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Shipping & Terms

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Shipping in the U.S.

While some of our products are shipped directly from Belle Escape via FedEx Ground, many are shipped directly from manufacturers via various ground or freight carriers. Shipping and delivery days are Monday through Friday, excluding holidays. For products that we don't stock, estimated shipping times are noted in the product description. Most In-stock furniture items will be shipped within one to two weeks of placing your order and should be received within 7 to 10 business days after shipping. Sometimes, shipping delays that are not within the control of Belle Escape occur. When you purchase an item from Belle Escape, we cannot guarantee a delivery date, as the shipping industry sometimes experiences backlogs and staff shortages that can delay delivery by days or sometimes weeks. By purchasing from us, you agree that you understand that delays can occur.

Many of our products, especially hand-painted furniture, are made to order and can take between 4 and 12 weeks to ship. Door-to-door shipping is free for furniture going to an address in the continental U.S.. This means your furniture will be delivered in boxes to the front of your home at no additional charge. If you want White Glove Service, select this option in the drop-down box next to your order item. Please note that "White Glove" service includes delivery on the first floor; for items going up a flight of stairs, please select "White Glove Delivery with Stairs". If you have multiple furniture items, please call us for an estimate so we can get you the most affordable price possible. Once an order is placed, we will confirm an estimated shipping timeframe with you via email.


Free Shipping Conditions

Free shipping only applies to the contiguous U.S. (excludes Alaska and Hawaii). Addresses that are "Remote" or accessible only by "Ferry" will incur an extra fee of $275 at the time of shipping. Addresses considered "Remote" by shipping carriers, which could mean in the mountains or countryside, will incur additional fees ($495 - $995). Belle Escape reserves the right to add extra fees for shipping when the piece is oversized and/or the address is outside of normal delivery areas. In this case, we will provide a Custom Quote.


White Glove Conditions

White Glove delivery includes 15 minutes of assembly. Some items, such as some beds, large cabinets with multiple pieces, and anything with a canopy, additional charges will apply for assembly. Standard White Glove Fees apply only to items that can be carried by two people into a home that is no more than 20-feet from the curb and with easy access through, and an elevator, or up a door or up a stairwell.

  • Additional fees will apply if your home is not easily accessible from the road (more than 20-feet from the truck).
  • Additional fees apply if an item requires more than two guys to get it up a stairwell.
  • Additional fees apply if a crane is required to get a piece into your home on a higher floor. 


Remote Location

There is a minimum additional fee of $395 for Remote locations. We cannot provide a pre-quote for this because the fee depends on the final weight of the item. You will be notified once the item is ready if the carrier applies a Remote Location fee. Remote locations include most cities in Montana, Wyoming, Idaho, North Dakota, South Dakota, and Alaska. Additionally, it encompasses remote areas in all states across the country. 


International Shipping 

Please contact us for international shipping quotes. Items shipped outside of the U.S. cannot be returned or canceled. If shipping damage occurs with the carrier, you are responsible for not accepting the item and filing a claim directly with the carrier.



Antiques 

Antique items are sold in their original condition. Antiques have natural cracks and aging effects. Antiques cannot be returned. All sales are final.



Returns

BelleEscape.com will happily offer you a refund on most items if you return those items (exceptions are listed below) in their original condition within 7 days of receipt. ALL returns must be shipped back in the original packaging. Please note that the color of an item may vary on your screen. If you choose to return an item due to the color or any other reason, you will be liable for outbound and return shipping, plus a restocking fee of 20%. Once the original item is returned, you will receive a credit for the item's full value, minus shipping costs and a 20% restocking fee. Please inspect your furniture upon arrival to determine if there are any damages. If you accept an item delivered via White Glove delivery, you are responsible for packing and shipping an item back within 7 days.

If you detect any damage, do not accept the delivery and note the damage on the delivery form. If your item is damaged during delivery, we will repair it. If a repair is not possible, we will replace it as quickly as possible if it is in stock, or we will file a claim, pick up the damaged item, and issue a refund once the claim is processed. If the box is dropped off, damages must be reported within 24 hours. In the event of special promotions or discounts, Belle Escape reserves the right to apply additional rules. Those rules will be posted on the relevant promotions pages at the time the offer is valid. Please call a customer care representative if you have any returns-related questions about these special offers.



Maritime Damage

Most of our furniture is shipped from Indonesia or South America. In rare instances, containers can get damaged in transit. If this happens, we will make the piece you ordered again and re-ship it as soon as it is ready. Maritime damage is typically related to sudden storms on the high seas. It is very rare, but it can happen, and Belle Escape cannot be held liable for damages and delays for which we have no control. 


Items Which Cannot be Returned:

  • Furniture or decor that is made upon order (noted in product descriptions)
  • Items discounted for final sale
  • Custom order merchandise (made in the finish of your choice)
  • Clearance items with discounts over 25% off
  • One-of-a-Kind Antiques

Please note that shipping is NOT refundable.

Belle Escape will not accept ANY returns or exchanges after 30 days (determined from the date you received the merchandise) for ANY reason.



Items Made Upon Order

Items made upon order in the finish or size of your choice cannot be returned under any circumstances. Because we do not stock these items and they have been ordered especially for you, they can not be canceled or returned. We initiate the production process within three days of placing your order and pay to make it upfront, so custom orders cannot be canceled. Custom orders made at the finish of your choice are based on the color you choose, but each piece is made by hand, so variations should be expected. No two custom items will ever look alike. If you select the color shown, it will be based on that color but will never look exactly like the original. Depending on the item, custom orders take 14-20 weeks to produce and ship. If you have any questions about items made upon order, please email our Customer Care team at customerservice@BelleEscape.com.


Damages

Damages are rare as our items are very well packed. But please inspect your items upon delivery. If an item is damaged, this must be noted on the delivery invoice, and we will need photos of the broken item and box. IF AN ITEM IS DAMAGED, DO NOT ACCEPT IT from the delivery company. If damaged items are accepted with White Glove Delivery, the DAMAGE MUST BE NOTED ON THE DELIVERY RECEIPT, AND THE RESOLUTION IS A REPAIR, NOT A REPLACEMENT. IF YOU ACCEPT AN ITEM WITH DAMAGE, YOU AGREE THAT YOU ACCEPT IT AS IS WITH THE UNDERSTANDING THAT WE WILL REPAIR IT TO THE BEST OF OUR ABILITY ONE TIME. ANY FURTHER REPAIRS WILL BE YOUR RESPONSIBILITY. 

In the event that the box is dropped off without your signature, DAMAGES MUST BE REPORTED WITHIN 24 HOURS of the delivery. Our products are handmade, and colors and textures will vary.  Therefore, VARIATIONS IN COLORS AND TEXTURES ARE NOT CONSIDERED DAMAGE. Contact us immediately about the damage and email the photos to info@belleescape.com. If the damage is reported within 24 hours and/or the damage is noted on the delivery form, Belle Escape will arrange for the damaged item to be picked up and a new one to be delivered to you as quickly as possible. Once a furniture item is accepted in good condition, Belle Escape is not responsible for any damage that occurs while the piece is in your possession. All items pass a quality inspection before they ship, and when you accept an item, it is now in your care. Any damage or breakage that happens while the furniture is in your care is your responsibility.

Faux Bois Items Cannot be Returned

Our faux bois items all come with natural hairline cracks that occur and are part of the natural beauty and uniqueness of each concrete piece. These are part of the natural curing process of concrete, but they do not affect durability or structural integrity because of the steel frame underneath. Faux bois item will arrive with some hairline cracks and cannot be returned "as damaged," as this is natural. Also, due to the crate shipping method, faux bois items cannot be returned.

Order Cancelations

We reserve the right to cancel any order, including orders for discontinued items, items priced at zero by accident, items that cannot be reasonably delivered to the shipping address, or for any legitimate reason. By agreeing to these terms, users, as reasonable adults, understand this. 

Non-custom orders may be canceled within 24 hours for a full refund. An order must be canceled BEFORE it ships, which is usually 2-7 days after it is placed. Once an item ships, an order can be canceled or refused, but shipping both ways, plus a restocking fee, will be deducted from the original amount paid. 


Coupons

Coupons can be used during the active period. Two coupons cannot be combined. Coupons cannot be used on sale items. Designers and the Trade with an existing discount cannot combine a coupon with their discount. However, if we have an active coupon for more than their discount, they can use that instead, but must call in to place an order. If a coupon is combined with a Designer or Trade discount or a sale price, that discount will be taken off and charged to the order. 

Coupons and Trade Discounts do not apply to custom items made upon order, customized items, or one-of-a-kind French antiques.

CUSTOM - Belle Escape

CUSTOM

Order hundreds of furniture pieces in the color of your choice. Choose from wood stains or colorful painted finishes to get a sideboard, dining table, accent chair, bed, armoire, dresser, or any furniture piece in the exact color you need. Simply select your favorite furniture item, then click on the color or stain of your choice. You can order physical samples to ensure you get the exact finish you need for your home. Our collections include Artisan, Provence, Bella Vita, and more.

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575 products

French country style coffee table with mirrored top in off-white finish
Many Finishes Available
Shabby Chic Glass-Top Coffee Table Sale price$2,495.00
Beige upholstered ottoman with carved wooden legs, French country style accent furnitureFrench country armchair with matching ottoman, natural wood spindle legs, shabby chic style seating
Many Finishes Available
Bobbin Wood and Linen Ottoman Sale price$1,595.00
Quick Ship
French country armchair with turned wood legs and beige linen upholstery, perfect for shabby chic or farmhouse decorFrench country armchair with matching ottoman, natural wood spindle legs, shabby chic style seating
Many Finishes Available
Bobbin Wood and Linen Chair Sale price$2,675.00
Quick Ship
Rustic farmhouse dining table in light beige wood with carved trestle base and decorative edge.Rustic light wood French country dining table with carved rope edge and trestle base
Many Finishes Available
Wire Brushed Pamplona Dining Table Sale priceFrom $4,295.00
Tufted beige linen headboard and footboard set in French country shabby chic style.Tufted beige upholstered bed frame with dark wood scalloped headboard and footboard in French country style
Many Finishes Available
Regal Ornately Carved Jute Tufted Bed Sale priceFrom $3,695.00
Elegant French country sofa with carved dark wood frame and cream upholstery, perfect for farmhouse or shabby chic decorElegant French country sofa with carved dark wood frame and cream upholstery, perfect for farmhouse or shabby chic decor
Many Finishes Available
Black Wooden French Country Sofa Sale price$5,295.00
Distressed French country coffee table with ornate carved legs and shabby chic finishElegant French country coffee table with ornate carvings and distressed finish, perfect for shabby chic or farmhouse decor.
Many Finishes Available
French Dejeuner Rectangular Coffee Table Sale priceFrom $3,475.00
Elegant shabby chic coffee table with carved legs and distressed white finish, perfect for French country decorFrench Dejeuner Rectangular Dining Table
Many Finishes Available
French Dejeuner Rectangular Dining Table Sale priceFrom $4,295.00
Elegant dark wood French country style side table with turned legs and leather top
Many Finishes Available
Spanish Villa Nail Studded End Table Sale price$2,175.00
French country style square coffee table with black top and distressed cream carved base.French country style coffee table with black top and distressed gold ornate carved base
Many Finishes Available
Two-Tone Ornately Carved Coffee Table Sale price$2,995.00
French country style wooden coffee table with leather top and carved legs
Many Finishes Available
Spanish Villa Nail Studded Leather Top Coffee Table Sale price$2,975.00
Rectangular French country style coffee table with turned spindle legs in a distressed cream finish.
Many Finishes Available
Italian Distressed Cream Solid Wood Coffee Table Sale price$5,995.00
Quick Ship
Rustic farmhouse coffee table with turned legs and spindle base, perfect for shabby chic or coastal decorRustic farmhouse coffee table with turned spindle legs and weathered gray finish
Many Finishes Available
French Turned-Leg Coffee Table Sale price$5,495.00
Quick Ship
Round light wood coffee table with scalloped edge and lower storage shelf in French country style.
Many Finishes Available
Liza Scalloped Wood Coffee Table Sale price$4,295.00
Mid-century modern rectangular wooden dining table with tapered pedestal legs in natural walnut finish.Mid-century modern walnut wood dining table with tapered sculptural legs.
Many Finishes Available
Modern Curved Slab Leg Dining Table Sale priceFrom $3,995.00
Mid-century modern rectangular wooden dining table in warm teak finish.Mid Century Arched Leg Dining Table
Many Finishes Available
Mid Century Arched Leg Dining Table Sale priceFrom $3,995.00
Dark wood bar stool with X-back design, farmhouse style seating for kitchen or diningDouble X Back Solid Wood Counter Stool
Many Finishes Available
Double X Back Solid Wood Counter Stool Sale priceFrom $1,595.00
Dark wood farmhouse style dining chair with an X-back design and a smooth wooden seat.Lattice Back Solid Wood Dining Chair
Many Finishes Available
Lattice Back Solid Wood Dining Chair Sale priceFrom $1,395.00
French country style wooden armchair with white boucle upholstery and round backrest.Mid Century Modern Round Back Dining Armchair
Many Finishes Available
Mid Century Modern Round Back Dining Armchair Sale priceFrom $1,895.00
Rustic wooden bar stool with scalloped back, perfect for French country or farmhouse decorWooden ladder-back bar stool in French country style with curved legs
Many Finishes Available
Classic French Country Ladder Back Counter Stool Sale priceFrom $1,595.00
Elegant French country dining chair with dark wood frame and cream upholstered seat and backFrench Cabriole Dining Chair
Many Finishes Available
French Cabriole Dining Chair Sale priceFrom $1,695.00
Dark brown wooden dining chair with a beige upholstered seat in a classic style.Mid-Century Klismos Upholstered Side Chair
Many Finishes Available
Mid-Century Klismos Upholstered Side Chair Sale priceFrom $1,475.00
Mid-century modern wooden dining chair in a natural honey finish.Mid-Century Modern Wood Side Chair
Many Finishes Available
Mid-Century Modern Wood Side Chair Sale priceFrom $1,495.00
Mid-century modern walnut dining chair with a white cushioned seat.Mid-Century Modern Upholstered Side Chair
Many Finishes Available
Mid-Century Modern Upholstered Side Chair Sale priceFrom $1,495.00
Dark brown farmhouse style wooden spindle back dining chairModern Farmhouse Spindle Back Dining Chair
Many Finishes Available
Modern Farmhouse Spindle Back Dining Chair Sale priceFrom $1,495.00
Black ladderback chair with wooden seat, farmhouse styleClassic French Country Ladder Back Side Chair
Many Finishes Available
Classic French Country Ladder Back Side Chair Sale priceFrom $1,295.00
Cream ladder-back armchair with dark wood seat, French country styleClassic French Country Ladder Back Dining Armchair
Many Finishes Available
Classic French Country Ladder Back Dining Armchair Sale priceFrom $1,395.00
Cream French country armchair with ladder back and upholstered seat, shabby chic dining furnitureFrench Country Upholstered Ladder Back Dining Armchair
Many Finishes Available
French Country Upholstered Ladder Back Dining Armchair Sale priceFrom $1,395.00
Oval dark wood dining table with curved pedestal legs in a farmhouse style.Montrose Oval Deluxe Dining Table
Many Finishes Available
Montrose Oval Deluxe Dining Table Sale priceFrom $3,495.00
Round dark wood pedestal dining table in a classic farmhouse style.Dark brown wooden round pedestal dining table in a classic farmhouse style.
Many Finishes Available
Traditional French Pedestal Dining Table Sale priceFrom $4,695.00
Round dark wood pedestal dining table with X-base legs in a farmhouse style.Mid Century Flair Round Dining Table
Many Finishes Available
Mid Century Flair Round Dining Table Sale priceFrom $3,295.00
Round wooden pedestal dining table in a natural brown farmhouse style.Round dark walnut wood dining table with a sculptural pedestal base in a natural style.
Many Finishes Available
Modern Organic Wood Form Dining Table Sale priceFrom $4,495.00
Round glass top dining table with mid-century modern wood pedestal base in walnut finish.Modern Spider Leg Glass Top Dining Table
Many Finishes Available
Modern Spider Leg Glass Top Dining Table Sale priceFrom $2,695.00
Mid-century modern round walnut wood dining table with tapered tripod legs.Mid-century modern round dining table in a dark walnut brown wood finish.
Many Finishes Available
Round Arced Leg Dining Table Sale priceFrom $3,295.00
Mid-century modern wooden dining table with tapered legs, perfect for farmhouse or coastal home decorCona Tapered Leg Dining Table
Many Finishes Available
Cona Tapered Leg Dining Table Sale priceFrom $2,995.00
Rustic farmhouse dining table with turned pedestal legs and dark wood finishCountry French Trestle Pedestal Dining Table
Many Finishes Available
Country French Trestle Pedestal Dining Table Sale priceFrom $5,494.00
Dark wood farmhouse dining table with turned legsElegant wooden dining table with turned legs in farmhouse style
Many Finishes Available
Classic French Turned Leg Dining Table Sale priceFrom $2,895.00
Natural light wood rectangular dining table with curved edges and thick cylindrical pedestal legs.Natural wood dining table with rounded edges and thick cylindrical legs in a minimalist style.
Many Finishes Available
Natural Wood Slab Leg Dining Table Sale priceFrom $5,495.00
Genji Geometric Console Table - Belle Escape
Many Finishes Available
Genji Geometric Console Table Sale price$4,995.00
Odette Double Pedestal Oval Dining Table - Belle Escape
Many Finishes Available
Odette Double Pedestal Oval Dining Table Sale price$4,995.00
Wheat Sheaf Pedestal Dining Table - Belle EscapeWheat Sheaf Pedestal Dining Table - Belle Escape
Many Finishes Available
Wheat Sheaf Pedestal Dining Table Sale priceFrom $3,995.00
Black round dining table with geometric pedestal base, modern farmhouse style
Many Finishes Available
Aztec Black Dining Table Sale priceFrom $6,295.00
Round pedestal dining table with curved legs in neutral finish, ideal for farmhouse or coastal decor
Many Finishes Available
Contempo Petal Dining Table Sale priceFrom $4,695.00
Cream French country sideboard with gold square knobs and Greek key feet, farmhouse style storage
Many Finishes Available
Fosette Squared White Buffet Sale price$8,495.00
Round rustic wooden pedestal dining table in a natural farmhouse style.
Many Finishes Available
Rustic Crisscross Base Dining Table Sale priceFrom $4,495.00
Paris Chic Dining Table - Belle Escape
Many Finishes Available
Paris Chic Dining Table Sale priceFrom $5,995.00
Provence Baluster Dining Table - Belle EscapeProvence Baluster Dining Table - Belle Escape
Many Finishes Available
Provence Baluster Dining Table Sale priceFrom $5,995.00
Elegant white coffee table with arched lattice base, perfect for French country or shabby chic decor
Many Finishes Available
Curvy Scroll Base Dining Table Sale price$7,995.00
Quick Ship

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