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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

Guildmaster Furniture & Decor - Belle Escape

Guildmaster Furniture & Decor

Guildmaster's beautiful collection of cottage-style furniture pieces included painted armoires, dining tables with scroll motifs, headboards with carved bird finials, French country dining tables and chairs, Duchess chests, Bishop coffee tables, colorful coastal chests, ornate kitchen islands, and much more. Belle Escape launched with the Guildmaster brand and proudly sold unique, customized pieces for over 10 years. Belle Escape continues to sell artistic, hand-painted, cottage-style furniture in the Guildmaster style, available here.

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873 products

Rustic weathered grey farmhouse dining table with turned legs and trestle base.Rustic farmhouse dining table with distressed finish and turned pedestal legs, perfect for shabby chic or coastal decor
French Pinot Bianco Trestle Dining Table Sale price$4,145.00
Quick Ship
Olde English Long Walnut Sideboard - Belle EscapeOlde English Long Walnut Sideboard - Belle Escape
Olde English Long Walnut Sideboard Sale price$5,795.00
Vintage European Crested Sideboard - Belle EscapeVintage European Crested Sideboard - Belle Escape
Vintage European Crested Sideboard Sale price$6,215.00
French country style upholstered bench with carved wood legs and neutral fabric seat
Many Finishes Available
French Madeline Bench Sale price$1,995.00
Ornately Carved Amelie Headboard - Belle Escape
Many Finishes Available
Ornately Carved Amelie Headboard Sale priceFrom $3,295.00
Elegant French country console table with ornate carvings and distressed finish, perfect for shabby chic or farmhouse decor.Elegant French country console table with ornate carvings and distressed finish, perfect for shabby chic decor.
Many Finishes Available
Chanteuse Aged Console Table Sale price$2,295.00
Blanca Demilune French Sideboard - Belle Escape
Many Finishes Available
Blanca Demilune French Sideboard Sale price$2,875.00
Chester Metal Top Pedestal Round Dining Table - Belle EscapeClassic Parisian dining room with crystal chandelier, Eiffel Tower art, round pedestal table, and upholstered chair
Many Finishes Available
Chester Metal Top Pedestal Round Dining Table Sale priceFrom $3,795.00
Stately Two-Toned Round Dining Table - Belle EscapeStately Two-Toned Round Dining Table - Belle Escape
Many Finishes Available
Stately Two-Toned Round Dining Table Sale priceFrom $2,995.00
Oliver Dark Oak Dining Table - Belle EscapeOliver Dark Oak Dining Table - Belle Escape
Oliver Dark Oak Dining Table Sale price$3,590.00
Quick Ship
Giselle Whitewashed French Country Chest - Belle Escape
Giselle Whitewashed French Country Chest Sale price$3,995.00
Quick Ship
Rustic wooden bar stool with cream upholstered seat and back, farmhouse styleCurved Back Counter Stools - Belle Escape
French Linen Curved Back Stool Sale priceFrom $1,695.00
Quick Ship
Elegant French country wood-framed settee with distressed wood frame and neutral linen upholstery, featuring curved back and cabriole legsElegant French country sofa with distressed wood frame and beige upholstery, perfect for shabby chic decor.
French Creme Cabriole Sofa Sale price$3,795.00
Quick Ship
Ranch Manor Fruitwood Chest of Drawers - Belle EscapeRanch Manor Fruitwood Chest of Drawers - Belle Escape
Ranch Manor Fruitwood Chest of Drawers Sale price$3,325.00
Quick Ship
Dark wood French country buffet with glass paneled doors and brass hardwareFrench country wooden buffet with glass-paneled doors and brass hardware
French Country Walnut Buffet Sale price$3,959.00
Quick Ship
Golden Oak Spindle Leg Table - Belle EscapeGolden Oak Spindle Leg Table - Belle Escape
Golden Oak Spindle Leg Table Sale price$4,954.00
Quick Ship
Gray Linen Louis Tufted Sofa - Belle EscapeGray Linen Louis Tufted Sofa - Belle Escape
Gray Linen Louis Tufted Sofa Sale price$4,190.00
Vintage-style wall clock with Roman numerals, distressed black wood finish, and Paris hotel text, perfect for French country decor.Black French Country Wooden Wall Clock - Belle Escape
Black French Country Wooden Wall Clock Sale price$395.00
Quick Ship
White Couronne French BookcaseWhite Couronne French Bookcase
Many Finishes Available
White Couronne French Bookcase Sale price$3,995.00
Cane Back Curved Cabriole Bench - Belle EscapeCane Back Curved Cabriole Bench - Belle Escape
French Provincial Cane Curved Back Bench Sale price$3,390.00
Quick Ship
White Maison du Bonheur Bar Stools - Belle EscapeWhite Maison du Bonheur Bar Stools - Belle Escape
White Maison du Bonheur Bar Stools Sale price$756.00
Quick Ship
Rustic French Country Traditional Sideboard - Belle EscapeRustic French Country Traditional Sideboard - Belle Escape
Rustic French Country Traditional Sideboard Sale price$4,075.00
Quick Ship
French Gray Linen Sofa - Belle EscapeFrench Gray Linen Sofa - Belle Escape
French Gray Linen Sofa Sale price$3,950.00
Quick Ship
Open French Farm Center Table - Belle EscapeOpen French Farm Center Table - Belle Escape
Open French Farm Center Table Sale price$4,390.00
Quick Ship
Smokey Cream Ornate Amelie Bed - Belle EscapeSmokey Cream Ornate Amelie Bed - Belle Escape
Many Finishes Available
Smokey Beige Ornate Amelie Bed Sale priceFrom $3,795.00
Extra Long Distressed White Farm Chic BuffetExtra Long Distressed White Farm Chic Buffet - Belle Escape
Extra Long Distressed White Farm Chic Buffet Sale price$5,915.00
French Country Motif Top Urn Table - Belle EscapeFrench Country Motif Top Urn Table - Belle Escape
Many Finishes Available
French Country Motif Top Lyre Table Sale price$2,995.00
Rustic wooden cabinet with ornate metal handle and tassel, French country styleClassic French Country Hall Cabinet - Belle Escape
Classic French Country Hall Cabinet Sale price$1,534.00
White French Louis Buffet with Grey Top - Belle EscapeWhite French Louis Buffet with Grey Top - Belle Escape
White French Louis Buffet with Grey Top Sale price$4,755.00
French Louis Red Striped Bench - Belle EscapeFrench Louis Red Striped Bench - Belle Escape
French Louis Red Striped Bench Sale price$1,730.00
Quick Ship
French Louis Red Striped Sofa - Belle EscapeFrench Louis Red Striped Sofa - Belle Escape
French Louis Red Striped Sofa Sale price$4,190.00
Quick Ship
Red Striped French Louis Arm Chair - Belle EscapeRed Striped French Louis Arm Chair - Belle Escape
French Louis Red Striped Khaki Armchair Sale price$1,990.00
French Red Striped Club Chair - Belle EscapeFrench Red Striped Club Chair - Belle Escape
French Red Striped Club Chair Sale price$1,950.00
Quick Ship
French country armchair with striped linen upholstery and distressed wood frameFrench Louis Red Striped Dining Chairs - Belle Escape
French Louis Red Striped Dining Chair Sale priceFrom $1,595.00
Quick Ship
French country dining chair with yellow upholstered seat and carved wood detailsFrench Provence Yellow Seat Side Chairs - Belle Escape
French Provence Yellow Seat Side Chair Sale priceFrom $1,595.00
Quick Ship
Elegant French country dining chair with gray upholstery and distressed wood frameGray Linen Medallion Side Chairs - Belle Escape
Gray Linen Louis Medallion Side Chairs Sale priceFrom $1,595.00
Quick Ship
French country tufted armchair with script print fabric and turned wooden legsFrench script tufted armchair in shabby chic style with vintage letter print fabric
French Script Slipper Chair Sale price$1,550.00
Quick Ship
Rustic French country wooden dining table with ornate scrolled trestle base in weathered grey.Regal Wood Stretcher Table - Belle Escape
Regal Wood Stretcher Table Sale price$4,990.00
French country bar stool with oval back, distressed wood frame, and upholstered seat in neutral toneAubergine Medallion Bar Stool
Aubergine Medallion Bar Stool Sale priceFrom $1,695.00
Quick Ship
French Medallion Bar Stools - Belle Escape
French Medallion Bar Stools Sale price$2,776.00
Classic Louis Natural Linen Side Chairs - Pair - Belle EscapeClassic Louis Natural Linen Side Chairs - Pair - Belle Escape
French Square Back Louis Side Chair Sale priceFrom $1,395.00
Quick Ship
Brown tufted dining chair with distressed wood legs, French country styleElegant tufted dining chairs with distressed wood legs, French country style
Aubergine Piaf Side Chairs Sale priceFrom $1,495.00
Quick Ship
Long beige upholstered linen bench with grey stripes and light wood farmhouse legs.Lille Blue Striped Bench - Belle Escape
Lille Blue Striped Bench Sale price$1,650.00
French country dining table with carved details and distressed finish, perfect for shabby chic or farmhouse decorShabby chic side table with carved floral details and distressed finish, perfect for French country decor
Many Finishes Available
Ornate Painted Table with Drawers Sale priceFrom $3,695.00
Shabby Chic Wood Top Table - Belle EscapeShabby Chic Wood Top Table - Belle Escape
Shabby Chic Wood Top Table Sale price$4,290.00
Quick Ship
French Gray Linen Settee - Belle EscapeFrench Gray Linen Settee - Belle Escape
French Gray Linen Settee Sale price$3,590.00
Quick Ship
Provence Natural Wood Settee - Belle EscapeProvence Natural Wood Settee - Belle Escape
Bastille Natural Wood Framed Settee Sale price$3,690.00
Red Striped Deconstructed Arm Chair - Belle EscapeRed Striped Deconstructed Arm Chair - Belle Escape
Provence Red Striped Deconstructed Armchair Sale priceFrom $1,775.00

DELIVERY IN THE CONTIGUOUS U.S.

Hundreds of items with custom color options

Personalized Shopping & Design Services

DESIGNER & ARCHITECT TRADE PROGRAM