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Shipping & Terms

french-country-home

Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

LIVING ROOM - Belle Escape

LIVING ROOM

Explore French Country and Shabby Chic living room furniture featuring carved wood details, soft patinas, painted finishes, and timeless European charm. Our living room section includes sofas, settees, TV armoires, accent tables, coffee tables, console tables, accent chairs, and ottomans.

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53 products

Plank Wood Coffee Table - Belle Escape
Plank Wood Coffee Table Sale price$3,190.00
Rustic French country wooden console table with turned spindle legs in a natural wood finish.Rustic Brown Farmhouse Console Table
Rustic Brown Farmhouse Console Table Sale price$2,995.00
Quick Ship
Antique French country brown wood display cabinet with glass doors and carved detailingRustic brown wood French country display cabinet with glass paned doors and carved detailing.
Ornately Carved Glass Front Console Sale price$3,895.00
Quick Ship
French Farm Chic Lounge Chair with ornate carvings and cabriole legs- Belle EscapeFrench Farm Chic Lounge Chair - Belle Escape
French Farm Chic Lounge Chair Sale price$3,590.00
Dark brown wooden farmhouse console table with turned legs and lower storage shelf.Majestic Manor Pedestal Console Table - Belle Escape
Majestic Manor Pedestal Console Table Sale price$1,995.00
Quick Ship
Sage Chantal Console Table - Belle EscapeSage Chantal Console Table - Belle Escape
Sage Chantal Console Table Sale price$3,794.00
Ferrand Farmhouse whitewashed French Buffet Table - Belle EscapeDistressed white French country console table with four drawers and lower shelf, shabby chic style
Many Finishes Available
Ferrand Farmhouse Buffet Table Sale price$1,995.00
Eliseo Country Villa Buffet Table
Many Finishes Available
Eliseo Country Villa Buffet Table Sale price$3,695.00
Ornately Carved Toulouse Coffee Table - Belle EscapeDistressed French country coffee table with ornate legs, styled in shabby chic living room with patterned pillows
Many Finishes Available
Ornately Carved Toulouse Coffee Table Sale price$2,795.00
Quick Ship
French country armchair with striped linen upholstery and wooden frame, perfect for shabby chic or farmhouse decor.Provence Deconstructed Arm Chair - Belle Escape
Provence Blue Striped Deconstructed Armchair Sale price$1,795.00
Quick Ship
Barn Wood French Country SofaBarn Wood French Country Sofa
Many Finishes Available
Barn Wood French Country Sofa Sale price$5,495.00
Ashford Parquet Top Coffee TableAshford Parquet Top Coffee Table
Ashford Parquet Top Coffee Table Sale price$2,495.00
Quick Ship
Beige tufted wingback accent chair with nailhead trim in French country style.Beige tufted wingback chair in a French country style
Many Finishes Available
Luxurious Tufted Wingback Cream Velvet Accent Chair Sale price$3,275.00
Ornately Carved Wood Toulouse Coffee Table
Many Finishes Available
Ornately Carved Wood Toulouse Coffee Table Sale price$2,795.00
Brazilian Cowhide Scalloped Ottoman Stool in Brown & WhiteBrown and white cowhide ottoman with nailhead trim, rustic farmhouse style accent stool
Brazilian Cowhide Scalloped Ottoman Stool in Brown & White Sale price$1,795.00
Quick Ship
Black and white cowhide ottoman with nailhead trim, natural boho farmhouse style accent pieceBrazilian Cowhide Pathwork Ottoman Stool
Brazilian Cowhide Pathwork Ottoman Stool Sale price$1,745.00
Quick Ship
Elegant French country sofa with carved dark wood frame and cream upholstery, perfect for farmhouse or shabby chic decorElegant French country sofa with carved dark wood frame and cream upholstery, perfect for farmhouse or shabby chic decor
Many Finishes Available
Black Wooden French Country Sofa Sale price$5,295.00
Green velvet tufted ottoman coffee table with a natural wood base and storage shelf.
Green Velvet Square Tufted Ottoman Sale price$2,058.00
Natural wood trestle dining table in a farmhouse style with a light wood finish.
Rustic A-Frame Base Coffee Table Sale price$2,695.00
Square coffee table with a grey marble top and a natural wood frame in farmhouse style.
Rustic Blue Stone Top Square Coffee Table Sale price$1,995.00
Quick Ship
Rustic French country wooden 3-drawer nightstand with wavy fronts and antique bronze pulls.
Rustic Natural Washed Curved Front Side Chest Sale price$2,295.00
Quick Ship
Natural wood three-drawer farmhouse nightstand with wavy fronts and round bun feet.Natural wood French country style 3-drawer chest with curved fronts and ornate ring pulls.
Rustic Natural Curved Front Side Chest Sale price$2,295.00
Quick Ship
Geometric wood coffee table with stone top, rustic modern farmhouse style
Bluestone Marble Top Star Base Coffee Table Sale price$2,995.00
Quick Ship
Star-shaped coffee table with white marble top and rustic wood geometric base.
Marble Top Star Base Coffee Table Sale price$2,995.00
Quick Ship
Tufted grey velvet round ottoman with a rustic wooden base in farmhouse style.
Tufted Gray Velvet Wooden Ottoman Sale price$2,675.00
Round natural wood coffee table with two-tier shelving in a farmhouse style.Natural light wood round coffee table with a lower shelf in a farmhouse style.
Rustic Round Farmhouse Coffee Table Sale price$2,595.00
Quick Ship
Round light wood coffee table with scalloped edge and lower storage shelf in French country style.
Many Finishes Available
Liza Scalloped Wood Coffee Table Sale price$4,295.00
Natural wood French country style accent chair with cream cushioned seatNatural wood French country style bench with cream upholstered seat and curved arms
Rustic Wood Frame Accent Stool Sale price$1,475.00
Grey velvet tufted wingback accent chair with nailhead trim in shabby chic style.Luxurious Tufted Wingback Velvet Accent Chair
Many Finishes Available
Luxurious Tufted Wingback Velvet Accent Chair Sale price$3,275.00
White fabric sectional sofa with chaise lounge in a modern farmhouse style.Modern white fabric L-shaped sectional sofa with brown leather accents and wide chaise lounge.
Many Finishes Available
Oversized Modern Modular Fabric Sectional Sofa Sale price$14,975.00
Rustic square wooden coffee table with geometric inlaid pattern in natural farmhouse style.Rustic Crisscross Top Wood Coffee Table
Rustic Crisscross Top Wood Coffee Table Sale price$2,795.00
Modern black metal nesting coffee tables with glass and wood tops, ideal for farmhouse or coastal decorBlack Glass and Wood Top Iron Nesting Tables
Black Glass and Wood Top Iron Nesting Tables Sale price$1,695.00
Modern beige upholstered accent chair with black metal legs, perfect for farmhouse or coastal decor.
Farmhouse Lounge Chair Sale price$1,330.00
Quick Ship
Wood Platform Gray Sofa SectionalWood Platform Gray Sofa Sectional
Many Finishes Available
Wood Platform Gray Sofa Sectional Sale price$5,930.00
Quick Ship
Cream slipcovered French country sofa with matching throw pillowsCream linen slipcovered sofa with four matching throw pillows in a natural boho style.
Modern Farmhouse Chic Sofa Sale price$5,890.00
Quick Ship
Grey tufted fabric cocktail ottoman with a wooden frame and lower storage shelf in farmhouse styleGray Velvet Square Tufted Ottoman - Belle Escape
Gray Velvet Square Tufted Ottoman Sale price$2,058.00
Long Wood Platform White Sectional - Belle EscapeGrey velvet L-shaped sectional sofa with wooden legs in a French country style.
Many Finishes Available
Long Wood Platform Sectional Sale price$8,995.00
Quick Ship
Set of two nesting coffee tables with glass and wood tops and black metal frames.Glass and Wood Top Iron Nesting Tables
Glass and Wood Top Iron Nesting Tables Sale price$1,675.00
Quick Ship
Grey tufted round ottoman with wooden legs on casters in French country styleGray Maison Tufted Round Ottoman - Belle Escape
Gray Maison Tufted Round Ottoman Sale price$1,690.00
Quick Ship
Tufted Ottoman Oak Wood Coffee Table - Belle EscapeTufted Ottoman Oak Wood Coffee Table - Belle Escape
Tufted Ottoman Oak Wood Coffee Table Sale price$2,978.00
Quick Ship
Floating Cloud Console - Belle EscapeFloating Cloud Console - Belle Escape
Rustic White Farmhouse Console Table Sale price$2,495.00
Reclaimed Eastern Farmhouse Coffee Table - Belle EscapeReclaimed Eastern Farmhouse Coffee Table - Belle Escape
Reclaimed Farmhouse Planked Coffee Table Sale price$3,495.00
Quick Ship
Natural wood and glass coffee table with a white woven leather lower shelf in a boho style.Glass Top Leather Strap Coffee Table - Belle Escape
Glass Top Leather Strap Coffee Table Sale price$2,795.00
Quick Ship
White French country tufted sofa with wooden base and rolled armsOrnately Carved Wood Base Settee - Belle Escape
Many Finishes Available
Ornately Carved Wood Base Settee Sale price$5,495.00
A three-seat sofa with cream-colored fabric cushions and a dark brown carved wooden frame, shown against a plain white background.A three-seat sofa with cream-colored upholstered cushions and a dark brown wooden frame with turned legs and arm details, shown against a plain white background.
Many Finishes Available
Wooden French Country Sofa Sale price$5,495.00
Scandinavian Linen Sofa - Belle EscapeBeige French country sofa with wooden legs and matching cushions
Scandinavian Linen Sofa Sale price$4,590.00
Quick Ship
Sage Farmhouse Console Table - Belle EscapeSage Farmhouse Console Table - Belle Escape
Sage Farmhouse Console Table Sale price$2,904.00
Quick Ship
Rustic farmhouse trestle dining table in a weathered natural wood finish.
Rustic Farmhouse Buffet Table Sale price$4,190.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

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