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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Guildmaster Furniture & Decor - Belle Escape

Guildmaster Furniture & Decor

Guildmaster's beautiful collection of cottage-style furniture pieces included painted armoires, dining tables with scroll motifs, headboards with carved bird finials, French country dining tables and chairs, Duchess chests, Bishop coffee tables, colorful coastal chests, ornate kitchen islands, and much more. Belle Escape launched with the Guildmaster brand and proudly sold unique, customized pieces for over 10 years. Belle Escape continues to sell artistic, hand-painted, cottage-style furniture in the Guildmaster style, available here.

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861 products

Rustic wooden kitchen island with stone countertop, drawers, and slatted shelves on castersBlue Stone Reclaimed Pine Kitchen Island
Blue Stone Reclaimed Pine Kitchen Island Sale price$3,245.00
Vintage-style wall clock with Roman numerals, gold frame, 'Old Town Clocks' text, perfect for farmhouse or shabby chic decor.Brass Old Town Roman Numeral Wall Clock
Brass Old Town Roman Numeral Wall Clock Sale price$475.00
Quick Ship
French country style chair with black velvet upholstery and a distressed white wood frame.Noir et Blanc Nantes Dining Chair
Many Finishes Available
Noir et Blanc Nantes Dining Chair Sale priceFrom $1,795.00
Large rustic metal wall clock with Roman numerals in a farmhouse style.Grand Antique Iron Roman Wall Clock - 60-inch Wide
Grand Antique Iron Roman Wall Clock - 60-inch Wide Sale price$2,695.00
Quick Ship
French country armchair with distressed wood frame and beige upholstery, elegant shabby chic designElegant French country armchair with distressed wood and beige upholstery
French Medallion Natural Louis Armchair Sale priceFrom $1,775.00
French country armchair with velvet upholstery and carved wood frame, perfect for shabby chic or farmhouse decorElegant French country armchair with distressed wood frame and plush brown velvet upholstery
Brown Velvet Louis Square Back Club Chair Sale price$1,995.00
Round French country side table with carved legs and rustic wood finish
Many Finishes Available
French Dejeuner Barn Wood Accent Table Sale price$1,795.00
French country beige upholstered armchair with carved wood frame in shabby chic style.Louis Beige Velvet Square Back Club Chair
Louis Beige Velvet Square Back Club Chair Sale price$1,995.00
Quick Ship
Oval French country dining table with a natural wood top and distressed white carved legs.Oval French country dining table with a brown wood top and white distressed legs
Many Finishes Available
Wood Top French Louis Oval Dining Table Sale priceFrom $3,795.00
Elegant French country coffee table with carved legs and rich wood finishElegant French country coffee table with carved legs and rich wood finish
Many Finishes Available
French Stained Dejeuner Rectangular Coffee Table Sale priceFrom $3,475.00
Brown wood arched headboard bed frame in a rustic farmhouse style.Wood Stained Arched Scalloped Bed
Wood Stained Arched Scalloped Bed Sale priceFrom $9,795.00
Black distressed wood bed frame with arched headboard, farmhouse styleBlack Arched Scalloped Bed
Many Finishes Available
Black Arched Scalloped Bed Sale price$9,795.00
French country style oval wooden side table in dark brown with ornate carved legs
Many Finishes Available
Ornately Carved French Accent Table Sale price$1,795.00
White French country style upholstered bed with a curved headboard and footboard.French country style white upholstered headboard and footboard with distressed wood frame.
Many Finishes Available
White French Shabby Chic Upholstered Bed Sale priceFrom $3,495.00
White L-shaped sectional sofa with plush cushions in a coastal farmhouse style.Grand Retreat Deep-Seat Sectional
Many Finishes Available
Grand Retreat Deep-Seat Sectional Sale priceFrom $8,995.00
Cream tufted sofa with rolled arms and dark wood legs, French country styleCream tufted sofa with rolled arms and dark wood legs, French country style furniture
Many Finishes Available
French Country Rolled Arm Tufted Sofa Sale priceFrom $4,695.00
Cream tufted Chesterfield sofa with rolled arms, farmhouse style living room furnitureCream Velvet Tufted Luxe Chesterfield Sofa
Many Finishes Available
Cream Velvet Tufted Luxe Chesterfield Sofa Sale priceFrom $4,995.00
French country style wooden chaise lounge with cream upholstery and accent pillowsFrench country style dark wood chaise lounge with cream upholstery and pillows
Many Finishes Available
Marquise Ornately Carved French Daybed Sale priceFrom $5,495.00
Elegant French country chaise lounge with cream cushions and dark wood frame, perfect for shabby chic or farmhouse decor.French country cane daybed with cream cushions and carved wood frame, shabby chic style
French Provincial Cane Daybed with Tufted Linen Cushion Sale price$9,495.00
Quick Ship
French country wooden sideboard with carved doors, drawers, and scalloped base, vintage farmhouse styleAntique French country sideboard with three doors, two drawers, and scalloped base in warm oak finish
French Estate Walnut Side Cabinet, Circa 1860 Sale price$6,495.00
Quick Ship
French country style wooden chair with ornate carvings and a white upholstered seat.Vintage French Country Oak Dining Chairs – Set of 6, Circa 1870
Vintage French Country Oak Dining Chairs – Set of 6, Circa 1870 Sale price$5,795.00
Quick Ship
Black ornate French country dining chair with white upholstered seat and carved detailsBlack Victorian Cameo-Back Chairs, Set of 4, Circa 1910
Black Victorian Cameo-Back Chairs, Set of 4, Circa 1910 Sale price$2,795.00
Quick Ship
Antique French oak dresser with ornate brass hardware and carved details, perfect for shabby chic or farmhouse decorChâteau Provence Walnut Bombe Chest, Circa 1800
Château Provence Walnut Bombe Chest, Circa 1800 Sale price$7,795.00
Quick Ship
Elegant oval French country dining table with distressed cream finish and carved legsAntique Cream French Louis Oval Dining Table
Many Finishes Available
Antique Cream French Louis Oval Dining Table Sale priceFrom $3,695.00
Hand-carved wooden extension dining table with ornate legs, French country style furnitureFrench Gothic Revival Oak Extension Dining Table, Circa 1910
French Gothic Revival Oak Extension Dining Table, Circa 1910 Sale price$4,395.00
Quick Ship
French country armoire with ornate wood detailing and vintage hardwareFrench country armoire with ornate wood grain and vintage hardware
Antique French Renaissance Revival Walnut Armoire, Circa 1840 Sale price$8,995.00
Quick Ship
Abstract nature landscape painting in a gold frame, featuring muted green and earthy tones.Oversized Woodland Reflections Hand-Painted Canvas
Oversized Woodland Reflections Hand-Painted Canvas Sale price$995.00
Quick Ship
Gray distressed wood headboard and footboard with ornate floral shabby chic carvings.Grey French country style carved wood headboard with intricate floral scrollwork.
Many Finishes Available
Regal Gray Brushed Scroll Venetian Bed Sale priceFrom $3,695.00
Dark brown French country bed with ornate floral carved headboard and footboard.Dark brown wooden bed with a decorative arched headboard and footboard in a French country style.
Many Finishes Available
Regal Wood Stained Venetian Bed Sale priceFrom $3,695.00
Dark wood French country style china cabinet with ornate floral carvings and two-tier design.Brown French country style wooden armoire with ornate carved details and two-door cabinets.
Many Finishes Available
Rosette Ornately Carved Entertainment Armoire Sale priceFrom $5,795.00
Ornate French country wooden headboard with intricate floral carvings and elegant curvesOrnate dark wood bed frame with intricate carvings, French country style, elegant headboard and footboard
Many Finishes Available
Botanique Distressed Wood Stained Carved Bed Sale priceFrom $4,295.00
Hand-carved wooden coffee table with ornate detailing, French country styleHand-carved rustic wood coffee table with ornate floral details, perfect for French country or farmhouse decor.
Many Finishes Available
French Old Pine Florette Coffee Table Sale price$2,795.00
Dark brown wooden coffee table with ornate carved detailing and lower shelf in traditional style.
Many Finishes Available
Ornately Carved Wood Stained Coffee Table Sale price$3,595.00
French country style off-white coffee table with carved details and lower storage shelf
Many Finishes Available
Ornately Carved European Coffee Table Sale price$3,495.00
White French country bamboo style dining chair with off-white upholstered seat.White Montclair Faux Bamboo Dining Chair
White Montclair Faux Bamboo Dining Chair Sale priceFrom $1,895.00
Large natural wood two-door armoire in French country style with carved panel detailing.Regal Old Pine Panel Armoire
Regal Old Pine Panel Armoire Sale price$6,795.00
Quick Ship
French distressed olive green dresser with curved drawers, distressed finish, and elegant cabriole legs in French country style
French Provincial Serpentine Dresser Sale price$2,695.00
Rustic wooden sideboard with three paneled doors, French country farmhouse style furnitureAntiqued Wooden Farm Buffet
Antiqued Wooden Farm Buffet Sale price$4,795.00
Rustic French country wooden sideboard with floral hand-painted details and scalloped base.Distressed wood sideboard with hand-painted floral motifs, shabby chic style, vintage farmhouse cabinet
Many Finishes Available
Whimsy Barn Wood Buffet Sale price$2,995.00
Curved French country wooden sideboard in a distressed grey finish.Majestic Gray Blue Curved Sideboard
Many Finishes Available
Majestic Gray Blue Curved Sideboard Sale price$12,495.00
Quick Ship
Rustic wooden sideboard with four doors, farmhouse style storage cabinet for dining or living roomAged Rustic 4-Door Sideboard
Aged Rustic 4-Door Sideboard Sale price$4,475.00
Quick Ship
Theo Farmhouse Sage Buffet - Belle EscapeTheo Farmhouse Sage Buffet - Belle Escape
Theo Farmhouse Sage Buffet Sale price$3,665.00
Rustic dark wood sideboard buffet with metal mesh cabinet doors and top railing in farmhouse style.Rustic Farmhouse Mesh Door Buffet - Belle Escape
Rustic Farmhouse Mesh Door Buffet Sale price$4,645.00
Quick Ship
Distressed Cream Finished Curved Top Buffet with regal scroll art on the doors- Belle Escape
Many Finishes Available
Distressed Cream Finished Buffet Sale price$3,275.00
Dark blue French country sideboard with gold trim and scalloped base, rustic farmhouse styleDark blue French country sideboard with ornate paneling and scalloped base, shabby chic style
Gilded Charcoal Scroll Apron Buffet Sale price$5,795.00
Quick Ship
Dark Cafe Au Lait BuffetCafe Au Lait Buffet - Belle Escape
Dark Cafe Au Lait Buffet Sale price$4,215.00
Quick Ship
Rustic farmhouse dining table with turned legs, natural wood finish, French country styleRustic farmhouse dining table with turned legs, natural wood finish, shabby chic style
Aged Chestnut Plank Dining Table Sale price$3,654.00
Quick Ship
Selina Round Urn Dining Table - Belle Escape
Many Finishes Available
Selina Round Lyre Dining Table Sale price$2,995.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM