh from our workshops and showrooms. Discover newly added furniture and décor in French country, shabby chic, farmhouse, and transitional styles — from painted cabinets and dining tables to accent chairs and unique décor pieces. Refresh your home with the latest designs, hand-finished details, and on-trend styles.

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2760 products

Natural boho hanging egg chair with white cushion, coastal wicker design for indoor or outdoor useCocoon Hanging Chair | Indoor and Outdoor Use
Cocoon Hanging Chair | Indoor and Outdoor Use Sale price$2,795.00
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Minimalist white round pedestal dining table in a modern style.White Concrete Outdoor Dining Table
White Concrete Outdoor Dining Table Sale price$3,995.00
White round pedestal dining table with a textured sculptural base in a modern boho style.Silhouette White Outdoor Concrete Dining Table
Silhouette White Outdoor Concrete Dining Table Sale price$3,295.00
Round white pedestal dining table with a textured sculptural base in a modern boho style.Silhouette White Concrete Outdoor Coffee Table
Silhouette White Concrete Outdoor Coffee Table Sale price$2,595.00
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Sold outWhite oval coffee table with tiered textured design in a modern coastal style.White freestanding soaking tub with horizontal ribbed detail in a minimalist style.
White Concrete Outdoor Coffee Table Sale price$2,295.00
Woven rattan bar stool with white cushion, natural boho coastal style seatingCurved Back Handwoven Counter Stool
Curved Back Handwoven Counter Stool Sale priceFrom $1,595.00
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Sold outCarved beige tropical leaf wall art in a natural boho farmhouse style.Handwoven Grass Fiber Tropical Leaves Wall Art
Handwoven Grass Fiber Tropical Leaves Wall Art Sale price$1,995.00
Handwoven Grass Fiber Leafy Palms Wall ArtHandwoven Grass Fiber Leafy Palms Wall Art
Handwoven Grass Fiber Leafy Palms Wall Art Sale priceFrom $895.00
Natural boho rattan armchair with white cushions in a coastal style.Sculptural Rattan Lounge Chair
Sculptural Rattan Lounge Chair Sale price$1,695.00
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Natural boho rattan lounge chair with white cushions in a coastal style.Natural boho rattan armchair with white cushions in a coastal style.
Wavy Rattan Accent Chair Sale price$1,795.00
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Round natural boho straw textured wall mirror in a coastal farmhouse style.
Handwoven Seagrass Fringe Mirror Sale price$895.00
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Natural wood slat coffee table with a curved glass top in a coastal boho style.Sculptural Teak Slat Coffee Table
Sculptural Teak Slat Coffee Table Sale price$1,995.00
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Natural wood organic shaped coffee table with thick cylindrical legs in boho style.Modern Organic Kidney-Shaped Coffee Table
Modern Organic Kidney-Shaped Coffee Table Sale price$1,275.00
Natural boho rattan accent chair with beige cushion and woven backrestTeak Wood Occasional Accent Chair
Teak Wood Occasional Accent Chair Sale price$1,175.00
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Elegant gold chandelier with crystal droplets, perfect for French country or farmhouse decorAntique Gold Crystal Drop Drum Chandelier
Antique Gold Crystal Drop Drum Chandelier Sale price$1,895.00
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Gold French country chandelier with crystal droplets and candle-style lights.Jewel Crystal Accent Chandelier
Jewel Crystal Accent Chandelier Sale priceFrom $774.00
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Black farmhouse chandelier with candle-style bulbs and crystal accentArched Arms Black Chandelier
Arched Arms Black Chandelier Sale priceFrom $1,395.00
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Modern black mid-century chandelier with four white frosted glass cylinder lights.Modern Two-Tone Capsule Chandelier
Modern Two-Tone Capsule Chandelier Sale price$995.00
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Brass table lamp with a black fabric shade in a classic farmhouse style.Petite Brass Library Lamp
Petite Brass Library Lamp Sale price$413.60
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Silver branch-style chandelier with pearl accents in a coastal boho design.Pearl Bowl Silver Leaf Chandelier
Pearl Bowl Silver Leaf Chandelier Sale price$2,983.20
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Coastal style gold chandelier with cascading pale sea glass shards hanging from a metal frame.Coastal style sea glass chandelier with gold frame and light aqua glass shards.
Seaglass Rainfall Chandelier Sale priceFrom $2,631.20
Black two-tier wrought iron candle-style chandelier with 14 lights in farmhouse style.Tiered Farmhouse Wrought Iron Chandelier
Tiered Farmhouse Wrought Iron Chandelier Sale priceFrom $3,071.20
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Modern black drum pendant light with gold trim and star accents in farmhouse style.Black and gold modern drum ceiling light with star accent and farmhouse style.
Regal Noir Metallic Drum Shape Pendant Sale price$1,751.20
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Black wrought iron chandelier with six candle-style lights, farmhouse or French country decorArched Arms Black Iron Chandelier
Arched Arms Black Iron Chandelier Sale price$1,196.80
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Rattan pendant light with layered design for coastal or boho home decorCupertino Spinning Celestial Chandelier
Cupertino Spinning Celestial Chandelier Sale price$3,819.20
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Black wrought iron 5-light candle style chandelier in farmhouse style.Black wrought iron 4-light candle style chandelier in farmhouse style.
Slender Line Saxon Black Chandelier Sale price$1,091.20
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Natural wood trestle dining table in a farmhouse style with a light wood finish.
Rustic A-Frame Base Coffee Table Sale price$2,695.00
Square coffee table with a grey marble top and a natural wood frame in farmhouse style.
Rustic Blue Stone Top Square Coffee Table Sale price$1,995.00
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Rustic gray wooden sideboard with ornate carvings and four doors, perfect for farmhouse or shabby chic decor.
Bella Gris Ornately Carved Sideboard Sale price$3,295.00
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Rustic French country wooden 3-drawer nightstand with wavy fronts and antique bronze pulls.
Rustic Natural Washed Curved Front Side Chest Sale price$2,295.00
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Natural wood three-drawer farmhouse nightstand with wavy fronts and round bun feet.Natural wood French country style 3-drawer chest with curved fronts and ornate ring pulls.
Rustic Natural Curved Front Side Chest Sale price$2,295.00
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Shabby chic distressed dresser with ribbed drawers and vintage knobs in soft gray finishDistressed Blue Ribbed Side Chest
Distressed Blue Ribbed Side Chest Sale price$2,990.00
Black leather Chesterfield sofa with tufted back and rolled arms, classic vintage styleElite Studded Leather Chesterfield Sofa Bed
Elite Studded Leather Chesterfield Sofa Bed Sale price$10,975.00
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French country style wingback armchair in distressed light blue velvet with wooden legs.Plush Blue Velvet and Burlap Accent Chair
Plush Blue Velvet and Burlap Accent Chair Sale price$2,995.00
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Large rustic wooden hutch with glass display cabinets and solid paneled base in farmhouse style.Large natural wood farmhouse hutch with glass-front upper cabinets and solid lower cupboards.
Rustic Large Pane Glass Door Cabinet Sale price$9,995.00
Rustic brown farmhouse wood hutch with glass display cabinets and bottom drawers.
Provence Rustic Pane Glass Display Cabinet Sale price$4,995.00
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Shabby chic white bookcase with glass doors and storage cabinets, French country styleAntique White Shabby Chic Glass Front Bookcase
Antique White Shabby Chic Glass Front Bookcase Sale price$5,995.00
Geometric wood coffee table with stone top, rustic modern farmhouse style
Bluestone Marble Top Star Base Coffee Table Sale price$2,995.00
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Natural wood oval dining table with black X-shaped trestle base in farmhouse style.Industrial Chic X Base Dining Table
Industrial Chic X Base Dining Table Sale price$1,695.00
Solid wood farmhouse dining table with turned pedestal legs, rustic French country styleRustic farmhouse dining table with carved pedestal legs and warm wood finish
Antica French Country Pedestal Table Sale price$4,495.00
Distressed French country sideboard with four drawers and cabinet doors, shabby chic farmhouse styleFleur Distressed White Country Sideboard
Fleur Distressed White Country Sideboard Sale price$5,995.00
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Hand-carved wooden dresser with floral motifs, perfect for French country or shabby chic decorHand-carved wooden dresser with floral patterns, French country style furniture
Flora Bohemian Natural Wood Dresser Sale price$2,995.00
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Round wooden pedestal dining table with geometric marquetry inlay in a warm oak finish.Transitional Herringbone Expandable Jupe Table
Transitional Herringbone Expandable Jupe Table Sale price$7,495.00
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Rustic round wooden dining table with X-base, perfect for farmhouse or shabby chic decorDark Walnut Casual Jupe Dining Table
Dark Walnut Casual Jupe Dining Table Sale price$6,795.00
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Mid-century modern wood dresser with fluted texture and gold metal legs in natural boho style.Harper Fluted Brass Metal Base Dresser
Harper Fluted Brass Metal Base Dresser Sale price$3,495.00
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Brown leather tufted armchair with nailhead trim and wooden legsBrown Classic Barrel Chesterfield Leather Chair
Brown Classic Barrel Chesterfield Leather Chair Sale price$2,895.00
Light wood French country style sideboard with ornate metal hardware and four doorsBella Italiano Regal Sideboard
Bella Italiano Regal Sideboard Sale price$6,495.00
Green leather tufted armchair with rolled arms and wooden legs in farmhouse styleGreen Chesterfield Barrel Leather Chair
Green Chesterfield Barrel Leather Chair Sale price$2,795.00
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