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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

LIVING ROOM - Belle Escape

LIVING ROOM

Explore French Country and Shabby Chic living room furniture featuring carved wood details, soft patinas, painted finishes, and timeless European charm. Our living room section includes sofas, settees, TV armoires, accent tables, coffee tables, console tables, accent chairs, and ottomans.

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284 products

White Oak Louis Style Armchair
Many Finishes Available
White Oak Louis Style Armchair Sale price$2,295.00
Kingston Tufted Square Back ArmchairKingston Tufted Square Back Armchair
Many Finishes Available
Kingston Tufted Square Back Armchair Sale price$2,975.00
Luxurious French Gilded Cane Armchair with Red Velvet CushionLuxurious French Gilded Cane Armchair with Red Velvet Cushion
Luxurious French Gilded Cane Armchair with Red Velvet Cushion Sale price$3,675.00
Quick Ship
French Country Striped Upholstered Sofa
French Country Striped Upholstered Sofa Sale price$4,295.00
Quick Ship
Tufted Upholstered Ottoman with Carved Wooden Legs
Tufted Upholstered Ottoman with Carved Wooden Legs Sale price$1,775.00
Quick Ship
Tufted Gray Wooden Legs Accent Chair
Tufted Gray Wooden Legs Accent Chair Sale price$1,595.00
Quick Ship
Petite White Scroll Accent StoolPetite White Scroll Accent Stool
Petite White Scroll Accent Stool Sale price$1,195.00
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Rustic wooden side table with turned legs, drawer, and lower shelf in French country styleFrench Twist Leg Nightstand
Many Finishes Available
French Twist Leg Nightstand Sale price$1,795.00
Harp Trestle Rustic Console Table
Harp Trestle Rustic Console Table Sale price$3,495.00
Quick Ship
Rustic Trestle Wood Console Table
Rustic Trestle Wood Console Table Sale price$1,995.00
Quick Ship
Tufted beige ottoman with ornate wooden legs in French country style
Curved Base French Tufted Ottoman Sale price$2,795.00
Provence Style Nail Studded Armchair
Provence Style Nail Studded Armchair Sale price$3,495.00
Quick Ship
Statuesque Distressed Pedestal TableStatuesque Distressed Pedestal Table
Statuesque Distressed Pedestal Table Sale price$1,045.00
Swan Gilt Round Accent Table
Swan Gilt Round Accent Table Sale price$1,895.00
Quick Ship
Round marble-top side table with dark wood twisted legs and drawer, French country styleDark Brown Turned Leg Side Table
Dark Brown Turned Leg Side Table Sale price$1,995.00
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Imperial Black French Console TableImperial Black French Console Table
Imperial Black French Console Table Sale price$1,795.00
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Petite Gold French Accent Table
Many Finishes Available
Petite Gold French Accent Table Sale price$1,595.00
Elegant marble-top coffee table with twisted dark wood legs, perfect for French country or farmhouse decor.Barley White Marble Top Coffee Table
Barley White Marble Top Coffee Table Sale price$2,595.00
Quick Ship
Elm Dark Brown Coffee TableElm Dark Brown Coffee Table
Plank Wood Scalloped Coffee Table Sale price$3,995.00
Quick Ship
French Secret Drawer NightstandGrey shabby chic nightstand with ornate drawer details and gold scroll legs
Many Finishes Available
French Secret Drawer Nightstand Sale price$1,995.00
Quick Ship
Vintage French Accent Table
Vintage French Accent Table Sale price$2,190.00
Rustic half-moon console table with drawer and lower shelf, farmhouse style accent furnitureFrench Demilune Beige Wall Console
French Demilune Beige Wall Console Sale price$1,950.00
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Distressed gray half-moon console table with drawer and shelf, French country farmhouse styleFrench Demilune Wall Console
French Demilune Wall Console Sale price$1,950.00
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Nailhead Studded Cream Linen Accent Chair
Nailhead Studded Cream Linen Accent Chair Sale price$1,895.00
French country sofa with nailhead trim, rustic wood legs, and plush cushions in taupe fabric
Aubergine Nail Studded Settee Sale price$4,490.00
Quick Ship
Vintage Italian Renaissance Chest - Belle EscapeVintage Italian Renaissance Chest - Belle Escape
Vintage Italian Renaissance Chest Sale price$1,995.00
Quick Ship
Wood Platform Chaise Tufted Sofa DaybedWood Platform Chaise Tufted Sofa Daybed
Many Finishes Available
Wood Platform Chaise Tufted Sofa Daybed Sale price$4,995.00
Silver Venetian Curved Drawer Side ChestSilver Venetian Curved Drawer Side Chest
Many Finishes Available
Silver Venetian Curved Drawer Side Chest Sale price$1,795.00
Petite French Country Side ChestPetite French Country Side Chest
Many Finishes Available
Petite French Country Side Chest Sale price$2,495.00
Quick Ship
Rustic French country side table with drawer and lower shelf, shabby chic farmhouse styleFrench Provence Single Drawer Side Table
Many Finishes Available
French Provence Single Drawer Side Table Sale price$1,775.00
Quick Ship
Provenzal Chunky Carved Coffee TableProvenzal Chunky Carved Coffee Table
Many Finishes Available
Provenzal Chunky Carved Coffee Table Sale price$3,495.00
Toulouse French Country Coffee TableToulouse French Country Coffee Table
Many Finishes Available
Toulouse French Country Coffee Table Sale price$2,495.00
Rustic Luxe Console Table with DrawersRustic Luxe Console Table with Drawers
Rustic Luxe Console Table with Drawers Sale price$2,039.00
Elegant French country sofa with ornate carved frame and neutral upholstery, perfect for shabby chic or farmhouse decorFrench Olive Adele Sofa
French Olive Adele Sofa Sale price$4,475.00
Quick Ship
Plush Natural Linen SofaPlush Natural Linen Sofa
Plush Natural Linen Sofa Sale price$4,390.00
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Elegant French country console table with carved details and distressed gray finishElegant French country console table with carved details and distressed gray finish, perfect for shabby chic or farmhouse decor
French Rosette Console Table Sale price$3,590.00
Quick Ship
Gray Velvet Square Tufted OttomanGray Velvet Square Tufted Ottoman - Belle Escape
Gray Velvet Square Tufted Ottoman Sale price$2,058.00
Large Gray Maison Tufted Ottoman with gray oak cabriol legs- Belle EscapeLarge Gray Maison Tufted Ottoman - Belle Escape
French Gray Maison Large Tufted Ottoman Sale price$2,295.00
Quick Ship
Creme Blanc Louis Club ChairCreme Blanc Louis Club Chair
Creme Blanc Louis Club Chair Sale price$1,990.00
Artisan Mission Sofa - Belle EscapeArtisan Mission Sofa - Belle Escape
Many Finishes Available
Artisan Woolan White Mission Sofa Sale price$3,995.00
Jute French Country Deconstructed Sofa - Belle EscapeJute French Country Deconstructed Sofa - Belle Escape
Bastide French Country Deconstructed Sofa Sale price$4,990.00
Sage Gray Nail Studded Settee - Belle EscapeSage Gray Nail Studded Settee - Belle Escape
Sage Gray Nail Studded Settee Sale price$4,490.00
Quick Ship
Venetian Scroll Side Chest - Belle Escape
Many Finishes Available
Venetian Scroll Side Chest Sale price$1,995.00
Provencal Round Side Table with a Drawer - Belle EscapeProvencal Round Side Table with a Drawer - Belle Escape
Many Finishes Available
Provencal Round Side Table with a Drawer Sale price$1,475.00
Petite Antoinette Display Table - Belle EscapePetite Antoinette Display Table - Belle Escape
Petite Antoinette Display Table Sale price$1,995.00
Angelique Scroll Top Accent Table - Belle EscapeAngelique Scroll Top Accent Table
Many Finishes Available
Angelique Scroll Top Accent Table Sale price$1,445.00
Distressed French country nightstand with floral motifs, shabby chic style, vintage painted finish
Many Finishes Available
Aged Painted Bellini Accent Table Sale price$1,675.00
Painted French Louvre Accent Table - Belle Escape
Many Finishes Available
Painted French Louvre Accent Table Sale price$1,575.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM