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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

LIVING ROOM - Belle Escape

LIVING ROOM

Explore French Country and Shabby Chic living room furniture featuring carved wood details, soft patinas, painted finishes, and timeless European charm. Our living room section includes sofas, settees, TV armoires, accent tables, coffee tables, console tables, accent chairs, and ottomans.

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301 products

Tufted brown ottoman with curved legs, French country style furniture
Aubergine Linen Maison Large Tufted Ottoman Sale price$2,295.00
Quick Ship
French country loveseat with distressed wood frame and taupe upholstery, shabby chic styleFrench country loveseat with distressed wood frame and taupe upholstery, perfect for shabby chic or farmhouse decor
Aubergine Linen Maison Settee Sale price$3,795.00
Quick Ship
French country sofa with distressed wood frame and brown linen upholstery, shabby chic style
Aubergine Linen Maison Sofa Sale price$4,690.00
Dark gray slipcovered farmhouse style loveseat sofa with matching throw pillowsCharcoal grey slipcovered loveseat sofa in a French country style.
Navy Blue Linen Cabriole Arm Settee Sale price$3,475.00
Quick Ship
Elegant oval ottoman with velvet cushion and distressed gray finish, French country style
French Louis Velvet Stool Sale price$1,475.00
Hemp Maison Tufted Ottoman
Hemp Maison Tufted Ottoman Sale price$2,296.00
Quick Ship
Tufted beige ottoman with curved legs in French country style
Burlap Maison Tufted Ottoman Sale price$1,990.00
French country style wingback armchair in distressed light blue velvet with wooden legs.Plush Blue Velvet and Burlap Accent Chair
Plush Blue Velvet and Burlap Accent Chair Sale price$2,995.00
Quick Ship
French country style beige linen upholstered armchair with carved wood frame
Louis Natural Linen Square Back Club Chair Sale price$1,995.00
French country linen wingback armchair with red stripes and wooden base.Red Striped French Khaki Accent Chair
Red Striped French Khaki Accent Chair Sale price$3,275.00
Quick Ship
Beige linen wingback accent chair with nailhead trim and dark wood legs in shabby chic style.
Wingback Nailhead Accent Chair Sale price$2,495.00
Quick Ship
Antique brown wood three-drawer chest with carved detailing in a French country style.
Venetian Etched Leaf Side Chest Sale price$5,995.00
Rectangular French country style coffee table with turned spindle legs in a distressed cream finish.
Many Finishes Available
Italian Distressed Cream Solid Wood Coffee Table Sale price$5,995.00
Quick Ship
Elegant French country side table with ornate carved legs and distressed white finish, perfect for shabby chic or farmhouse decor.
Curved Leg Round Accent Table Sale price$1,195.00
Quick Ship
Tufted grey velvet round ottoman with a rustic wooden base in farmhouse style.
Tufted Gray Velvet Wooden Ottoman Sale price$2,675.00
Distressed white console table with turned legs, perfect for French country or shabby chic decor
Avignon Rustic White Console Shelf Sale price$3,995.00
Quick Ship
French country style armchair with natural wood frame and beige upholstery.
Many Finishes Available
White Oak Louis Style Armchair Sale price$2,295.00
Cream tufted French country style armchair with a matching throw pillow and wooden legs.Kingston Tufted Square Back Armchair
Many Finishes Available
Kingston Tufted Square Back Armchair Sale price$2,975.00
French Country Striped Upholstered Sofa
French Country Striped Upholstered Sofa Sale price$4,295.00
Quick Ship
French country tufted beige upholstered ottoman with natural wood legs
Tufted Upholstered Ottoman with Carved Wooden Legs Sale price$1,775.00
Quick Ship
Gray tufted French country armchair with wooden legs and casters
Tufted Gray Wooden Legs Accent Chair Sale price$1,595.00
Quick Ship
French country style X-bench with grey velvet upholstery and distressed white curved legs.Petite White Scroll Accent Stool
Petite White Scroll Accent Stool Sale price$1,195.00
Quick Ship
Rustic wooden side table with turned legs, drawer, and lower shelf in French country styleFrench Twist Leg Nightstand
Many Finishes Available
French Twist Leg Nightstand Sale price$1,795.00
Rustic farmhouse wooden bench with curved legs in a natural wood finish.
Harp Trestle Rustic Console Table Sale price$3,495.00
Quick Ship
Rustic French country console table with a natural wood top and distressed grey trestle legs.
Rustic Trestle Wood Console Table Sale price$1,995.00
Quick Ship
Tufted beige ottoman with ornate wooden legs in French country style
Curved Base French Tufted Ottoman Sale price$2,795.00
Beige French country wingback armchair with nailhead trim and turned wooden legs.
Provence Style Nail Studded Armchair Sale price$3,495.00
Quick Ship
Small round pedestal side table in a distressed white shabby chic style.Statuesque Distressed Pedestal Table
Statuesque Distressed Pedestal Table Sale price$1,045.00
Rustic weathered wood side table with a single drawer and carved swan legs in French country style.
Swan Gilt Round Accent Table Sale price$1,895.00
Quick Ship
Round marble-top side table with dark wood twisted legs and drawer, French country styleDark Brown Turned Leg Side Table
Dark Brown Turned Leg Side Table Sale price$1,995.00
Quick Ship
Black French country semi-circle console table with three drawers and turned spindle legs.Imperial Black French Console Table
Imperial Black French Console Table Sale price$1,795.00
Quick Ship
French country style round side table with brown top and ornate silver carved legs
Many Finishes Available
Petite Gold French Accent Table Sale price$1,595.00
Elegant marble-top coffee table with twisted dark wood legs, perfect for French country or farmhouse decor.Barley White Marble Top Coffee Table
Barley White Marble Top Coffee Table Sale price$2,595.00
Quick Ship
Dark brown wooden coffee table with scalloped apron and turned legs in a farmhouse style.Dark brown farmhouse style square wooden coffee table with turned legs and scalloped apron.
Plank Wood Scalloped Coffee Table Sale price$3,995.00
Quick Ship
French Secret Drawer NightstandGrey shabby chic nightstand with ornate drawer details and gold scroll legs
Many Finishes Available
French Secret Drawer Nightstand Sale price$1,995.00
Quick Ship
Shabby chic white nightstand with ornate detailing and iron scroll legsFrench Shabby Chic Secret Drawer Nightstand
Many Finishes Available
French Shabby Chic Secret Drawer Nightstand Sale price$1,995.00
Vintage French Accent Table
Vintage French Accent Table Sale price$2,190.00
Rustic half-moon console table with drawer and lower shelf, farmhouse style accent furnitureFrench Demilune Beige Wall Console
French Demilune Beige Wall Console Sale price$1,950.00
Quick Ship
Distressed gray half-moon console table with drawer and shelf, French country farmhouse styleFrench Demilune Wall Console
French Demilune Wall Console Sale price$1,950.00
Quick Ship
French country style armchair with beige linen upholstery and turned wood legs
Nailhead Studded Cream Linen Accent Chair Sale price$1,895.00
Brown velvet tufted armchair with turned wooden legs in a French country style.
Manor Tufted Brown Velvet Accent Chair Sale price$2,295.00
Quick Ship
French country sofa with nailhead trim, rustic wood legs, and plush cushions in taupe fabric
Aubergine Nail Studded Settee Sale price$4,490.00
Quick Ship
Vintage Italian Renaissance Chest - Belle EscapeVintage Italian Renaissance Chest - Belle Escape
Vintage Italian Renaissance Chest Sale price$1,995.00
Quick Ship
Cream tufted upholstery bench with dark wood carved base in French country style.White tufted upholstered daybed with dark carved wood base in French country style
Many Finishes Available
Wood Platform Chaise Tufted Sofa Daybed Sale price$4,995.00
French country style silver champagne 3-drawer nightstand with ornate metal ring pulls.Silver French country style three-drawer nightstand with curved details and metal ring pulls.
Many Finishes Available
Silver Venetian Curved Drawer Side Chest Sale price$1,795.00
French country style dark brown wooden nightstand with two drawers.Off-white French country style nightstand with two drawers and ornate silver handles.
Many Finishes Available
Petite French Country Side Chest Sale price$2,495.00
Quick Ship
Rustic French country side table with drawer and lower shelf, shabby chic farmhouse styleFrench Provence Single Drawer Side Table
Many Finishes Available
French Provence Single Drawer Side Table Sale price$1,775.00
Quick Ship
Natural wood French country style coffee table with carved details and lower shelf.Provenzal Chunky Carved Coffee Table
Many Finishes Available
Provenzal Chunky Carved Coffee Table Sale price$3,495.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM