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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

CUSTOM - Belle Escape

CUSTOM

Order hundreds of furniture pieces in the color of your choice. Choose from wood stains or colorful painted finishes to get a sideboard, dining table, accent chair, bed, armoire, dresser, or any furniture piece in the exact color you need. Simply select your favorite furniture item, then click on the color or stain of your choice. You can order physical samples to ensure you get the exact finish you need for your home. Our collections include Artisan, Provence, Bella Vita, and more.

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528 products

Rustic French country dining table with ornate carved legs and distressed wood finishRustic farmhouse dining table with ornate carved legs, shabby chic style, natural wood finish
Many Finishes Available
French Scroll Base Dining Table Sale priceFrom $5,995.00
French Medallion Front Chest - Belle Escape
Many Finishes Available
French Medallion Front Chest Sale price$7,795.00
Italian Etched Leaf Three-Drawer ChestItalian Etched Leaf Three-Drawer Chest
Many Finishes Available
Italian Etched Leaf Three-Drawer Chest Sale price$6,995.00
French country sideboard with distressed finish, shabby chic design, antique-style cabinet for farmhouse decor
Many Finishes Available
Bella Italia Curved Sideboard Sale price$10,995.00
Rustic Arched Scalloped BedRustic Arched Scalloped Bed
Many Finishes Available
Rustic Arched Scalloped Bed Sale price$9,795.00
Distressed black wooden dresser with three drawers and tapered legs, French country style
Many Finishes Available
Black Venetian Etched Leaf Drawer Chest Sale price$6,995.00
Quick Ship
Majestic French Distressed Cream Pedestal Table
Many Finishes Available
Majestic French Distressed Cream Pedestal Table Sale price$6,995.00
Italian Distressed Beige Wood Sideboard
Many Finishes Available
Italian Distressed Beige Wood Sideboard Sale price$8,995.00
Italian Villa Paneled Sideboard
Many Finishes Available
Italian Villa Paneled Sideboard Sale price$8,995.00
Silhouette Nine-Drawer Patina DresserSilhouette Nine-Drawer Patina Dresser
Many Finishes Available
Silhouette Nine-Drawer Patina Dresser Sale price$8,795.00
Distressed French country hutch with glass upper doors and paneled lower cabinets, rustic farmhouse style
Many Finishes Available
Country French Glass Top Cabinet Sale price$9,495.00
Quick Ship
Distressed French blue dresser with curved cabriole legs, three draweres, and vintage knobs, shabby chic style
Many Finishes Available
French Blue Cabriole Chest Sale price$6,795.00
Quick Ship
Luxe Geometric Painted Wood Chest
Many Finishes Available
Luxe Geometric Painted Wood Chest Sale price$7,795.00
Shabby chic armoire with glass doors and distressed finish, perfect for French country decor
Many Finishes Available
Arched Glass-Front Display Cabinet Sale price$10,995.00
Quick Ship
Rustic gray French country sideboard with ornate detailing and double doors
Many Finishes Available
Claude Pewter Curved Sideboard Sale price$12,995.00
Quick Ship
Dark distressed French country sideboard with curved edges and dual doorsClaude Noir Curved Sideboard
Many Finishes Available
Claude Noir Curved Sideboard Sale price$12,995.00
Weathered Oak Pedestal TableWeathered Oak Pedestal Table
Many Finishes Available
Weathered Oak Pedestal Table Sale price$8,495.00
Provencal Rustic Taupe Dining TableProvencal Rustic Taupe Dining Table
Many Finishes Available
Provencal Rustic Taupe Dining Table Sale price$10,995.00
Quick Ship
Sculpted Oval Pedestal TableSculpted Oval Pedestal Table
Many Finishes Available
Sculpted Oval Pedestal Table Sale price$8,795.00
Scroll Motif Top Pedestal Dining TableScroll Motif Top Pedestal Dining Table
Many Finishes Available
Scroll Motif Top Pedestal Dining Table Sale price$10,795.00
Scroll Top Motif Pedestal TableScroll Top Motif Pedestal Table
Many Finishes Available
Scroll Top Motif Pedestal Table Sale price$7,695.00
Rustic round pedestal dining table in dark distressed finish, farmhouse styleFrangelica Black Round Dining Table
Many Finishes Available
Frangelica Black Round Dining Table Sale price$7,495.00
Rustic wooden dining table with turned legs, perfect for farmhouse or French country style homes.Florentine Scroll Extendable Dining Table
Many Finishes Available
Florentine Scroll Extendable Dining Table Sale price$8,995.00
Rustic Black Sculptured Base Dining TableRustic Black Sculptured Base Dining Table
Many Finishes Available
Rustic Black Sculptured Base Dining Table Sale price$12,995.00
Dark wood dining table with ornate scrollwork legs in French country styleEsmeralda Scroll Trestle Dining Table
Many Finishes Available
Esmeralda Scroll Trestle Dining Table Sale price$6,675.00
Quick Ship
Luxe Italian Trestle Dining TableLuxe Italian Trestle Dining Table
Many Finishes Available
Luxe Italian Trestle Dining Table Sale price$5,995.00
Rustic gray distressed dresser with three drawers and vintage brass knobs, farmhouse styleDistressed Charcoal Three Drawer Dresser
Many Finishes Available
Distressed Charcoal Three Drawer Dresser Sale price$6,995.00
Extendable French Blue Cabriole Dining TableExtendable French Blue Cabriole Dining Table
Many Finishes Available
Extendable French Blue Cabriole Dining Table Sale price$4,295.00
Quick Ship
Distressed gray French country bookcase with cabinet doors and open shelvesFrench Charcoal Fluted Column Bookcase
Many Finishes Available
French Charcoal Fluted Column Bookcase Sale price$5,995.00
Quick Ship
Oxford Fluted Console TableOxford Fluted Console Table
Many Finishes Available
Oxford Fluted Console Table Sale price$3,995.00
Shabby chic sideboard with three doors, distressed finish, and vintage hardwareDistressed French Blue Three Door Sideboard
Many Finishes Available
Distressed French Blue Three Door Sideboard Sale price$7,995.00
Quick Ship
Distressed gray French country sideboard with drawers and cabinets, shabby chic farmhouse style furnitureBlue Gray Distressed Four Door Sideboard
Many Finishes Available
Blue Gray Distressed Four Door Sideboard Sale price$10,995.00
Majestic Gray Blue Curved SideboardMajestic Gray Blue Curved Sideboard
Many Finishes Available
Majestic Gray Blue Curved Sideboard Sale price$12,495.00
Quick Ship
Gustavian Fluted Four Drawer Chest
Many Finishes Available
Gustavian Fluted Four Drawer Chest Sale price$7,495.00
Rustic farmhouse cabinet with chicken wire doors and distressed finishFrench Country Wire Mesh Cabinet
Many Finishes Available
French Country Wire Mesh Cabinet Sale price$7,995.00
Rustic French Round Pedestal Dining Table
Many Finishes Available
Rustic French Round Pedestal Dining Table Sale price$11,495.00
Orleans Carved French Dining Table - Belle EscapeOrleans Carved French Dining Table
Many Finishes Available
Orleans Carved French Dining Table Sale price$3,675.00
Scroll Painted Curio Cabinet with Glass DoorsScroll Painted Curio Cabinet with Glass Doors
Many Finishes Available
Scroll Painted Curio Cabinet with Glass Doors Sale price$8,795.00
Ornate Beaded 6-Drawer Dresser - Belle EscapeOrnate Beaded 6-Drawer Dresser - Belle Escape
Many Finishes Available
Ornate Beaded 6-Drawer Dresser Sale price$2,450.00
Quick Ship
Euro Soleil 3-Drawer Console Table - Belle Escape
Many Finishes Available
Euro Soleil 3-Drawer Console Table Sale price$1,995.00
Round Gold Base Nesting Tables - Belle EscapeRound Gold Base Nesting Tables
Many Finishes Available
Round Gold Base Nesting Tables Sale price$2,475.00
Modella Farmhouse Trestle Table - Belle Escape
Many Finishes Available
Modella Farmhouse Trestle Table Sale price$3,495.00
Quick Ship
Dark wood farmhouse bed with arched headboard and white beddingArched French Country Manor Bed
Many Finishes Available
Arched French Country Manor Bed Sale priceFrom $3,595.00
Quick Ship
Old World Carved Buffet
Many Finishes Available
Old World Carved Buffet Sale price$4,695.00
Grey Maurice 3-Drawer French Nightstand - Belle EscapeGrey Maurice 3-Drawer French Nightstand - Belle Escape
Many Finishes Available
Grey Maurice 3-Drawer French Nightstand Sale price$1,895.00
Royal Tuscan Bed - Belle Escape
Many Finishes Available
Royal Tuscan Bed Sale priceFrom $4,295.00
Swivel Turned Legs Counter StoolSwivel Turned Legs Counter Stool
Many Finishes Available
Swivel Turned Legs Counter Stool Sale priceFrom $1,695.00
Elegant oval wooden dining table in dark finish, perfect for farmhouse or French country decorElegant white oval coffee table with distressed finish, perfect for French country or shabby chic decor
Many Finishes Available
Classic Oval French Cabriole Table Sale priceFrom $3,745.00
Quick Ship

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